Roxy O'Hara

@SimplePharmacyO messaged multiple times via the contact us on web page with no response. When will my order be shipped SOP2349886 ordered Monday and still hasn't been processed. Thanks

@benwoody81 @forduk No compensation for months of delay. Terrible service. Had to cancel sale of current car so out of pocket even more. I’ll have to cancel my holiday in September cause won’t have car big enough.

@forduk And what is the expected finish date of the replacements? What's the compensation for being months without the car?

@forduk ok my new puma has been with the dealer for 3 weeks now, time to give us a date for this fix, also you should compensate people for this poor service

@forduk I don’t seem able to DM you

@_FOXY_2_ROXY_ Hi Roxy, I'm very sorry for the delay with your vehicle. Please feel free to send us a DM if you would like to discuss this further with our team. ^Dani

@forduk it has now been almost 3 weeks since you stated a fix for the SOS malfunction should be available "in the coming days"!How much longer are we expected to wait? Car was supposed to be delivered, instead I'm contemplating cancelling and going to a more reliable manufacture!

@forduk @emmanewbury79 So you’re saying it’ll be another month for the fix to be launched then however long for the fix to be implemented? So not likely to have my car till September? 2.5 months later than my pick up date with no compensation for the delay.

@emmanewbury79 Hi Emma. Affected vehicles will require a hardware replacement and Ford is currently preparing a field service action which will be launched within the next month after which dealers will be able to update affected vehicles with a new modem. 1/2

@VEServiceTeam Haven’t used any services in years. How do I get myself removed from receiving mail?

@wizzair what does this mean? Been trying to get my boarding passes….

@YodelOnline Two of my packages were being sent to McColls shops which have now been returned to sender. Will the sender be able to re-ship to me for free?

@TravelodgeUK disgraceful experience in Windsor. Booked room not available on arrival trying to send us to slough. Staff refused to provide any contact details for complaints/management. Now £120 out for another hotel. Please provide a number so I can contact for compensation.

@VeryHelpers You’re not in my followers and there no option to DM

@_FOXY_2_ROXY_ We are following now can you Dm us so we can look into this. Thanks. Christopher

@VeryHelpers Hi I’m missing an item from my order. Order 614559271504 Item QKDVR. Can I get another one sent or a refund please.

@GlossyboxUK you’ve sent my box to the incorrect address 650 miles away. Been emailing and seem to just get ‘it’s been sent to incorrect address’ How do I go about getting a refund and cancelling cause the response has been ridiculous.

@RoyalMailHelp 1st class signed for. Clearly showing I can print the label then take to the post office.

@RoyalMailHelp you really need to correct your email instructions. Printed the label, went to post office and they say it can’t be sent from them. Wasting my time!!!

@BritishGasHelp can you please provide me a contact number to call. I have tried the app message function for three day now and they just stop replying with out resolving my issue. It is highly dismissive and terrible customer service.

Spent 16 weeks hoping I’d be one of the lucky ones to receive a decent @loststock_ parcel. Oh I was definitely wrong! £70 worth...... more like £15.

@jennynevayscott @loststock_ 16 weeks of waiting for nothing

Has anyone else been absolutely shafted by their @loststock_ delivery? What on earth have I received? #LostStock

@PostOffice is your Thurso branch open at this time? The branch finder just lists the coops opening times (07.00-22.00)

@MatalanHelp Missing two items from my order. Will they be sent seperately? And when? Order number 35117777

Work trip cancelled now I’m desperately searching for one ticket for @peat_diesel and @seanmcgowanuk in Inverness next week

@NewLookHelp I’ve returned 4 items. Showing as returned on my account but no refund yet. Order HM189043922. Tried chat but just doesn’t load right.