Carly

Woohoo!

As a proud member of the @TechNYC Board, I’m excited to welcome @jasonmylesclark as the next executive director! It’s a pivotal moment for both tech and city, and I’m looking forward to Jason’s work supporting both. crainsnewyork.com/technology/tec…

so proud of the best product visionary and entrepreneur I know @pzakin on the launch of his latest venture @usemacro If only we had had this when we had first gotten @theskimm off the ground. producthunt.com/posts/macro-3

Fun pod with @cbzakin and @theskimm. It's an important, and unprecedented, moment to talk about careers in journalism and across all industries. podcasts.apple.com/us/podcast/jes…

When you’re a man: Will you shut up man? When you’re a woman: Mr. Vice President, I’m speaking #VPDebate #Debates2020

@Athleta Just messaged you

@cbzakin Of course! Please let us know how we can help!

@Athleta I’ve been told I have to deal with customer service via twitter. Can I DM you?

@Gap I’ve been told I should deal w customer service via Twitter. Can I DM you ? Thank you

Yes. Family member could not get on all afternoon and can’t process application still

Plz follow me so I can DM @NYC_SBS

@NYC_SBS Yes. Can I DM you? Thank you

@cbzakin Hi Carly, can you tell us the name of the business trying to apply? I can let you know if the application went through.

@NYC_SBS I’ve been trying to help a family member get their loan application in for hours by the 5p deadline. Website has been crashing nonstop. Plz advise.

Hi @optimum know it’s crazy right now but my internet is out and been trying to reach somebody for 3.5 hours. Can you help?

We can, we will, we must...keep calm while texting with the cast of #CheerNetflix. @L_Marshall17, @GabiButlerCheer, @Jerry_K2TR, and @monicaaldama stopped by HQ and revealed their pump-up playlists, what they really think of going full out, and more. @Navarro_Cheer @netflix

The 2020 election is here. And @theSkimm is keeping you informed on the candidates, the issues, and what a caucus actually is. Head to Skimm2020.com for all things election. And mark your calendars for Nov. 3. #SkimmLife #Election2020

@British_Airways When can I expect an update on the location of the bag? There is medicine in there

@cbzakin Thank you for this, Carly. Our Baggage team are working hard to find your bag and have it returned to you as soon as possible. In the meantime we recommend purchasing any essentials you need to buy and keeping a hold of receipts. Kieran

@British_Airways my bag was lost from Seattle to Madrid after a flight delay and 17 hours of travel. The airport does not know where it is. Can you please help? Thank you

@British_Airways Yes MADBA45495

@cbzakin We're sorry to hear this, Carly. Has the airport provided you with a delayed bag reference? Kieran

@Delta I actually did that. And then I spoke to your team on the phone. And the agent thought I was on hold and mocked the situation to another agent until I told her I was listening. Would appreciate if you can give me a call. Thank you

@cbzakin Hi Carly, I am sorry to see that your bag has been damaged. You will need to report the damaged bag to the baggage service agent at the airport to create a file. BJL

Hi @Delta I’m thankful to have gotten to my Christmas destination safe and sound but my luggage isn’t feeling so lucky. Plz help