eBay UK

Pre-loved fashion meets pre-loved couples once more, who's ready for Love Island All Stars Series 2?! 🏝️🔥 #LoveIsland #PreLoved #eBay #Fashion

@3dtodoor Thanks for reaching out. For customer support, please visit spkl.io/6012A7BRC and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK in the process of starting a company made my eBay account and instantly got closed with mc999 any way to resolve this I’ve never had an account with eBay to my knowledge and can’t seem to resolve this from a google

@LadyNajaGirl @LadyNajaGirl Hey there, sorry to hear you were having issues; were you able to get it shipped?

@eBay_UK hello, it’s not letting me select a postage label to send my item. I receive this message. How can we resolve this? I need to send the item today.

@CookieXUK Thanks for reaching out. For customer support, please visit spkl.io/6014AAhCO and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK it was actually a £50 voucher. How can I get this back please?

@eBay_UK hi, I was given a £25 voucher after selling an item but it expired after a week! How do I get it back please?

@Legitsarcasm @Legitsarcasm Thanks for reaching out. For customer support, please visit spkl.io/6013AAh7P and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK trying to post q complaint for an item number and it says it needs to be 12 digits. So I put in the 12 digit code and it won't work. Give me a refund! Or at least let me raise a ticket!

@RuariJM Hi there, thanks for reaching out. If you follow this link spkl.io/6014AA7hC you will be able to request a call back from our team to assist further. Thank you

Hi, @eBay_UK . I need to change the phone number on my account because I no longer have the old one. I have been trying to get in contact with customer services in order to do so (as the ID you asked for was rejected) but, guess what? You require that I enter a verification number sent - guess where? To my old number! How about you DM me with a contact route that will actually work?

@_paul1978 Hello there! Thanks for reaching out. For customer support, please visit spkl.io/6015AAAwZ and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK Hi, I want to buy a garden tool but it’s classed as a “bladed item”. EBay won’t let me buy it until I verify my age and says I can only verify using a credit card. I don’t have a credit card. There are no other age verification options. What can I do?

@stevepaname7 I'm sorry for the frustration caused, but we cannot escalate this from here. It's best to request a call back again from our UK team through this link spkl.io/6018AA4em for further assistance. Thank you

@eBay_UK Hello. That is exactly what I have been doing for two whole months now. No one has helped me despite numerous calls and promises. I am desperate to have this situation resolved and am incredibly frustrated to be stuck in this loop. Please escalate this situation further.

@ebay_uk I’ve been trying for 2 months to verify my account to start selling but keep getting a vague error message with no explanation. I’ve spoken to support 4 times and was promised follow-ups that never came. Can someone actually review my account and fix this please?

@IdcYo21140h Thanks for reaching out. For customer support, please visit spkl.io/6018AAFNC and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay @eBay_UK @eBayNewsroom i need help

@Two7Five Thanks for reaching out. For customer support, please visit spkl.io/6018AAFPe and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK You’ve charged me an insertion fee and a buy it now fee - But when I listed the item it clearly stated ‘List for Free’ now. Charged £14.99 for a BIN fee that disappeared the instant someone placed a bid! FB Marketplace seemingly like a better prospect! #Scamsters

@frankensteirer @frankensteirer Thanks for reaching out. For customer support, please visit spkl.io/6017AA0cX and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK I wish you would fix your search system! This costs loss of sales you know! Change best match to any of the others options and it automatically goes to no exact matches! From several hundred or thousands of listing sometimes to nothing not a single result!

Pre-loved fashion meets pre-loved couples once more, who's ready for Love Island All Stars Series 2?! 🏝️🔥 #LoveIsland #PreLoved #eBay #Fashion

@Flystr88t @Flystr88t Thanks for reaching out. For customer support, please visit :point_right: spkl.io/6017AA0eD and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK I bought a fake item from one of your sellers. He threatened to come to the delivery address. Your own team suspended him & promised me a £130 refund 4 times. Still nothing since February. I have screenshots of the threats & a call recording. Who can actually help me?

@ThatRevenantGuy Thanks for reaching out. For customer support, please visit :point_right: spkl.io/6013AA0nP and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@AutoInfatuation @eBay_UK I once put up some of my ex-wife's Jewelry. Someone bought some earrings, then claimed that they had to pay the postage when the item arrived, despite the fact that you need to pay full postage before you post ANYTHING unless it requires customs charges at the other end.

I’ve had my @eBay_UK account since 2012, 100% positive feedback. Always an honest buyer and seller for all sorts of things over the years. Put a PC component up for sale the other day and a guy offers me my minimum within 3hrs, I agree to sell it and post it the same day as he seemed desperate. I was crystal clear in my description that it was missing one of the original USB-C to USB-A cables as I lost it when I moved house and that a normal cable does the exact same job. Guy messages me demanding I either partially refund him for the ‘Missing’ cable or ‘I can have it back’ once delivered. I suggest he takes it up with eBay as he clearly didn’t read the advert. As you can see below he’s playing the buyer protection system and trying to extort money from me basically. He then puts in a return request for a reason that is completely null and void. I ring eBay and they suggest I accept the return request despite me not being in the wrong, I tell them I will not pander to people like that who are playing the system and would sooner not use their platform anymore. Now my account is under review and all payouts have been put on hold for at least 5 working days 😡 So fuck you @eBay_UK and your ridiculous system that always sides with the buyer regardless of what they say or how blatantly they abuse the system.

@Allan648901323 Thanks for reaching out. For customer support, please visit :point_right: spkl.io/6014AA0MY and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@AutoInfatuation @eBay_UK I don’t sell on eBay often at all. I was going to sell a generator on eBay recently, until I saw that I couldn’t ask for cash on collection. Ebay handles the transaction and charges the buyer for buyer protection. Took the listing down immediately. Never selling on eBay again

@Kes1977 Thanks for reaching out. For customer support, please visit :point_right: spkl.io/6012AA0zw and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@AutoInfatuation @eBay_UK I used to use eBay regularly and then got clearly scammed buy a buyer, even though I had evidence, they sided with them. Never logged into it ever again.

@ThatNeilMartin @ThatNeilMartin Thanks for reaching out. For customer support, please visit :point_right: spkl.io/6014AALhM and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

I see @eBay_UK , after a 100 years, still can't tell the difference between Seal, the artist, and sealed, the condition. One of the most frustratingly stupid websites on the world wide wait.

@MexicantEl For customer support, please visit spkl.io/6019AALA3 and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK can I get a response? It’s been almost a month since I made the sale and the status is still pending. What is going on? Your agents online can’t seem to help, this is ridiculous

@eBay_UK I made a sale on the 3rd of April and I am yet to receive the funds for the sale. Every time I contact you on the app I am told the issue has been escalated to team but I don’t get an answer and it’s been weeks. I have spoken to 6 different agents and still nothing

@vpharm @vpharm Thanks for reaching out. For customer support, please visit spkl.io/6019AAL2L and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK cant make offers on any item no matter who the seller is! this is what I get when entering an offer on ebay!

@emidude Hello there! Thanks for reaching out. For customer support, please visit spkl.io/6015AAL0L and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.

@eBay_UK Why does my tracking email so a different delivery address to the one I selected and the one it shows online?👀

@btc8500 @eBay @btc8500 HI Jason! If a buyer uses this code, eBay covers the shipping cost for the order.

@eBay @eBay_UK I’m selling something and we all know postage is not free in any way shape or form. So who’s paying for the postage if I have it listed as the buyer pays? Because you are not charging me for it