@niranjannn__ Namaste Sir,
We sincerely apologize for the inconvenience. As per verification, the amount has been settled as of now. Thank you for your patience.
@PankzzNirala Namaste Sir,
We apologize for the inconvenience caused!
Kindly contact our official merchant toll-free number 1810-500-0131 for further assistance.
Thank you.
Hey @eSewaNepal 👋
Tried creating a support ticket for my merchant account issue…
but When the support ticket system needs support itself 🤡
“Service is currently unavailable.”
Please fix.
@eSewaNepal very surprised to get a response along the line of “resolve it yourself” for an issue that happened through your platform. You guys failed to build a robust system and even worse failed to support your customer to the resolve.
New Sunday, Same Smooth Payment Convenience! 💚
Whether it’s daily coffee ☕, weekly groceries 🛒, monthly bills 💡, or yearly payments 📅, sort it all within just a few taps or a quick QR scan 📲 with eSewa.
@pun_arohan Namaste Sir,
We sincerely apologize for the inconvenience.
The login issue has been resolved. Please try again. If the issue persists, please send us a screenshot of the error and your eSewa ID to our inbox so we can assist you promptly.
Thank you.
@SajanNeupane12 Namaste Sir,
We have messaged you in this regard. Kindly check the message and provide us with the needed details so we can provide you with the needed assistance at the earliest.
Thank you!
@Eraafaquealam Namaste Sir,
We apologize for any inconvenience caused. We have sent you a message regarding this matter. Kindly check your inbox.
Thank you!
@One_Freelancer Namaste Sir/Ma'am,
We apologize for any inconvenience caused. We have sent you a message regarding this matter. Kindly check your inbox.
Thank you!
Hello @eSewaNepal
Is it mandatory??
Surprised to see MY LOCATION is asked to share to pay bills using QR.
Shared location and only allowed to pay.
Why?
@PrabinThapa07 Namaste Sir,
We request that you please submit a support ticket via the Support option in your eSewa mobile app. Once we receive your request, our team will duly respond upon verification.
Thank you!
@iAnamol Namaste Sir,
We kindly request that you submit a support ticket through the Support option in your eSewa mobile app. Once submitted, our team will review and respond after verification.
Thank you!
@ThakurKunwar04 Namaste Sir,
We request that you please submit a support ticket via the Support option in your eSewa mobile app. Once we receive your request, our team will duly respond upon verification.
Thank you!
@i_am_aln07 Namaste Sir,
We apologize for any inconvenience. Kindly submit a support ticket through the Support option in your eSewa mobile app. Once submitted, our representative will address your concern as soon as possible.
Thank you!
@_GaneshPandey Namaste Sir,
We kindly request that you raise a support ticket through the Support option available in your eSewa mobile app. Once submitted, our representative will reach out to you accordingly.
Thank you!