Jan Taprogge

@DKB_de Danke @DKB_de, die Dame am Postschalter war auch sehr unsicher. Ich hoffe Mal dass das geklappt hat. Kriegen wir eine Benachrichtigung wenn das Postident erfolgreich abgeschlossen ist? Die Konten sind schon lange offen, war nur ein nachträgliches PostIdent.

@jan2086 Hallo Jan, bis zum 8. Geburtstag nur mit Original-Geburtsurkunde. Postident geht leider (in den meisten Fällen) nicht für Kinder unter 8. Viele Grüße, Karl vom Social Media Team

@DKB_de könnt ihr bestätigen dass PostIdent auch für unsere Tochter und Sohn, die 1 und 4 Jahre alt sind, notwendig sind? Kann Postident auch bei Minderjährigen ohne Unterschrift durchgeführt werden?

@DKB_de Okay @DKB_de und warum kriegen wir dann PostIdent Coupons zugeschickt? Wir waren gerade bei der Post und die haben PostIdent gemacht... Ich schreibe eurem Support Mal ob das okay ist.

@DKB_de Wie soll man denn als Auslandsdeutscher plötzlich per PostIdent die Identität für unsere Kinder mit ihren schon bestehenden U18 Konten nachweisen? Wir sind bis nächstes Jahr nicht in Deutschland, der Brief gibt aber keine Möglichkeit außer PostIdent bis zum 30. September

@WyzeCam what a poor customer service... I got charged twice and your support team is absolutely refusing to help me, just generic answers how I can cancel my subscriptions... Is that how you treat a customer who has been with you since multiple years?

@DKB_de Wir warten jetzt seit mehr als einem Monat auf die Bearbeitung des U18 Girokonto Antrags für unsere Tochter. Ist das normal? Keine Antwort auf Nachrichten die wir per Kontaktformular geschickt haben... Nennt ihr das guten Kundenservice?

@thetrainline could you help me with a seat reservation as we were assigned backwards facing seats and my child gets easily travel sick... So forward facing would be much better!

@merseyrail have you got any planned engineering work on Sunday 1st October from Southport to Liverpool? Trainline keeps saying there might be rail replacement service but to check back later. Can't see anything on your website.

Pretherapy imaging and dosimetry offer personalized treatment planning for #ThyroidCancer patients, according to new research published in @JournalofNucMed ow.ly/PO1K50OUMiC #NuclearMedicine #Theranostics #JNuclMed

@HelpAtGeorge Dm'd you earlier regarding an order, could you give me an update?

@Wiggle_Sport paid £5.99 for next day delivery, then was told 2 of the 3 items are no longer available, and now you refuse to refund me the next day delivery fees. Last time I will shopping with you...

@GNRailUK Is the 9:42 Kings Cross to Kings Lynn running on Saturday 29th April? All other trains on that day seem to have rail replacement... But this one hasn't... Weird?!

Outreach event at @Canada_Blanch Spanish School in London. Great to talk about physics and engineering in healthcare and the STP. @ipemnews @NSHCS

@askryanair @Spuddysquad Is this currently an issue? I bought one yesterday and still haven't received anything but money taken from my account. No reply from customer support either.

@AldiUK Nativity Wooden Toy Set arrived with only two wise men. Complained to your "customer service", only solution is for me to wait for a courier to pick up the parcel for a return... I'm supposed to take off a day from work? How ridiculous is that? Not buying from you again.

@HSBC_UK any known issues with your banking app? I can't see my bank account and get an Error API_103

@santanderukhelp Which bank address should I use for a direct debit instruction for a 09-01-28 sort code? Thanks!

@O2 Thanks @O2, already signed up and started transfer of my phone number, so should be with you hopefully soon!

@jan2086 Hi Jan👋We'd be more than happy to have you onboard, send us a PM and we can talk further. twitter.com/messages/compo…

After @ThreeUK forced me to change my contract so I can't have free roaming and provided no explanation... I'm off to @O2 ... #O2RoamFreely

@ThreeUKSupport Thanks, what's the best way to contact you regarding this? I'm pretty sure I haven't made any changes to the contract since Feb 2021... But maybe you could check what is the reason for the EU roaming charges :)

@jan2086 Hi, Jan. That's a good question, all be it one you shouldn't need to ask if you haven't made changes to your account after 1st October 2021. Had you done any upgrades, then reversed it after that date? It's certainly something we'd like checked over for you -Mark

@ThreeUKSupport why am I being charged a £2 daily roaming charge if I haven't changed my contract since Feb 2021 (Current fixed term ended in Feb 2022 but I have not upgraded since as j wanted the free EU roaming)... Your terms and conditions are not very clear.