Aman Modi

@Cleartrip @Cleartrip @SpiceJet Had to book alternate travel at my own cost as no acceptable option was provided for PNR DDJW6G. Proceeding with refund without prejudice. Issue remains unresolved and I will be pursuing recovery of additional costs. AirSewa case active.

@Cleartrip @Cleartrip “Best available” isn’t acceptable when it forces overnight stay and added cost due to your reschedule. As per DGCA CAR, alternatives must be acceptable to the passenger. Please clearly confirm if no suitable option exists so I can proceed accordingly.

@flyspicejet @Cleartrip Are you guys mad or what? Don't you understand that people can have plans? No response from customer care after 20 mins stand by. I require immediate resolution, I need to reach Delhi by 9 AM. @DGCAIndia

@Cleartrip @flyspicejet @DGCAIndia Given the urgency of the situation. Please resolve appropriately. (2/2)

@Cleartrip @Cleartrip @flyspicejet @DGCAIndia DGCA CAR does not mandate same-airline-only rebooking. It clearly states that alternate arrangements must be acceptable to the passenger. Current options are unacceptable as they force overnight stay due to your reschedule. (1/2)

@Cleartrip @flyspicejet @Cleartrip As discussed over call, no suitable early morning option exists with SpiceJet. Current options force overnight stay due to your reschedule. Need rebooking, not refund. AirSewa case active.

@Cleartrip @Cleartrip @flyspicejet The options provided are nowhere comparable to my original booking and force additional burden (late-night arrival/overnight stay) due to your schedule change. Please rebook me on a reasonable early morning alternative at no extra cost. (Response mailed)

@Cleartrip @Cleartrip These options are not acceptable—they force late-night arrival/overnight stay due to your schedule change. As per DGCA CAR, alternatives must be acceptable to the passenger. Rebook me on an early morning flight at no cost.

@aman_modi3 Please let us know how you would like to proceed, and we will take the necessary steps. ~Udit (2/2)

@Cleartrip @flyspicejet @Cleartrip @flyspicejet  I’ve already shared preferred options on DM, but there’s still no resolution. This 11+ hr delay makes the booking unusable. Please confirm rebooking immediately. I have also raised this on AirSewa and will escalate further if not resolved promptly.

@Cleartrip @Cleartrip @flyspicejet I hope you understand the urgency of the situation. Please expedite the resolution.

@Cleartrip @Cleartrip I hoped your private message reply would be as quick as a public reply.

@aman_modi3 Hi Aman, In order to assist you more efficiently, we kindly request that you provide the Trip ID via DM. ~Karan twitter.com/messages/compo…

@Cleartrip Already emailed. Please urgently rebook me on any earlier flight (even another airline).

@Cleartrip Messaged.

Hey Aman! Your booking with Trip ID ####### from Mumbai to New Delhi has been rescheduled. Old Schedule: Departure: 06:25 on Fri, 01 May 2026 Arrival: 08:35 on Fri, 01 May 2026 New Schedule: Departure: 18:00 on Fri, 01 May 2026 Arrival: 20:10 on Fri, 01 May 2026 Cleartrip

@Adani_Elec_Mum Even a remote village gets 24hr electricity but not someone with Adani's living in central Mumbai. An hour outage on a regular basis is just unbearable that too on summer nights.

@flyspicejet @AAI_Official @CSMIA_Official My flight SG 240 was pre-poned and then cancelled. Shifted to SG 250 without consent. This has also been delayed multiple times (2:25 PM, 11:55 PM, 12:35 AM), resulting in an overnight delay. Even a water bottle is not provided.

LOL

@Swiggy have you gone mad or what?

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