Dearbhla De Lasa

@IrishRail out of interest what percentage of seats are booked on 17.30 Heuston to Galway train daily? I'm an annual ticket holder and regularly don't get a seat. Also notable this evening many seat reservations aren't showing.

Queue loads of people running for 17.35 which is completely and utterly wedged! Shame on you for lack of customer service and communication!

@IrishRail Where's the 17.30 to galway train? One announcement about delay in 20 minutes.

@BReid27 @easyJet @belfastairport And the text from @easyjet last night said flight was at 14.40 today. App then said 15.40 and now updated to 16.45...ridiculous. Standing for hours yesterday and final call showing on screen.

Cancelled flight to Greece this evening for my 18 year old son and friends by @easyJet out of @belfastairport , said they had no pilot, then said a bird had hit the plane. No information on hotel to stay in, sat in airport all day. Absolute Shambles.

@IrishRail Would have been nice to tell the people on the train that before departure.

17:30 Heuston - Galway will call additionally at Hazelhatch and Kildare this evening. -CL

@British_Airways trying to check in tomorrow for flight to LHR but can't on app or browser. Says I need covid docs which isn't correct. Can you help please? Thanks

@askpermanenttsb Thank you that worked! Appreciate the fast response.

@ddelasa Hi Dearbhla, thanks for your message. There are no issues with the app at present, have you tried to uninstall and reinstall it to your device to reboot it and see if that resolves the error? Thanks, MD.

@askpermanenttsb is there an issue with the app at the moment? Can't login keeps saying try again later. Thanks

@AerLingus Thank you. Appreciate that.

@ddelasa Hi Dearbhla, the voucher has been ordered and will be issued and sent to you in the coming week. Apologies for the hold-up.

@AerLingus is there any chance of getting a resolution on my issue. I am constantly repeating myself when following up on chat. Seriously lacking in customer service on this one!!

@AndrewMageePsy Sorry to hear that Andrew. Sometimes you have to roll with it and let your feelings be. Much love.

@AerLingus Would you like me to post the screenshot that indicate otherwise?!

@ddelasa Hi Dearbhla, we can see you haven't replied to our message at 15.46.

@AerLingus could I please have some interaction with a human and not a chat bot. I'm going around in circles trying to get a voucher or refund at this stage I don't care which!

@VodafoneIreland tv set box not working. Power light keeps flashing have tried resetting and left for hours but no joy.

@AerLingus Can someone please reply to direct message? Thanks

@ddelasa Thanks, Dearbhla, can you send us your case reference number?

@AerLingus appreciate you have a lot to deal with right now but wondering if I will ever get my money back for cancelled flights in July 2020?!!!

@AerLingus Sent a private message.

@ddelasa Hi Dearbhla, can you send us your case reference number and confirm that your flight was cancelled?

@VodafoneIreland major issues with TV this afternoon/evening. Have troubleshooted but signal is horrific not actually watchable..

@IrishRail An information broadcast would be useful. Currently sitting on a train in Newbridge and no announcements on train or platform. App and website not updated. Trains just disappear.

Update: 07:35 Newbridge - Heuston will not operate from Newbridge. This service will operate: 07:53 Hazelhatch - Heuston this morning. -CL