Aaron Robbs

4.2K posts

Aaron Robbs banner
Aaron Robbs

Aaron Robbs

@AaronRobbs

VP of Creative and Brand @intercom, building @fin_ai. Prev: @tryramp, @dropbox, @mailchimp, and more.

San Francisco, CA Katılım Mart 2009
990 Takip Edilen3K Takipçiler
Aaron Robbs retweetledi
Eoghan McCabe
Eoghan McCabe@eoghan·
We're announcing the most significant new strategic development since the start of the Customer Agent category: Fin now has specialized roles. And starting today anyone can sign up for and deploy the Fin Sales Role in minutes. Fin is now by far the very best sales agent on the market, and it's been live with some of the most innovative digital brands for months, conversing with thousands of prospects, aiding discovery, building pipeline, booking meetings and starting trials. We started the Customer Agent category with a focus on service by launching Fin three months after the launch of ChatGPT. Since then Fin has continued to lead the space, today delivering over 2 million resolutions a week for over 8k customers, including Anthropic, DoorDash, Snowflake, Asana, Mercury, Polymarket and many more exceptional brands. But our vision for Fin has always stretched far beyond service. And for the past 6 months we’ve been building Fin as a single Customer Agent, delivering a seamless experience across all stages of the customer lifecycle. We do not believe customers or businesses will want multiple agents for different parts of the lifecycle—because the agents won’t have shared memory and goals, and will have to compete with each other, delivering a poor customer experience and sub-optimal business results. We’ve more roles to come, including another dropping in two weeks. For now please watch our launch video or visit our launch page to learn more: fin DOT ai SLASH sales
English
30
28
229
69.4K
Aaron Robbs retweetledi
Darragh Curran
Darragh Curran@darraghcurran·
9 months ago we publicly committed to 2x the productivity of our R&D org at @intercom. It was scary. It wasn't always clear we'd pull it off. We hit it with 3 months to spare. In fact, looking back 16 months - we've 3x'd. Here's what actually happened (with receipts): 🧵
Darragh Curran tweet media
English
15
43
210
96.9K
John Sarihan
John Sarihan@jsarihan·
We raised our $60M Series B for one reason: to hire people who are unreasonably good at what they do. Excited to have Lux & Index leading the investment, with participation Sequoia, Elad Gil, Bain Capital Ventures, and 01 Advisors. But the investors I'm most proud of are the ones who joined full-time: engineering and design leaders from Ramp, Stripe, Hume, and more. As a 15 person engineering team, our talent density is the highest I've ever been around. We're hiring across eng, product, design, legal, and ops. If you want to build the next great applied AI firm (Neofirm), reach out. DMs open
Ryan Daniels@ryanjdaniels

📣 Update: we raised our $60m Series B from @Lux_Capital, @IndexVentures and @01Advisors, with participation from @sequoia, @eladgil and @BainCapVC . When we came out of stealth 283 days ago, we had negotiated contracts worth $30m for our clients. As of last month, that number is over $1 billion. We work with the most ambitious companies in the world, including @tryramp, @clay and @RogoAI. Today, we want you to hear from some of them directly. Contracts are the rails of commerce. @crosbylegal is a hybrid AI law firm that gets them signed 80% faster. We’re announcing our Series B to keep scaling the dream law firm.

English
23
16
198
122.8K
Aaron Robbs retweetledi
sophie
sophie@netcapgirl·
“in the ai era, taste is the new core skill”
sophie tweet media
English
162
450
8K
310.5K
Sebastiaan de With
Sebastiaan de With@sdw·
Some big personal news: I’ve joined the Design Team at Apple. So excited to work with the very best team in the world on my favorite products. ✌️
Sebastiaan de With tweet media
English
762
291
10.8K
2.1M
Mike Smith
Mike Smith@mikesmith187·
10 years in, we finally have our own studio reel. Hopefully it gets you amped to make stuff! Special thanks to Jordan Scott (j-scott.com) for his amazing animation work on this & also to @UprightTRex for their funky music, which I absolutely love. SOUND ON!
English
47
34
928
65.6K
Aaron Robbs
Aaron Robbs@AaronRobbs·
Congrats @ZachBDell ! Excited to watch the next chapter for @basepowerco unfold. This is a killer team doing important work.
Zach Dell@ZachBDell

Today we are announcing our $1B Series C, but money isn’t the story. The story is what we’ll do with it, and the scale of the challenge ahead. Our mission isn’t constrained by capital, supply, or demand. It’s constrained by talent. To build America’s next great power company, we need the engineers, operators, and creatives ready to take on the challenge to join us. Power is the most important product in the world. It runs through everything: our homes, hospitals, schools, factories, and future. And the grid that delivers it is breaking. At Base, we’re building the future of power so human progress can accelerate. In the past two years, we’ve grown from an idea into one of the fastest growing energy companies in America. Now we’re entering a new phase of growth. Our first manufacturing site is rising in the heart of Austin, inside the former Austin American-Statesman printing press. Here we’ll build our own hardware to meet surging demand and scale nationwide. This is a key step in putting a battery on every home in the country. Few teams get to say their work powers human progress. We do. With a billion dollars of fuel, our next wave of growth will be defined not by capital, but by people who choose to step up, take ownership, and build the next great American power company. The old system is breaking. Come build the new one. Our Series C was led by Addition, with participation from both new and existing investors including Trust Ventures, Valor Equity Partners, Thrive Capital, Lightspeed, Andreessen Horowitz, Altimeter, StepStone, Elad Gil, 137 Ventures, Terrain, Waybury, Ribbit, CapitalG, Spark, BOND, Lowercarbon, Avenir, Glade Brook, Positive Sum, and 1789.

English
2
0
6
522
Aaron Robbs retweetledi
Emmet Connolly
Emmet Connolly@thoughtwax·
The new shape of design work is coming into focus. The role is expanding. At @intercom we have defined three ways for designers to use AI for greater impact ↓
Emmet Connolly tweet media
English
2
2
16
1.5K
Mike Smith
Mike Smith@mikesmith187·
My favorite figma shortcut is command + option + m
English
6
0
16
4.6K
Aaron Robbs retweetledi
Emmet Connolly
Emmet Connolly@thoughtwax·
Thrilled to finally share that @AaronRobbs has joined Intercom as VP of Creative and Brand. Aaron has already transformed some of the bravest brands in tech like Dropbox, Ramp, Kickstarter, and Mailchimp. Big plans ahead for the @Fin_ai brand to be the most creative, unexpected, and exciting in tech.
GIF
English
0
1
13
765