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@AvantiWestCoast I tried to buy tickets for tomorrow Euston- Coventry return. The money is pending from my account after approving through my bank app, but the website then crashed when I returned to your site and I have not received an email with the tickets. What should I do?

@AvantiWestCoast Why are you not updating any times either online or at Euston station? How exactly are we supposed to keep informed?

@AvantiWestCoast I’ve sent this

@em25713113 Hi Em, can you send a screenshot of your ticket via DM please and I'll take a look for you - Beth twitter.com/messages/compo…

@TLRailUK Hi Amy, is it possible to check this? If it is going to be cancelled we need to sort a taxi instead?

@em25713113 My apologies, I was looking at the wrong service there 😅 The service is currently expected to run as scheduled, although we'd always advise checking with journey planners closer to the time of travel. 😊 ^Amy

Good afternoon! It' Amy, ^HG and ^Will C here for the rest of the evening. Let us know if you have any queries- we're here to help. 😊 Live service updates can be found here 👇 thameslinkrailway.com/service-update…

@TLRailUK Hi, is there any chance this will be sorted by tomorrow or is it definitely cancelled?

@em25713113 Hi there, I can see that unfortunately, the 03:31 has been cancelled due to broken down train. Our apologies for any inconvenience caused. ^Amy

@AvantiWestCoast Hi Miles, I did this. I’ve now been sent two booking confirmations and now have both tickets showing in my account. Please advise further on this

@em25713113 Thanks for that. If you wanted to give the website another go, please do clear your cache, cookies and history. Failing that, you can give it another go via the app - Miles

@AvantiWestCoast I purchased a ticket this morning , the money has left my bank account but I have not been sent a confirmation email / ticket and it is not showing in my upcoming bookings. What should I do?

@AvantiWestCoast I booked through the website. So should I re book?

Hi Em, thanks for letting us know. As you haven't received a booking confirmation, this transaction will not have gone through. The funds will remain pending and will automatically pop back into your card/account. This typically can take between 5-10 days to return, but this will depend on your bank or card provider. In the meantime, can you let me know if you made this purchase via our website or app? - Miles

"This is sometimes said by people who have no understanding of health at all... and when they say it, it's usually because they want to make a political point." Prof. Chris Whitty responds to concerns that the NHS is prioritising Covid other serious health issues such as cancer.

Take this from an NHS psychiatrist You know what one of the worse things for mental health is? Poverty I call on the British Government to reverse the reduction of Universal Credit payments, a lifeline for the most vulnerable in society #WorldMentalHealthDay

We completely agree, if for a physical disorder a person with an illness = patient, then how can this be different if it’s a mental disorder Anything different is stigmatising and goes against parity of esteem #gapchat @Asifmbachlani @DrBillyBoland @subodhdave1

I need to make space on the blue shelf so I’m giving away 10 signed copies of my book, Inventing Ourselves. I’ll pick 10 names randomly from everyone who retweets this, and send them a book in the post.

Patients in the Psychiatric Intensive Care Units receiving care & treatment for mental & behavioural problems deserve the same amount of empathy & compassion as patients in Intensive Care Units receiving care & treatment for physical health problems

One cancelled @British_Airways flight plus one delayed @easyJet flight to the Isle of Man and I’m starting to think I’ll never get there..

@British_Airways I’ve had to go with a different airline and travel to a different airport because the re-arranged flight wasn’t until 19.10 tonight. Really disappointed with your staff

@elizmanning93 Hi Elizabeth. BA3282 has been cancelled now. Have you been rebooked? Leanne

@British_Airways hi, why is your 08.55 from London city to Isle of Man delayed by over 1.5 hours?

@flybe BE194 from Birmingham

@flybe hi, what time will you be picking up passengers from the Arden hotel to get to bham airport for the IOM flight please?