Dean Schaffer

.@rxoinc officially the worst customer service experience I've had all year. Mattress was supposed to be delivered today and never came. Called customer service 4 times, and every answer turned out to be wrong. Now I don't have a mattress. Atrocious

Great piece from @IBardenstein - just two regular men checking out the Proud Boys trial slate.com/human-interest…

"Prime your child for a career in data analytics with number blocks, measuring cups, and graphs depicting their impact on your sleep quality and relationship satisfaction." My new humor piece (with @EugeniaViti) for new parents is live in The New Yorker.

God and the internet have quite a bit in common in my latest piece for @SlackjawHumor: medium.com/slackjaw/quiz-…

Excited to share my first essay in @Slate about the unusual way my partner and I determined our baby's last name. Many thanks to @rebeccaonion for the opportunity and her keen editorial guidance!

It's not that I love skinny jeans - I just want jeans that look regular on my skinny legs

@Slate Fresh take on something so pervasive in our culture. Love it!

We decided hybrid last names were like dogs—we’d rather admire other people’s than have one ourselves. slate.trib.al/TfrG55X

@PortolaFestival @SFFDPIO @EDMIdentity @SFGate The entrances and exits to the warehouse stage were super dangerous and poorly planned. What happened?! #portola #portolafestival

The 30 Birds Foundation is protecting the future of a group of Afghan schoolgirls who have been evacuated from Taliban-controlled Afghanistan. If you are able to help them reach their goal, you can do so here: 30birdsfoundation.org/donate

More than 9 in 10 student loan borrowers aren’t ready for payments to resume on May 1, @POTUS. I’m counting on you to follow through on your campaign promise and #CancelStudentDebt. cc: @WHCOS

THREAD. A new scandal is brewing at the New York Times. I try my best below to document the paper's corporate and police union copaganda, and to share actual evidence and research that the NYT ignores. The stakes are huge.

@SouthwestAir Sorry for the delay - thanks, will do!

@deans55 Wow, Dean! We're so happy to hear you two lovebirds will be tying the knot after all this time, especially since you and your fiancé met onboard a Southwest flight! Would you mind following-up with us in a DM, so we can discuss this in more detail with you? -Brenna twitter.com/messages/compo…

@SouthwestAir Seven years ago, I sat next to someone on a Southwest flight to Oakland. Now that someone is my fiance! We'd love to involve Southwest in the wedding somehow. Customer support told me via email to check out your online store, but I think we can do better. Thoughts?

Ok I get why this is going viral Thanks @MZamkow Wordle 211 2/6 🟩⬛🟨🟨⬛ 🟩🟩🟩🟩🟩 #wordle #Wordle211 #beginnersluck

@BlackPumasMusic @AaronFrazer_ @sfmasonic @youtubetheater @HOBLasVegas can't wait to see you tomorrow at the masonic! what time are you going on?

THIS WEEK: Our West Coast run continues with @AaronFrazer_ - tix available here: 10atoms.com/BPTour 12/15 San Francisco @sfmasonic 12/16 San Francisco @sfmasonic (SOLD OUT) 12/17 Los Angeles @youtubetheater 12/18 Las Vegas @HOBLasVegas (Low Ticket Warning!) 📸Jody Domingue

@AirbnbHelp Apparently my case has already been closed. Legitimately an insulting experience. I'll be cancelling the Airbnb I have booked for later this year and staying in a hotel or @vrbo instead

@AirbnbHelp Sent

My @Airbnb last weekend didn't have all the beds it said it would, it was missing bedsheets, and the bathroom was dirty. @AirbnbHelp gave 50% off my first night. Most issues were resolved the second day but still....seriously? @airbnbhell

@Airbnb @AirbnbHelp @AirbnbHell With fees, the amount we got back was less than 10% of the overall cost. I've used Airbnb for years and countless trips (several dozen at least). I guess they don't really care about their customers