Gary Urquhart

@TLRailUK We’ve just been told that it is due to unscheduled engineering works?

@garyu69 Hi there, there has been an operational incident and some delays are expected in the area I am sorry to say. As soon as possible, you will be moving. ^Kieran

Sat at Finsbury Park for 10 minutes on the Horsham to Peterborough train. @TLRailUK can you share what is happening? There has been no communication

@TLRailUK @addingtonsquare @NetworkRailEC @nationalrailenq @LNER @LumoTravel @GC_Rail 🍿

@addingtonsquare @NetworkRailEC @nationalrailenq @LNER @LumoTravel @GC_Rail Hi Monica, were you not able to follow the advice provided by my colleague 5 hours ago? ^Liv

⛔️DO NOT TRAVEL⛔️ 🔧The fire service are tackling flames in our signal cables near Stevenage🔥 👷‍♂️Our teams are on standby to start repairs as soon as it is safe🔧 ⏲️We regret that major delays to trains are expected for the rest of today Please check @nationalrailenq

@StPancrasInt since @TfL were victim to a cyber attack, “_ST PANCRAS FREE” WiFi has not been available on platforms A & B

@TLRailUK Sent these details.

@garyu69 Please could you send us a DM below, confirming your full name, email address and key smartcard number so we can see if our Key Team are able to take a closer look into this? 👇 ^Kirsty twitter.com/messages/compo…

@TLRailUK My recently purchased season ticket is not loading on to my Keycard. Tried using the Thamelink app, the RailUK app and tapping at the station. The status on my account shows "Sending to station"

@TLRailUK I was unable to visit a ticket office this morning.

@garyu69 Hi Gary. Have you been able to visit a ticket office? Staff there should be able to scan the card, then check for updates on the system, which usually pushes through any pending tickets and makes them ready for use. ^Andy

It doesn’t seem like any services have come on. Additionally people who have accessibility needs are left stuck at the station with no resolution.

@TLRailUK it’s been confirmed lines are open again. How do we travel from London St Pancras to Biggleswade as all train are showing cancelled.

Why are all trains cancelling their stops at Biggleswade @TLRailUK southbound to London

👋 @TLRailUK my monthly season ticket is showing ready to collect status. I’ve tapped in at the collection station but it’s not applying. This is then causing issues with tapping at gates not working. It also will not load through the app.

@TLRailUK Thanks, but that is not the schedule.

@garyu69 My apologies there - that service will be arriving into Peterborough at 01.06 looking at the schedule. ^Kieran

⚠ Due to a fault with the signalling system between Welwyn Garden City and Stevenage, trains in the area in both directions are being disrupted. ℹ️ More information to follow below ...

@TLRailUK If you need an updated time

@garyu69 Hello, this train arrived into Peterborough at 00.07 ^Kieran

@TLRailUK It didn’t. As I am currently on this train and we’ve just left Hitchin.

@TLRailUK Thanks for the link. Any update on this train?

@garyu69 Hi Gary, I have posted the link to the live map in this thread however you can access it here: gtrlivemap.fabdigital.uk/#/tl/mapview ^Kieran

@TLRailUK Thanks. But that key doesn’t match up with the actual situation. If there is a live map then linking it would be better than an image.

@garyu69 Hi Gary, the key can be found attached here for you or viewed on our link on the live map. ^Jo

@TLRailUK What is the colour key?

👀🗺️ Below you can see the affected area from our Live Map. If you are travelling in the below area. Please allow an extra 45-60 minutes to complete your journey tonight 👇 ℹ️ 🚧 This is due to signalling issues in the Welwyn Garden City/Stevenage Area. See above for more.

@TLRailUK Thanks Kieran. But it’s not the afternoon anymore. And are t signalling issues over? x.com/tlrailuk/statu…

@garyu69 Hi Gary, that train is unfortunately delayed due to signalling issues in the area. We apologise for the delays you are experiencing in your journey this afternoon ^Kieran

👋 @TLRailUK can you update what is happening with this train? The driver also cannot be heard