Birk Jernström

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Birk Jernström

Birk Jernström

@birk

Founder of @polar_sh - how modern software is monetized.

Stockholm Katılım Aralık 2007
1.8K Takip Edilen9.4K Takipçiler
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Birk Jernström
Birk Jernström@birk·
Thrilled to announce our $10M Seed led by @Accel today, with continued support from @AbstractVC & @MischiefVC, and incredible angels. Join us and let's build the future of billing for developers to empower the next generation of software 🚀
Polar@polar_sh

Announcing our $10M Seed Round led by @Accel alongside incredible angels 💫 It's never been easier to build & ship software. But it's also never been harder to monetize it. We’re building the open-source monetization platform to empower future one-developer unicorns. How? 🧵

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Birk Jernström
Going to ship Polar 2.0 this year. Designed from the ground up to challenge current standard conventions in billing. Making usage based billing 100x better. So bullish and excited.
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Vale
Vale@valewnrt·
@birk really hyped to see what's coming next, any hints?
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Birk Jernström
@sekhsoyebali Yes that’s coming soon. Short-term we’re going to make a lot of changes & improvements to account reviews & payouts that both need some love as we’ve grown
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Soyeb ✦
Soyeb ✦@sekhsoyebali·
@birk Is there any plan to add a wallet system for example, allowing partial withdrawals? Currently, the withdraw button only allows withdrawing the full amount.
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Birk Jernström
@Aram054 Not now. Cool feature, but distraction for us in 2026 based on our focus and target audience
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Aram054
Aram054@Aram054·
@birk When is split payments coming.
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Simon Ábris
Simon Ábris@simonxabris·
@birk I’d really love a solution where sub and usage data can live in my own db so i dont have to add network calls to check state in polar. Sort of like what better-auth did for auth state.
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Birk Jernström
Just received an email from a kid in Canada turning 13 soon. He is a huge fan of @polar_sh and what we're building towards. His birthday wish? Some Polar merch🖤
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Birk Jernström
@nota_codeur @polar_sh Have you reached out to our support? If you share your organization slug or ID (found in settings), I can look it up. But if the country for the Stripe Connect Express account is right, I'm afraid we're unable to change the currency – it's always paid out in the local currency.
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Nota Codeur - product-video.com
hi @polar_sh i got a problem my polar payouts stripe express account is in the wrong currency it says to contact you I dont want my money to get lost
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Birk Jernström
@trifectanotes i'm swedish and i don't disagree when it comes to receipts (unfortunately), but germans are more inclined to cite legal paragraphs though
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Alex Wilhelm
Alex Wilhelm@trifectanotes·
@birk im german, and my company is in sweden, and i can comfortably claim sweden is just as bad
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Birk Jernström
I love it when Germans pull up citing compliance paragraphs confidently as hell, but end up being wrong.
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Pio Dubro
Pio Dubro@piodubro·
Everyone’s talking about how private communities are the future and everyone wants one. Meanwhile, @polar_sh killed their Discord with 3234 active members even though people were begging them not to.
Pio Dubro tweet media
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Birk Jernström
@yeab2k @polar_sh Approved. However, I saw that it's only been in the review status for 2 days. Looking into our support tool to see if you've sent any emails before? Just wanting to investigate and resolve the "I've been having issues for months now"-part.
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yeab
yeab@yeab2k·
@polar_sh Why can’t I withdraw money?? I've been having issues for months now.
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Birk Jernström
@SaidAitmbarek A lot for our account reviews, but still manual overview and communication as it’s a bit delicate
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Birk Jernström
I've responded to 900 support tickets in the past two weeks...
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Birk Jernström
Main one: It's time we completely overhauled our account review and acceptable use policy flows. So lot of big and really exciting improvements coming there in the next few weeks that I'm bullish on. Second: Ton of small "Why is this not improved in the docs or exists as an FAQ already?" Third: Lots of helpful validation and pulse check for our future direction. A lot of decisions made in the past few weeks. Excited. Need to scale the team.
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Rotimi Best
Rotimi Best@rotimi_best·
@birk What’s a common pattern that you’ve noticed in the tickets? Feature requests, bugs, etc
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