badri sanjeevi

@Swiggy Swiggy food delivery app is not compliant with dark pattern regulations. The food bill at the end of the order does not give clear breakup. The total of items ordered is less than what they call item total in the bill summary and not offering breakups. @harshamjty

@airtelindia need help with switching plans. WiFi plans. Pls dm

Ultimately in this process the logistics team becomes the effective customer service team to say when the delivery will happen. The are not informed of delivery window committed. So not helpful. Route is not planned to deliver to commitment.

In all this the store team does try to help. But they don’t know how to. They don’t get say shipment details till afternoon of delivery to do anything useful.

@CromaSupport Croma is painful to work with. Once the sale of a white-good is done you are basically stranded. There is absolutely no predictability of when it will be delivered. Category team at store can’t help. You have to negotiate delivery slot with the truck driver

@jack @blocks This is hard ! What about employees who may be on h1b and will involve a hard relocation. It’s going to be tougher on people staying back - this can happen again from their perspective.

we're making @blocks smaller today. here's my note to the company. #### today we're making one of the hardest decisions in the history of our company: we're reducing our organization by nearly half, from over 10,000 people to just under 6,000. that means over 4,000 of you are being asked to leave or entering into consultation. i'll be straight about what's happening, why, and what it means for everyone. first off, if you're one of the people affected, you'll receive your salary for 20 weeks + 1 week per year of tenure, equity vested through the end of may, 6 months of health care, your corporate devices, and $5,000 to put toward whatever you need to help you in this transition (if you’re outside the U.S. you’ll receive similar support but exact details are going to vary based on local requirements). i want you to know that before anything else. everyone will be notified today, whether you're being asked to leave, entering consultation, or asked to stay. we're not making this decision because we're in trouble. our business is strong. gross profit continues to grow, we continue to serve more and more customers, and profitability is improving. but something has changed. we're already seeing that the intelligence tools we’re creating and using, paired with smaller and flatter teams, are enabling a new way of working which fundamentally changes what it means to build and run a company. and that's accelerating rapidly. i had two options: cut gradually over months or years as this shift plays out, or be honest about where we are and act on it now. i chose the latter. repeated rounds of cuts are destructive to morale, to focus, and to the trust that customers and shareholders place in our ability to lead. i'd rather take a hard, clear action now and build from a position we believe in than manage a slow reduction of people toward the same outcome. a smaller company also gives us the space to grow our business the right way, on our own terms, instead of constantly reacting to market pressures. a decision at this scale carries risk. but so does standing still. we've done a full review to determine the roles and people we require to reliably grow the business from here, and we've pressure-tested those decisions from multiple angles. i accept that we may have gotten some of them wrong, and we've built in flexibility to account for that, and do the right thing for our customers. we're not going to just disappear people from slack and email and pretend they were never here. communication channels will stay open through thursday evening (pacific) so everyone can say goodbye properly, and share whatever you wish. i'll also be hosting a live video session to thank everyone at 3:35pm pacific. i know doing it this way might feel awkward. i'd rather it feel awkward and human than efficient and cold. to those of you leaving…i’m grateful for you, and i’m sorry to put you through this. you built what this company is today. that's a fact that i'll honor forever. this decision is not a reflection of what you contributed. you will be a great contributor to any organization going forward. to those staying…i made this decision, and i'll own it. what i'm asking of you is to build with me. we're going to build this company with intelligence at the core of everything we do. how we work, how we create, how we serve our customers. our customers will feel this shift too, and we're going to help them navigate it: towards a future where they can build their own features directly, composed of our capabilities and served through our interfaces. that's what i'm focused on now. expect a note from me tomorrow. jack

@Fampay_Care what does error “maximum account balance exceeded” mean. Currently the receivers fampay has no balance.

@VSSupport_ purchased a 2ton AC from mumbai Prabhadevi outlet. @GodrejAppliance AC. The technician is delaying installing the AC giving some useless excuses. It’s has been more than 1 week. Order number PD-F-SOA6640. Pls respond urgently

@vkhosla @elonmusk What’s incredible is that X is a platform that you can be on, call its majority owner a racist, bet against him - without fear of being de-platformed .

That is not what I said but I do think @elonmusk hires well and traditionally. I like that. I would not hire everyone automatically but it is a richer and better pool than most other sources of candidates! So our companies would love to meet them.

@ranjanigayatri Congratulations and very well deserved !

We are deeply honoured by the Government of India’s decision to confer the Padma Shri upon us. Our humble pranams to our Gurus Sri TS Krishnaswami, Sri PS Narayanaswamy and our beloved parents. This moment invites reflection of the long journey that brought us here, shaped by discipline and the generosity of so many. It also renews a commitment to serve the art that has given us everything, and to carry its living traditions forward with sincerity and heart. We share this milestone with our rasikas, friends, well-wishers and above all, our family, whose constant support and blessings have sustained our journey in music. Thank you all 🙏🏼

@vijayshekhar So articulate !

This is probably the single best context about India in the new world, you will hear from a business point of view.

Here are my predictions for 2050 (the world we can create) two years ago at TED and at our CEO conference:

Marc Andreessen on being intensely curious: @pmarca

My wife once told me, "When you're five, you can be mad for a day. When you're ten, you can be mad for an hour. By the time you're thirty, you get ten minutes—and then you have to move on." -James Clear