becks🌻✨

@AmazonHelp Can you reply to my DM please? This is about a current order. No one has replied to me yet.

@beckhart_ Our apologies! Can you let us know what's being advised when you contacted us directly?

Ordered airpods from @AmazonUK @amazon. I reschedule delivery because I need to be in to receive it due to one-off password. It gets lost in transit. They send a replacement. I reschedule delivery. It gets delayed, so we reschedule delivery. It’s not here still. WTF?! @AmazonHelp

@AmazonHelp I’ve DM’d you.

@beckhart_ Hi there! Just to clarify, are you experiencing an issue with a current order? If so, please reach out to us via DM, and we'll do our best to assist! For security purposes, please don't share any account or order details, as we consider those to be personal information. -Reid twitter.com/messages/compo…

@monzo I have the right to request the removal of my phone number from your database under data protection laws. Please get someone to communicate with me properly so we can come to a resolution @ICOnews

@beckhart_ Sadly, we're not able to look into anything account specific over Twitter due to security reasons. If our email team have let you know we're not able to reopen your account, then unfortunately there isn't more we can do for you here 😞 Again, we're really sorry.

@monzo Im having the worst experience with your customer service team via email! I need my phone number deleted from your database so that I can apply for an account. But my number is linked to my closed account from 2022 so it’s not letting me past that stage of the application!

@monzo I haven’t even had the ability to apply for an account yet because my phone number is linked to a closed account from 2022! I’m requesting for my phone number to be removed from your database… that’s the issue?! No one is listening to me!

@beckhart_ We're sorry to hear that we couldn't open an account for you 😔 Sadly, we're unable to provide further information about the decision process. But if you'd like to raise a complaint, you can find all the details on our complaints process here: monzo.com/help/legal-stu…

@monzo I want my data removed from your database so I can apply for an account… my account closure isn’t within 30 days of closing so I am well within my right to re-apply without this hassle of my phone number still being linked!

@beckhart_ Hey Becks 👋 We're so sorry to hear about this. Rest assured, our team will do everything they can to help you. If you'd like to raise a complaint about this experience, please email our team at complaints@monzo.com and they'll review this further for you 🙏

@iwancaster DM’d you

@Jenn_ien Dm’d you

@SportsFinance Can you DM me please?

@beckhart_ Yep

2 tickets for spurs today. Dead centre, south upper - FV £65 each - message me if interested and make me an offer

@SportsFinance Is this still going?

@C_Spurs_ Is this still going?

Anyone want my ticket for bournemouth today Will let go for £30

The camera guy during Ekin and Davide’s date #loveisland

@jessymiller_ Still going?

@ameliagates1 Still for sale?

I’ve always really loved the Overstone. What’s your fave?😍

🤍

#GiftMeBoandTee 😍✨