Wotif.com

@TrishConroy Hi there, apologies for the inconvenience this has caused you. Please send us your itinerary number and email address, so we can look into your reservation. Thanks. -Ger

@SarahKnagwood Hi Sarah, we are sorry to hear this. Can you please contact our customer service team on Facebook so we can look into it? Thank you.

@sszinglehead Hi there, really sorry to hear this. Please send us a DM with your itinerary number, email address, and a brief explanation of what happened, so we can look into this further. Thanks. -John

@mrtonymartin @Telstra I was on hold with Wotif for 1½ hours, tweeted something nasty but factual and got a response within minutes. Good luck.

Hello to anyone currently on hold to @Telstra. I am 75 minutes into a 'twenty-five minute queue'. Can anyone go higher?

@SillyOracle Hi, there thanks for reaching out. Please follow us on our Twitter Wotif page, so we can assist you. Thanks, ^Arvin

@Wotif Read the tweet. Send me a DM as i can't send you one. How shocking is your customer service!! You are coming across as incompetent clowns.

@Wotif Can you possible return the money you took (some would say stole) from my account without approval. And don't tell me to send you a DM. If you want more information from me then you need to DM me. @bookingcom have been very helpful in addressing my issues around theft

@SillyOracle Hi, we're sorry to hear this. Please private message us your itinerary number and email address so we can assist you further. Thanks! ^Scarlet

@Wotif Seems I can't at this point (below)... reservation #2854476 I've cancelled and I'm looking to rebook through one of the other sites that isn't this bad now. Thanks

@Wotif what is the shoddy relationship you now have with xcover? Why did they deduct money from my account when I stated NO? How shady have you now become as a company.... @bookingcom - sorry i left....I'm coming back....

@SillyOracle Hi, we're sorry to hear this. Please private message us your itinerary number and email address so we can assist you further. Thanks! ^Scarlet

@Wotif @bookingcom @Wotif - so we are now taking money from peoples account they did not agree to and looking to 'hold' it for up to 14 days? Wow. If you do this shoddy practice to 1000 people, that becomes a nice free earner.... Never again. @Wotif just moved into the shady untrusted area

@Wotif How dodgy are you becoming. Just booked a night away for myself and ticked no to this Comprehensive Travel Protection rubbish and not only did you charge me for it....but you charged me twice Cancelling that trip right now & rebooking through @bookingcom

@UnfamiliarRoute Hi there thanks for reaching out. We can assist you with your concern. Please follow us or send us a DM for us to assist you. Thanks, ^Arvin

@Wotif We can’t private message you as we’re not verified X user. You should see an email from us from Laurapt12@icloud.com we keep getting directed to your chatbot

@Wotif 15 calls 10 emails! why can’t we get through to you, we’ve paid for our holiday and need help with transfers but you won’t answer.

@tbhdomo Hi there, thanks for reaching out. We can assist you with your concerns. Please follow us so we can further assist you. Thanks, ^Rusty

@tbhdomo Hi, we're sorry to hear this. Please private message us your itinerary number and email address so we can assist you further. Thanks. ^Rusty

@kevinjohar Hi, thank you for that. Please refer to the private message we've just sent you. Thank you. ^Nicole

@kevinjohar Hi there, thanks for reaching out. Go ahead and DM us, and we’ll check this for you. Thanks. ^Nicole twitter.com/messages/compo…

@rockbhavan Hi, we're sorry to hear that. Please refer to the private message, so we can further assist you. ^Camille

@ExpediaHelp You can ask @wotif guys I am not wasting time in explaining. I will lodge complain and let you know the complain number

@acccgovau how can I lodge complain against @wotif. @expedia_au.

@rockbhavan Hi, we're sorry to hear that. Please refer to the private message so we can further assist you. ^Rachel

@Wotif You can check yourself in pm there are few msg, I am in no mood to start this again

@wotif don’t stick to their words, stay away, and very bad customer service experience, I am fighting our $220 refund, about to lodge complain to @acccgovau.

@rockbhavan Hi, so sorry to hear this. Please send us a private message, so we can help you with your concern. Thanks, ^Rachel

@Wotif You are so quick to response here but nothing on refund status after reminding three times and now saying can’t process even though I have screen shot saying otherwise. #Australia keep distance from this company, better to book directly.

@rockbhavan Hi, we'd like to look into this further for you, but as previously stated, please DM us with your itinerary number, so we can assist. Without this information from you, we're unable to help. Thanks, ^Rusty

@Wotif I don't want to read the same msg again that I have t provided the information, FYI I have done it twice and check the Pvt message. I want email address where I can lodge complain

@wotif see msg below I have share screen shot of email twice now even though this msg 6th time

@rockbhavan Hi, we're sorry to hear this. Please private message us your itinerary number and email address, so we can assist you further. Thanks. ^Rusty

@Wotif @acccgovau how can I lodge complain against @wotif I am seeking refund on the price guarantee. Send them all the information twice still deny not received information. Also send on twitter Pvt msg but seems it they don't want to refund