AXA

@DkwonMark Hi there - if you're an existing customer, please get in touch via help.axa.co.uk/s/helpform with the reg, make and model so we can check on this. For a new policy, you can manually select the car details at the quote stage if the reg isn't recognised ~ Jon

@AXA Hello 👋 Getting a new car on Wednesday but not officially registered yet even though I’ve got the new registration number. Do you know how I go about driving it home please? Just want to make sure I’m covered. Thank you.

@mademariamh Hello María, apologies but we only interact with users in English. Can you please ask us your question in English or contact your local AXA representative. AXA Team

Acabo de contarle la comunicación al pobre tipo que, desde un Call Center, me fa una respuesta unívoca y monótona QUE NO ME SOLUCIONA NADA. @AXA son un infierno! Me han renovado "surtidas" día pólizas cuya renovación he RECHAZADO EXPRESAMENTE sigue

@AntonyGoulding Hello Antony, we are here to help. Please send us more information via private message. Thank you, AXA Team

@AXA @axainsurance how do I contact in regards to a emergency cover claim? 28 phone calls and every time I get through to discuss the claim the agent drops the line. Paying for a cover and the service is there worst I have ever come across. Also life threatening situation! AVOID

@diana_chida22 Hello, this is a global page. Apologies but we only interact with users in English. Can you please ask us your question in English or contact your local AXA representative. AXA Team

@AXA buenas noches! Necesito comunicarme con alguien, para contratar un servicio de viaje! Ninguno telefono me contesto! Gracias

@copey67 Hello Roger, We are sorry to read this. Could you please send us more information via private message. Thank you, AXA Team

@AXA my family has being with yous for car 🚗 insurance for years even home insurance and we are ment to get discount but every time we renew its has gone up with no claims time to say good bye…

@ah__med2 Hello, apologies but we only interact with users in English. Can you please ask us your question in English or contact your local AXA representative. AXA Team

@AXA اسواء شركة في العالم كله

@LeandroLoiacon1 Hello, apologies but we only interact with users in English. Can you please ask us your question in English or contact your local AXA representative. AXA Team

@AXA consulte por fractura dental, la página web no funciona, por WApp me dieron turno con 15 minutos de anticipación. Me dan informe, tratamiento y presupuesto. Lo envio y a 48hs me dicen que no está cubierto. Mi pregunta es: tengo una fractura, que solución me dan ?

@markysparky69 We understand your concern, but this is the global X account. If you could please send us your information in a private message, we will do everything we can to ensure that you're contacted by the concerned department as soon as possible. Kind regards, AXA Team

@Coverwise Travel @AXA travel insurance Do not use Coverwise (AXA) travel insurance! They are quick to take your money but do not pay out when you make a claim! 🤬🤬🤬

@markysparky69 We are here to help. Please send us more information via private message. Thank you, AXA Team

@AXA Don’t want to go private as not happy. I had a stroke while on holiday and had to book new flights back to UK and pay hospital and doctors bills using my credit card. Now my claim has been declined and I can’t pay my credits card so now I’m debt!

@karen_kelland Hello Karen, we are here to help. Please send us more information via private message. Thank you, AXA Team

@AXA not here to help. Trying to get assistance to remove a damaged vehicle from the roadside but can't because no-one to speak to on Saturday to report accident. Don't want to make claim as not at fault but want to report.

@olajumokebiz Hello, we are here to help. Could you please send us more information via DM. Thank you, AXA Team

@AXA @AXAUK is happy to take the insurance subscription but when it comes to paying claims they start playing games with you!! What kind of foolery is this @AXAUK It’s been over 5 weeks with no reason why my claim hasn’t been paid!

@CuriaDamiano Hello Damiano, we are here to help. Please send us more information via DM. Thank you, AXA Team

Dear @AXA , I am trying to call your call center since days, but no one replies. I have written you an email to schaden@axa.ch, but no one replies. Do you still exist and operate? If so, can you please come back to me?

@blackostume1 Hello, we are here to help. Please send us more information via DM. Thank you, AXA Team

@AXA Did this thing where I was looking for coverage on medical needs and every time I crossed a threshold, i.e. giving them information they needed, the goal post would move and they would add something. This went on for weeks.

@Boxy_83 Hello, we are here to help. Please send us more information via DM. Thank you, AXA Team

@AXA why when you call insurance for help do we just get some bloke saying I don't know, I don't know Really not helpful and has stressed and elderly lady out no end

@ghost83g Hi there, thanks for getting in touch. Please can you send a DM with your full name, policy number, DOB, and postcode? Alternatively, you can send a message from our website without logging in👉axa.co.uk/contact-us/car… ~ Jasmin

@AXA you’ve auto renewed my insurance but I’ve gone elsewhere as your quote was more expensive I can’t log in to my online account is there any contact details? Thanks

@fedearieutsi Hello, could you please tell us more about your situation in a private message? Best regards, AXA Team

@thomasbuberl @AXA What honor? Belonging to an group that doesnt carry out repairs? Ive a broken bathroom and you refuse to take responsibility for the repair, and you want to offer me compensation that doesnt even cover 25% of the costs, going against what is stated in the policy. AXA SCAMMERS! 🤬

After a decade leading @AXA, I am honored and excited to begin a new four-year mandate! I begin this new chapter at a moment when AXA is in a strong position. In 2025, we delivered record results across all our business lines. This growth reflects the relevance of our strategy and the quality of our products and services, enabling us to meet our clients’ needs and earn new ones. I would like to thank the shareholders and the members of our Board of Directors once again for their continued trust, and their participation in this year’s Annual General Meeting, which is always an important time to maintain a close and valued relationship.

@MMArdilla1991 Hello, Apologies but we only interact with users in English. Can you please ask us your question in English or contact your local AXA representative. AXA Team

@AXA Desde el 16 de marzo con un siniestro, podrían por favor, cerrar ya el tema. Realicen su trabajo lo antes posible. Se lo pido por favor. Pónganse en contacto conmigo

@asolerno Hello, could you please tell us more about your situation in a private message? Best regards, AXA Team

@AXA Waited 30 minutes on the phone yesterday to confirm a booking and nobody took my call. Trying again today, 15 minutes so far. Will somebody pick up the phone? Calling from Argentina to the provided # + 54 11 5293 8300

@VickiColli98539 Hello, could you please tell us more about your situation in a private message? Best regards, AXA Team

@AXA Awful experience. 7 wks since your customer hit my mum's car. My mechanic getting nowhere trying to get repairs authorised by AXA. I called 4 times today. 1st call; a different number to ring. Next 3 calls all cut off after being on hold for up to 65 mins. Very frustrated!