Birk Jernström

Thrilled to announce our $10M Seed led by @Accel today, with continued support from @AbstractVC & @MischiefVC, and incredible angels. Join us and let's build the future of billing for developers to empower the next generation of software 🚀

New paykit.sh update! now supports @polar_sh as a payment provider👀 Try it out - `npx paykitjs@latest init`

@maxk4tz @polar_sh 😍

@AdityaTripathiD That will come too, but not what I'm excited about 🙊

@birk Stable Coins?

Going to ship Polar 2.0 this year. Designed from the ground up to challenge current standard conventions in billing. Making usage based billing 100x better. So bullish and excited.

@valewnrt Keeping it in the oven a little bit longer 🙊

@birk really hyped to see what's coming next, any hints?

@sekhsoyebali Yes that’s coming soon. Short-term we’re going to make a lot of changes & improvements to account reviews & payouts that both need some love as we’ve grown

@birk Is there any plan to add a wallet system for example, allowing partial withdrawals? Currently, the withdraw button only allows withdrawing the full amount.

@Aram054 Not now. Cool feature, but distraction for us in 2026 based on our focus and target audience

@birk When is split payments coming.

@simonxabris 😉

@birk I’d really love a solution where sub and usage data can live in my own db so i dont have to add network calls to check state in polar. Sort of like what better-auth did for auth state.

Just received an email from a kid in Canada turning 13 soon. He is a huge fan of @polar_sh and what we're building towards. His birthday wish? Some Polar merch🖤

@nota_codeur @polar_sh Have you reached out to our support? If you share your organization slug or ID (found in settings), I can look it up. But if the country for the Stripe Connect Express account is right, I'm afraid we're unable to change the currency – it's always paid out in the local currency.

hi @polar_sh i got a problem my polar payouts stripe express account is in the wrong currency it says to contact you I dont want my money to get lost

@trifectanotes i'm swedish and i don't disagree when it comes to receipts (unfortunately), but germans are more inclined to cite legal paragraphs though

@birk im german, and my company is in sweden, and i can comfortably claim sweden is just as bad

I love it when Germans pull up citing compliance paragraphs confidently as hell, but end up being wrong.

@trifectanotes Because they are the GDPR crusaders

@birk why germans specifically

@piodubro @polar_sh

Everyone’s talking about how private communities are the future and everyone wants one. Meanwhile, @polar_sh killed their Discord with 3234 active members even though people were begging them not to.

@yeab2k @polar_sh Approved. However, I saw that it's only been in the review status for 2 days. Looking into our support tool to see if you've sent any emails before? Just wanting to investigate and resolve the "I've been having issues for months now"-part.

@birk @polar_sh here is the slug : "design-the-future"

@polar_sh Why can’t I withdraw money?? I've been having issues for months now.

@SaidAitmbarek A lot for our account reviews, but still manual overview and communication as it’s a bit delicate

@birk must involve agents somehow? ;)

I've responded to 900 support tickets in the past two weeks...

@Mike_Andreuzza @polar_sh Of course 🫡

@birk @polar_sh Hey Birk! How nice to hear that, thank you so much for answering.

@shadcncraft @hisachinj Shit, I could have done 1,800 tickets if I used both 🤦‍♂️

@birk @hisachinj But you're only typing with one hand in your profile pic...

Main one: It's time we completely overhauled our account review and acceptable use policy flows. So lot of big and really exciting improvements coming there in the next few weeks that I'm bullish on. Second: Ton of small "Why is this not improved in the docs or exists as an FAQ already?" Third: Lots of helpful validation and pulse check for our future direction. A lot of decisions made in the past few weeks. Excited. Need to scale the team.

@birk What’s a common pattern that you’ve noticed in the tickets? Feature requests, bugs, etc