❁ Bianca S ❁

@holafly_com @holafly_com @holafly_help @Holafly_com_ sim was activated prior to departure. £45 wasted as it's not working in China. This is the second time I spent money on a sim that doesn't work

@holafly_com What a laugh! Paid £45 and no service is all i see

Seeing 'No Service' in a place you don’t know is the start of every True Crime episode ever. 📵💀 Enjoy your 'spiritual journey' while we make sure you stay connected and off the podcast charts. 🗺️✨

@holafly_com 3rd time I'm using your sim in China and second time it's not working!!! I paid you £45 for nothing. I want a refund!! I just landed here. Thankfully I had a back-up sim. What a whole lot of rubbish. I loaded sim and set it up before departure!!!

@TfL any Elizabeth Line trains to Heathrow at 6pm today?

@holafly_com @Holafly_com_ @holafly_help Thanks but after talking to Emma for 1.5hrs, I had to give up and use a different sim. I'm in China - I asked before I bought it & was told no issue. it's not working!

@b_snj @Holafly_com_ @holafly_help Hello, Bianca. 👋 Thank you for your message. We’ve already contacted you at the email used for your purchase. ✉️ We’re here to help resolve this issue quickly so you can enjoy your trip worry‑free. 🌍✨

@Holafly_com_ @holafly_com @holafly_help Su eSIM es pésima cuando se usa en China. Intenté activarla y fue imposible. Su bot Emma dijo que funcionaría. Perdí dinero y toda la mañana. Exijo un reembolso.

@holafly_com @Holafly_com_ @holafly_help That's what your robot Emma said and we went around in circles all morning!! Absolutely useless' i know how to add travel sim, i do it all the time 😠

@b_snj @Holafly_com_ @holafly_help Hola, Bianca. Gracias por tu mensaje. Para poder ayudarte, necesitamos que nos compartas tu número de orden; así nuestro equipo podrá revisar la falla y darte una solución personalizada. ¡Estamos aquí para ayudarte! 🌍📱

@Ambernuttall77 @holafly_com Replying to a bit is useless! Need an actual person to sort things out. Spend so much on a sim that doesn't work

@holafly_com your service is useless!! I’ve been trying for hours to get your sim to work. Why can’t I just speak to someone??? 😩

@Holafly_com_ your bot keeps going around in circles. The sim is NOT working no matter what I do. I want a refund

@TfL @ElizabethLine every other days there are delays. Wait time is 21mins - it should arrive at 5:56am!! Missed 5:46am with 20secs just to see this 😡

@VodafoneGroup Ok, but while you did that, I lost mobile net (no 4G/5G) for past 1.5hrs 😐

🚀 Vodafone just reached record 5G speeds! Engineers hit speeds of 2.5 Gbps in Germany- enough bandwidth for 500 smart glasses streaming videos at once. 👓 Demand for bandwidth is rising; see how these results help to protect critical services and stay connected ⤵️

@VodafoneUK no mobile internet for 1.5hrs in London (travelled from W2 to E11). And yet you're trying to sell me home-broadband🫨

@TfL all last week and this week delays on Elizabeth Line. What's going on?

@Akeelm @CommunityFibre Back online, no idea how long will last 😠

@b_snj @CommunityFibre My internet has just come back online. Just rebooted my nodes

@CommunityFibre I am in the E11 area. Do you have a ETA on when my internet will be back online?

@Akeelm @CommunityFibre And they've just gone silent with no updates or nothing. This started yesterday already. 😡

@b_snj @CommunityFibre Same

@Akeelm @CommunityFibre What a bloody joke!! What's going on?!?!

@CommunityFibre internet down for past 5hrs and no reply after told to DM 2hrs ago. What's the ETA on getting the internet back on? Some of us work from home.

@CommunityFibre can you confirm the outage area and when this will be resolved?

@b_snj We apologise for the inconvenience caused. Please send us a DM regarding this, so we can assist in resolving any issues you have. Kind Regards, Pankaj

@CommunityFibre internet down in E11 for the past hour - suuposedly fixed at 5pm. Bit long for a fix, no?