Charlotte Trendell

The sunset last nite in #BushyPark was amazing! So pretty. The sky was on 🔥 @theroyalparks I’ll post how the sky changes on the next tweet. #sunset #sunsetlovers #photography #sunsetphotography #landscapephotography #beautifulsky @StormHour

@Betterhelpers hi, i’ve just seen that you’ve increased the pool numbers to 60 at pools on the park. This in effect is 20 people per lane, which means you basically won’t be able to swim due to the congestion. Who can I contact about this please?

@SquarespaceHelp hi there doesn’t seem to be anywhere to enter a discount code when buying an annual plan. Please can you help? Thanks

So lovely of @rickygervais to help all the animals 💗✨

@Better_UK @bennylanes Hi Hazal Pools on the park is not on your list of locations so i don’t know how to activate my account. It’s very confusing.

@bennylanes Hi Ben, Thanks for your message. All bookings for the Richmond centres go live tomorrow when we officially take control of the centres. We appreciate your patience whilst we setting up the booking systems. Warm Regards Hazal

@Better_UK So you've taken over Teddington Swimming Pool but now noone can book...Its not live on your website, its not live on your app....ridiculous.

Today we lost not only one of Britain’s greatest boxers, but a friend, a mentor, a warrior, Ricky Hatton. As fighters, we tell ourselves we’re strong — we train, we sweat, we take hits, we get up. But sometimes the hardest fight happens in silence, in the mind. Mental health isn’t weakness. It’s part of being human. And we must talk about it. We must reach out. We must lean on each other. Ricky, thank you for everything. For your fights, your moments of glory, your grit. Thank you for pushing us, showing us what’s possible. To everyone reading this: if you’re hurting or struggling, you are not alone. Talk. Reach out. Because we need more light, more compassion, more understanding. Rest well, Ricky. You’ll always have your place in the ring of our memories. 🕊️💔

@HSBC_UK I think it’s all customers that have no access to their money and account.

Service update 11:45am: We understand some customers are having issues accessing banking services right now. We’re really sorry and are investigating as a matter of urgency. We will share an update as soon as possible.

@theroyalparks Thank you x

@char_trendell Hello Charlotte, thank you for reporting this. We have made sure to let the park team know. Thanks again.

@theroyalparks in bushy park there is a deer that’s limping just so you know. Near the kids play area

@Casetify Thank you

@char_trendell Hi there! Our teammate has replied to your email. Have a good day☀️

@Casetify hi i recently purchased some products from your site. I have been charged twice. I emailed but no one has responded. Please can you help. Thks

@RobertDyas hi I ordered 2 items and paid for next day delivery. They have not arrived. Please can you tell me where they are and that I can have a refund for the delivery charges. Thanks

@LesleyAM13 Stunning pictures Lesley x

An unashamedly sentimental post to celebrate our new park Floofs! Happy Thursday everyone. 🥰

@PetplanUK hi I’ve recently taken out a policy with you for my 2 kittens, I was promised 1 months free and haven’t been given it. My payment starts tomorrow. I have tried to talk to several people at petplan who say someone will contact me, but no one has.

@hm_custserv hi is your uk website down? I keeps saying you are doing maintenance but this was yesterday and today. Thanks

@SW_Help Thku. No we are stuck at longcross

@char_trendell Hi, we have Big Ben coaches who have supplied replacement transport. Have you been able to board a service? ^RC

@SW_Help *bus

@SW_Help Will there be a rail replacement service at ascot to wokingham?

@SW_Help Are trains going through to reading now? I was told that they weren’t cos of a tree. Im at virginia water. Will the train im on go thru to reading please?

@char_trendell Hi, we have a train service departing in 5 minutes. ^RC

Beautiful sunny day in Bushy Park today when I went for a run 🏃🏼‍♀️☀️🌳 @theroyalparks #beautfuldestinations #run #10k #scenic #landscapephotography #sunsetphotography #bushypark #ThePhotoHour #StormHour