bumboo

@london_ranger - Hi, We do still sell the unwhitened toilet paper in 24's; however, we're currently out of stock. If you would like to stay updated on when this product will be available again, please contact our customer care team at wecare@bumboo.eco. They will be happy to keep you informed.

@bumboo_uk hi. Are you still selling your packs of 24 toilet rolls, bamboo, unwhitened, unwrapped? Can only see the pack of 48 online. Can’t see 24 packs. Thank you

@SherpaVegan - Please could you reach out at wecare@bumboo.eco with your Bumboo account information, and we can check how/why you'd not received our email notification? Each product batch is sent for testing. Testing is carried out by the leading UK testing house, Test-Tech UK.

Study of UK’s top bamboo loo rolls show some are made from other woods theguardian.com/environment/20… @bumboo_uk is this true? As a subscriber I find this very troublesome

@ian_w @nakedsprout @WhichUK We’ve significantly tightened our quality control processes, adding extra layers of checks at various points in our supply chain. This means every batch of product is scrutinised more closely than ever before.

Hey @bumboo_uk @nakedsprout have you been lying to your uk customers ? According to @WhichUK you have

@ian_w @nakedsprout @WhichUK The test results for our 100% bamboo products can be found on our website here: bumboo.eco/pages/3rd-part….

@ian_w @nakedsprout @WhichUK - This is something that happened in January and we told our customers straight away. Only a small number of product was impacted, but we do take any deviation from 100% bamboo standard very seriously. bumboo.eco/blogs/news/bum….

@SherpaVegan @Ogsy_SFC - We were truly disappointed to not meet our 100% bamboo standards in our recent fibre testing. You can find our lab reports for our other 100% bamboo batches on our testing page: bumboo.eco/pages/3rd-part….

@SherpaVegan Thank you for sharing this.🙂️ We've kept customers up to date with this experience, being fully transparent as customer trust is very important to us.

@SherpaVegan - Thank you for reaching out; we understand your concerns. As a subscriber, you should have received an email highlighting this back in February. If you'd like to contact us at wecare@bumboo.eco, we'd be happy to look into this further for you.

@philippa22 @CheekyPandaHQ - We appreciate your concern and the chance to shed some light on this. While only a small number of products were impacted, we take any deviation from our 100% bamboo standard very seriously. You can find out more about the steps we took here: bumboo.eco/blogs/news/bum….

@TheMathsBazaar @WhoGivesACrapTP @CheekyPandaHQ - Thanks for reaching out. While only a small number of products were impacted, we take any deviation from our 100% bamboo standard very seriously. You can find out more about the steps we took here: bumboo.eco/blogs/news/bum….

@FirstCelticFire - Thanks so much for your concern. This is something that happened in January and we told our customers straight away. While only a small number of products were impacted, we take any deviation from our 100% bamboo standard very seriously. You can find out more about the steps...

@TheDandyWastrel - We really appreciate your concern and the chance to shed some light on this. You can find out more here: bumboo.eco/blogs/news/bum….

@bumboo_uk 2.7% bamboo in your toilet roll. Tut tut. Very sketchy. X

Happy Green November! We’re always looking for ways to reduce our environmental impact, and today we thought we’d look at toilet paper usage and how to get the most out of our toilet roll! 👇

@KyleMcn12667834 @SEOLadyUK - Thanks for reaching out. We truly appreciate your concern! Rest assured, we've already addressed the situation on our dedicated response page which can be found here: bumboo.eco/blogs/news/bum….

@bumboo_uk Hi, can used paper towels and tissues be composted? I couldn't see it on your website. Many thanks!

@MrNotsohumble @YodelOnline - We're so sorry to hear this! A member of our customer care team has responded to your email this morning - if there is anything else we can do to help, please let us know.

Hey @YodelOnline This is a ridiculous way for you to deliver parcels. You've damaged our plants. Would have been a disaster if your driver had yeeted this box over our wall and hit someone who may have been sitting there. @bumboo_uk you need to consider your delivery people!

@trish_fish26 - No problem at all; we'll be in touch once the stock has arrived :)

@bumboo_uk Hi! Do you ever send samples? I'm interested in your loo paper but don't want to buy in bulk without first trying it 😊

@trish_fish26 - We're currently out of stock of our trial packs; we'd be more than happy to let you know once the new stock has arrived?

@Turkwisehexagon - We're very sorry you've experienced this and completely understand your frustration. If there is anything further we can do to help, please do let us know.

@Turkwisehexagon @EE @Ofcom - We're very sorry to hear you've experienced this. Please do get in touch with us at wecare@bumboo.eco, with your account details, and we will of course look into this for you.

We're delighted to be supporting Sarah in her campaign to raise awareness about Bowel Cancer through her award winning show #Badass 🙌