Yannick

Dear @O2 as one of the biggest network provider in the UK and a giant tech corporation. Why are you not supporting smart watch mobile data for business account holder. I find this approach very backward.

I think you have to nominate yourself, so shouting out to among others @definejon @tauruswines @GwinLlynWines @OfMustAndMash @DylanwadWine @gwd1976 @YannickLoue @henningswine

Work Hard! Play Hard! Know how to treat yourself #pomerol #bordeaux #france🇫🇷 #rightbank #levignoble #lovethevine #fridaynightwine instagram.com/p/Cdg9X3-KB8KQ…

Despite the weather, great day meeting members of @winegbwest and presenting awards. Some great winners. Onwards and upwards for @winegbwest producers @guythegrape thanks to all the hardworking judges yesterday @SusyAtkins Simon Thorpe @YannickLoue TomLakin ZoeDriver

@DonDev1l @joefattorini @PixWine @Le_Vignoble Thanks Mark.

Who is your favourite wine store that deserves more fans? Tag them here and I'll get them into the first wave of partners (all for free) as @PixWine opens up next month

Very G.point raised this morning @BBCBreakfast @bbcnews supermarkets should be restricted on what they can sell or amount of what they can sell @RishiSunak this will save small family independent retailers @BBCSpotlight @BBCDevon @BBCSimonMcCoy @NatalieCornah @TwitGrinnell

@SorchaHolloway @BradleyHorne @NobleGreenWines @Decanter @Le_Vignoble Thanks for the shout out Sorcha.

@AmazonHelp Hello all the above resolved to nothing. Which is terrible. No security for seller what so ever while we have all the evidence that amazon made a mistake by refunding the money without contacting us. We have been ripped off. Shameful.

@YannickLoue Thanks for the update. We can confirm that we've received the information you submitted. We'll be in touch soon. ^MO

@AmazonBusiness your seller protection is a joke, your A Z guarantee isn’t waterproof and your team do not listen. We have been scammed, you refunded our client and no product returned. When it may not mean much to you it means a lot for us SME @AmazonSellerLaw @AmazonSellerAs1

@AmazonHelp Just emailed you all the details.

@YannickLoue We'd like to take a closer look at this with you. Since we don't have account access via social media outlets, please leave your details here: amzn.to/2L3I2dW, and we'll reach back out as soon as possible. ^KP

@AmazonHelp Am hearing you loud and clear but the seller performance team obviously doesn’t hear me loud and clear and as they are the only one to help I am now back to square one with no resolution and been scammed by a buyer and left out of pocket. Well done amazone.

@YannickLoue We assure you, we're not robots. We don't have account level access to be able to assist from Twitter. Our Seller Performance team is the best place for the assistance you need. ^KP

@AmazonHelp Are you a robot as I am going no where with you. Useless like the rest of your team the king wasting time. You should be shamed and named.

@YannickLoue The previously provided link is how you get in touch with our Seller Performance team. They are the best resource to help you with this. ^KP

@AmazonHelp I really think you guys send me the wrong from as this wasn’t asked.

@YannickLoue For security purposes, we don't have access to accounts or order details on Twitter. The Seller Performance team is in the best position to assist. On that link, when it asks "are you an existing seller on Amazon?", click yes. It's not exclusive to new sellers. ^TJ

@AmazonHelp Am sorry but still no luck. Following your instruction. Just going around and around. Is there anybody which could actually help??

@YannickLoue We would encourage you to communicate directly with the Seller Performance team using the link previously provided as they are the team to help you with this. ^HA

@AmazonHelp The link wasn’t for seller performance but for new seller.

@AmazonHelp This isn’t helpful. As previously stipulated we are already trading with you and been scammed. Amazon refunded the buyer and no product was return to us. We have followed the rules but been left out pocket. No help what so ever so far to return product or retrieving the fund.

@YannickLoue Hi there. We're sorry to hear about the poor experience. Have you reached out to our Seller Performance team regarding this issue? If not, you can do so here: amzn.to/35mNQZn. They're in the best position to assist with this issue. ^CP

@AmazonHelp Thank you will try.

Our list of retailers in 15 countries happy to deliver wine to self-isolators is at bit.ly/2U2JWkv Kindly note it includes only those (many) who emailed editorial@jancisrobinson.com yesterday. No time to comb Twitter for other suggestions, I'm afraid