HERSHEY'S

@TheDangerAC Hi, AC. We are sorry to see this. This is a licensed product that is not manufactured or sold by The Hershey Company. Please contact The Magnum Ice Cream Company so they can help: magnumicecream.com/us/en/home.html

@Hersheys @reeses @MagnumIceCream who's responsibility is this. Bits of broken popsicle stick through out my new Reese ice cream bar.

@LKeishaGriffith We are sorry to see this. Send us a DM with the UPC & manufacturing codes so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11479967. If you prefer, you can message us on Facebook or Instagram with your reference number.

Absolutely 🤮🤢 found this inside @Hersheys 🍫. I 📞 they never ask if anyone consumed, if everyone is ok- nothing! Clear break in QA process, but worse in customer service.

@bomba_chica We are sorry to see this. Send us a DM with the UPC so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11478330. If you prefer, you can message us on Facebook or Instagram with your reference #.

@Hersheys Can I get your attention on this? Yuck.

Now we’ve got your attention 😋 Try new HERSHEY’S Cream Cheese Flavored Chips in your next recipe. This classic flavor, available in stores now, is sure to delight your family and friends. hersheyland.com/products/hersh…

@glfifty8 Thanks, George! We'd appreciate it as well if you could send us a private message. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11475895. If you prefer, you can message us on Facebook or Instagram with your reference number.

@Hersheys Hi. I purchase a bag of Kisses each week. Various sizes. This time, each Kiss I unwrap from the foil is off colored. I expect more from my purchase of your great company’s product . This consistent customer isn’t happy. Kisses are not inexpensive.

@JeffyLikePizza We are sorry to see this. Send us a DM with the UPC & manufacturing code so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11474842. If you prefer, you can message us on Facebook or Instagram with your reference #.

Ummm, hey @Hersheys, bought this and it had two already opened in the bag! Maybe check your automation? Two are now a waste because I’m for sure not eating those.

@davebisson We are sorry to see this, Dave. Send us a DM with the UPC & manufacturing code so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11468096. If you prefer, you can message us on Facebook or Instagram with your reference #.

@Hersheys I’d like to present this titanic monstrosity that came in my Robin Eggs bag! A delicious abomination if ever I’ve seen one.

Lamentamos o ocorrido. Envie-nos uma mensagem direta com o código UPC e o código do fabricante para que possamos ajudar. Se não conseguir nos enviar uma mensagem direta, ligue para 1-800-468-1714 e informe o número de referência 11468047. Se preferir, você também pode nos enviar uma mensagem pelo Facebook ou Instagram com o seu número de referência.

a maior tristeza da vida é quando você vai comer seu chocolate favorito e ele vem esbranquiçado todo esquisito 💔💔💔

@TeamUSA @USFigureSkating on her own terms 👏🤎

A COMEBACK FOR THE AGES. 🥇🇺🇸 Alysa Liu wins Olympic gold, becoming the first U.S. women’s figure skating champion since 2002. #WinterOlympics

@TheAthletic @USFigureSkating LET'S GO ALYSA

SHE’S SO GOLDEN 🥇 Alysa Liu wins GOLD and becomes the first U.S. woman to medal in figure skating since 2002. @USFigureSkating | #WinterOlympics

@Maharaja24022k Thank you for contacting The Hershey Company. Please send us your email address and contact number at consumercare@hersheys.com so we can reach out to you directly.

@ZeptoNow @Hersheys Ordered a Hershey's Whole Almonds on Zepto on 18 Feb'26. Received the product with a Packing date of 24 Dec'25 and 'Use by' date of 12 Feb'26.

@Foxywolf_baby We are sorry to see this. Send us a DM with the UPC & manufacturing code so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11461837. If you prefer, you can message us on Facebook or Instagram with your reference #.

@Hersheys When you go to take off the paper to eat your peanut butter cup. And find 17 paper cups.

Hi! The UPC is the barcode number on the back of the package, and the manufacturer's code is a series of numbers and letters located above the expiration date of the product. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11460238. If you prefer, you can message us on Facebook or Instagram with your reference number.

@Hersheys I can’t dm you where would I find those numbers

@Hersheys this is a CRAZY thing to see when you open a brand new bag of chocolate….

Lamentamos muito o ocorrido! Por favor, envie-nos o código UPC e o código de fabricação por mensagem direta. Caso não consiga nos enviar por mensagem direta, entre em contato conosco pelo telefone 1-800-468-1714 e informe o número de referência 11459937, ou envie uma mensagem pelo Facebook ou Instagram com o mesmo número de referência.

e a hershey’s que adiantou a páscoa e tá fazendo chocolate com brinde especial de larva

@jasonbskates thanks for sharing your happiest moments with us, Jason 🤎🍫

Some @Hersheys happiness in the mountains at the Olympic Winter Games Milano-Cortina 2026 cheering on #teamusa! #happiness 🤎

@NBCOlympics congrats Jordan 👏👏

Jordan Stolz with a 33.77 OLYMPIC RECORD 500m! 🇺🇸

@TeamUSA let’s GO Jordan 👏👏

THE FASTEST MAN ON ICE. 🧊 Jordan Stolz sets an Olympic record with a 33.77 in the 500m. #WinterOlympics

@frootie58 We are sorry to see this. Send us a DM with the store name and location so we can help. If you can't DM us, give us a call at 1-800-468-1714 and provide the reference number 11458680. If you prefer, you can message us on Facebook or Instagram with your reference number.

@Hersheys I opened up my small $7.99 bag of chocolate chips (Canada) and got THIS. Um.....ew. $7.99 is a whole wack of money.