Lyn

@bekahj @FedEx They will steal it.

@FedEx It would be helpful if you could talk to a human instead of virtual assistance when you’re trying to track a package. I’ve been trying for three weeks to no avail. I have a package worth $1700. Nobody can give me any tracking information on. Your customer service sucks

If you’re C we need to talk...

@FedEx Your drivers will take a picture showing the package is delivered and it is never here. Your drivers steel the packages.

@ConEdison This is horrible. We have been without power for over 12 hours. You guys are horrible.

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@turbotax This has been the worst experience. I thought TurboTax was supposed to be good. Not true Awful. I need someone to contact me.

filed before the deadline hallelujah federal return accepted hallelujah state return accepted hallelujah refund on it's way hallelujah taxes out of mind till next year hallelujah

@askUHC You cant be serious. U need to look at that. I said I sent a dm and u havent answered it.

@cartele We apologize we are not seeing any DM's. Please click on the link for steps on how to send a direct message: spr.ly/6017hO3QZ

Looking for help with your plan? Just ask! Tweet us at @AskUHC to connect with our Customer Care team and get the guidance you need.

@askUHC I have already done that and you have not responded to my dm.

@cartele Hello. Let’s get you to the right team for assistance. Please DM us your full name, phone number, and best day and time to reach you.

@askUHC I have and you have yet to respond again.

@cartele Hello. Sorry for your frustration! Let’s get you to the right team for assistance with this. Please DM us your full name, phone number, and best day and time to reach you.

@UHC why did you deny my asthma medicine???? U want me to be unalived cause I cannot breathe. I have been on this medicine since 2018 and it helps my asthma. You are horrible.

@askUHC My dr. Has sent over an appeal..

@askUHC I did

@askUHC If United Health Care is one of your benefit options I would pass.

@askUHC I have been without my asthma medicine for 30 days, now you want me to file an appeal.

@askUHC @CtFoose66277 Stop lying to people. You do not care.

@CtFoose66277 Apologies for any forms of inconvenience. We would like to help get your concerns to the appropriate team. When will be a good day and time to schedule a call for you?

.@askUHC I never got any help with myhealthybenefitsplus and now my credit is going to expire and I am going to lose out on food and medicine this month. There is always something wrong with that site and I NEVER get any help. Horrible.

@askUHC @SandraRode45055 You never looked into mine

@SandraRode45055 Hello Sandra. Sorry for your frustration! If you'd like our Social Care team to look into this with you, please let us know by sending us a DM with your full name, phone number, and best day and time to reach you.

@SandraRode45055 @askUHC @UHC They are horrible. They denied my medicine and I have chronic asthma. Make it make sense?

@askUHC @UHC is a scam. They discontinued my dad's RX for no reason. They claim they sent him notification...however...they sent it to his address from over a year ago. They claim we didn't update his address, but I see it updated on my end. Now I am fighting to get this fixed.

@askUHC I need mine submitted. This is horrible.

Hello Alicia. We have submitted your information over to the escalation department. Someone will be contacting you directly.-Lakesha

@LoxahatcheLady1 @askUHC They don't care.

@askUHC thanks but i can't dm you as their is no way to follow you. any other suggestion?

@askUHC @LoxahatcheLady1 You don't care if people live or die.

@LoxahatcheLady1 Hello, we'd like to get your concern to the appropriate team. Please DM us the member's full name, your phone number along with the best time to reach you. Thank you - Maria

@askUHC @NovemberTaj Why you do not care about your customers?

@NovemberTaj Hello. Sorry for any issue. To look into this with you, please DM with your full name, phone number, and best time frame to reach you. - Bill

@askUHC So please explain to me after months of sending you letters, emails & phone calls informing you that my spouse no longer wants to subscribe to their temporary UHC, plan you keep billing them & threaten collections? Do we have to complain to our state insurance regulators?