David Punter

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David Punter

David Punter

@dpnaspringer

Global Automotive technologist, founder iSalvage, Amber Heights Consulting, OmegaMotive & Current President @IAEA_ORG -thoughts are all my own

midlands UK Katılım Ekim 2010
489 Takip Edilen413 Takipçiler
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David Punter
David Punter@dpnaspringer·
@bookingcom - sent a message to chat last week, advised to contact hotel directly over cancellation, then Hotel directed me back to you. Your chat bot says someone will get back in 24 hours-is that over five days of waiting #bookingcom avoid this bad service use @hotelsdotcomuk
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David Punter
David Punter@dpnaspringer·
Yeah I did and the scammers wanted me to download an app to transfer money
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David Punter
David Punter@dpnaspringer·
@DPD_UKHelplin what shocking service - parcel paid next day and I can see on your service it’s not been collected from the locker ? Business critical and over a week late - and no response on email and can’t get through on phones - ! ? #dpd
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David Punter
David Punter@dpnaspringer·
@online_chathub1 I will do, - your issue is coating me business “Please accept my apologies for any frustration caused to yourselves and your customer.  I can see that the parcel has not been collected since it was dropped off on 26 February 2026” #DPD #Badservice
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customer chathub
customer chathub@online_chathub1·
We're very sorry for the inconveniences caused by our services, kindly follow back and share your reachable WhatApp number for easier communication and assistance thank you.
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David Punter
David Punter@dpnaspringer·
@EMASNHSTrust thank you so much for the two wonderful technicians from Worksop who took my father to Derby Royal today - you are really amazing ❤️
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David Punter
David Punter@dpnaspringer·
my advise if you are unlucky enough to fly into this place, then don't buy anything... as they are so slow in dealing with problems, but that tells you a lot? #Problem #airport #customerservice #EastMidlandsAirport
David Punter@dpnaspringer

Great to see that @EMA_Airport are on the ball (all be it 20 days late) If you do find my bottle I paid for in good faith, then please let me know how you plan to get it to me or to reimburse me, and please check it is still in date. #poorservice #birminghamairport(much better)

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David Punter
David Punter@dpnaspringer·
Great to see that @EMA_Airport are on the ball (all be it 20 days late) If you do find my bottle I paid for in good faith, then please let me know how you plan to get it to me or to reimburse me, and please check it is still in date. #poorservice #birminghamairport(much better)
David Punter tweet media
East Midlands Airport@EMA_Airport

Oh no—not what we want to see at all! Sorry about that. Could you please report this via our feedback form so our team can look into it and follow up? Here’s the link: bit.ly/EMAFeedbackForm. Thanks for flagging it—and we hope your next vending experience is far less temperamental!

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David Punter
David Punter@dpnaspringer·
Well had to cancel Sky broadband @SkyHelpTeam as no response over call recording, your call centre in South Africa are playing wheel of fortune with pricing and you have no value for consumer duty - #broadband #sky #badservice
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David Punter
David Punter@dpnaspringer·
@SkyHelpTeam So if an elderly gentleman calls after you text him to stay and your handlers offers for his son to call back and hold the deal and they get very unhelpful staff waiting for an hour not to fulfill on the offer, with no call being logged and having to wait 82 hours to review
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David Punter
David Punter@dpnaspringer·
@SkyHelpTeam what an utter waste of time where my father gets a text following him wanting to cancel broadband, to be offered a deal, and then for me to call to confirm and then told there is no record, then the second call handler says "Jesus Christ".... #broadband #badservice
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David Punter
David Punter@dpnaspringer·
@SkyHelpTeam Where are you with Consumer Duty? Is that something you are exempt from?
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David Punter
David Punter@dpnaspringer·
@SkyHelpTeam I understand this, but this was on the same day? Then to he laughed at ? Also I asked why a new customer could get £27.50 for a better deal and you were asking for nearer £50 for half the speed - notwithstanding this is a vulnerable person, where does Consumer duty fit in?
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Sky Help Team
Sky Help Team@SkyHelpTeam·
@dpnaspringer Hello David. I'm sorry to read this, our offers do change all the time so it's not guaranteed that you will be offered the same deal if you call back. If you would like to discuss the account again, then send me a PM so I can get you to the right team. ^JH twitter.com/messages/compo…
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David Punter
David Punter@dpnaspringer·
Please listen to the call recording which nearly lasted an hour, what a way to deal with a vulnerable customer... the handlers were rude and dismissive of any common sense or apathy
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David Punter
David Punter@dpnaspringer·
complaint 4044332031
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Keşfet

@DPD_UKHelplin @online_chathub1 @EMASNHSTrust @EMA_Airport @SkyHelpTeam @elonmusk @BarackObama @taylorswift13