Wes-G.eth 🛡️

carsandbids.com/auctions/KVzl2… VIP access to @OfficialOLOA + a great cause. We teamed up with @carsandbids to create a one-of-a-kind experience supporting @theABTA for these years #racing4research for #braintumorawareness month in May. Thanks to all our sponsors @AMSOILINC @ebcbrakes @tirerack @Sprinklr

One month away from brain tumor awareness month supporting @theABTA 300 hp 6-speed manual AWD wagon The Volvo V70R is a rare mix of performance + practicality. This one? Running @OfficialOLOA Then auctioned No Reserve for @theABTA on @carsandbids Support the mission: give.abta.org/racing4research #racing4research sponsors- @AMSOILINC @ebcbrakes @Sprinklr @tirerack

If you haven't updated your iPhone to iOS 26, now's the time. A leaked exploit called DarkSword can target outdated devices to steal your contacts, messages, passwords - no special hacking skills required. Update your device. Stay sharp. More tips: coinbase.com/blog/consumer-…

7 weeks until Brain Tumor Awareness Month The Racing For Research Volvo V70R now carries the @theABTA logo + a donation QR code. 3,500+ miles. Multiple tracks. One mission during the 2026 One Lap of America Scan & support: give.abta.org/racing4research #RacingForResearch Thanks to our sponsors @Sprinklr @tirerack @ebcbrakes @carsandbids @AMSOILINC

Appreciated the chance to continue the conversation with cxcurrent.com on how support is evolving at @CoinbaseSupport. As AI handles more routine work, human support becomes even more important in the moments that require trust, judgment, and clarity. cxcurrent.com/news/coinbase-…

New sponsor announcement Huge thanks to Accuracy Automotive or helping prepare our Volvo V70R for the 2026 One Lap of America representing @theABTA Their team completed major reliability work to get the car ready for the 3,500+ mile endurance event. All part of our mission to raise $30K for brain cancer research! Support here: give.abta.org/racing4research Partners: @carsandbids @tirerack @AMSOILINC @ebcbrakes @Sprinklr #RacingForResearch

3rd Annual Racing for Research campaign supporting @theABTA is live! In May 2026, we’re competing in the @OfficialOLOA to raise $30,000 for @theABTA during Brain Tumor Awareness Month. The finale: 🔥 No Reserve charity auction on @CarsAndBids 💜 Proceeds going directly to the ABTA.org Proudly supported by: @tirerack @AMSOILINC @ebcbrakes @Sprinklr Join us at a race or donate here: give.abta.org/racing4research

1. Am I required to update my cost basis on Coinbase? • No, you are not. Coinbase is not reporting cost basis to the IRS this year and will only be required beginning next year to report cost basis to the IRS for crypto acquired or purchased on Coinbase. So there's no requirement from us or the IRS for you to complete this information on Coinbase. • However, as a taxpayer, you will need to accurately report cost basis when calculating your gains and losses in filing your taxes. If you do not report cost basis on your tax return, it may be treated as $0 by the IRS, which could result in overstated gains and a higher tax liability. • We are offering the option to include the missing cost basis for assets not acquired on Coinbase for your records and for you to upload this information into your tax software or whatever tools you or your tax preparer will use to prepare your tax return. Note: This cost basis update does not have to occur on the Coinbase platform. • If you choose to update missing cost basis for 2025 transactions: ◦ On Coinbase Taxes page, you can update your missing cost basis and regenerate your Gain/Loss report to help you with your tax filing. ◦ You can also work with your tax preparer directly or use third-party tools.

Our mission: deliver the most trusted, innovative, value-added support. With U.S. equities now on Coinbase, we leveled up for customers: ~500 specialists in SIE, ~40k hours of training, and SIE-trained specialists driving 12% higher CSAT on trading contacts. All backed by 24/7 phone and chat.

Something this WSJ piece omits is that what @brian_armstrong is arguing for is not obviously in Coinbase's interest: in a world where yield sharing is prohibited, USDC will at least in a first-order way be more directly profitable for Coinbase. As far as I can tell, Brian's position stems from his belief in the importance of a vibrant and competitive market that protects consumer liberty, and I think he deserves a lot of credit for that. wsj.com/finance/curren….

2026 marks the third year of a @CoinbaseSupport journey that began with audacious goals, some with baselines at zero, and conviction they would matter before the data caught up. Two years in, we’ve made excellent progress, but we’re not complacent. As we enter the final year of our three-year plan, here’s where we’re focused for customers: 1. Deepen customer satisfaction and trust : Reducing friction, increasing expertise, and showing up human-to-human in the moments that matter most. 2. Scale quality through smarter support: Introducing AI whenever it can resolve questions more efficiently, while reserving our team's expertise for moments where judgment, empathy, and deep knowledge are essential. 3. Increase value of support: We’re moving beyond issue resolution by investing in specialist education, for example, most recently training our support specialists on Security Industry Essentials (SIE), to educate customers as they begin using our new equity trading products. - Providing high-quality support in a fast-moving industry is a constant challenge. We don't always get it right, but we care deeply, learn quickly, and strive to improve every day. Grateful to work alongside @coinbase teams who are willing to start from zero, aim high, and build what lasts.

Our mission for @CoinbaseSupport simple but ambitious. Provide the most trusted and value added support for our customers. Here is the progress we’ve made in 2025… • >80%percent of phone and chat contacts are answered in less than one minute • Customer Satisfaction with support increased ~20% vs 2024 • Customer sentiment on social media is trending favorable to competitors • Trustpilot rating reached 4.0, highest among crypto exchanges • First and only crypto exchange with an A+ rating and BBB accredited In 2026 we will stay focused on enhancing trust in every interaction with sharper expertise, greater empathy, and easily accessible support. Thank you to our Coinbase customers for the trust and feedback!

It’s exciting to see the innovation on display at the recent @coinbase product showcase! On the @CoinbaseSupport team, our mission is to provide the most trusted and valued added support experiences. We are on the front lines, helping millions navigate their crypto and now traditional equities journey. 🤝 We're looking for people who are passionate about: 🗣️ Being a dedicated advocate for the customer. 💡 Solving complex problems with empathy and expertise. ❤️ Helping people confidently use crypto. Join the team that builds trust with every interaction. See our open roles in the comments below. youtube.com/watch?v=EUda-W…

Today, we launched several new products to usher in the future of finance on Coinbase. Read about the new updates here ↓ coinbase.com/blog/system-up…

@_SatoshiSecrets @coinbase Hi @_SatoshiSecrets please DM @CoinbaseSupport with a case ID so we can help. I absolutely don’t want you collateral liquidated.

Proud moment for @coinbase and our customers. Coinbase is now the first and only crypto exchange accredited by the Better Business Bureau. Why this matters: -BBB accreditation signals that a company meets high standards for responsiveness, transparency, and integrity. -A+ rating is one of the clearest indicators of a reliable, customer-focused business. How we got here: -This milestone reflects a multi-year effort by @CoinbaseSupport -Our team has resolved thousands of BBB cases -Raising our rating from an F to A+ and meeting the full criteria for accreditation. -We now outperform many of the most recognizable names in finance and crypto. Another example of where we are striving to provide the most trusted and valued added support experiences for our customers.

@asht194 @coinbase @CoinbaseSupport Please dm @CoinbaseSupport so we can look into this hold for you.

@jwesgriffith @coinbase @CoinbaseSupport I changed my payment method on my coinbase account and Immediately an account review was requested, after I completed the review, I was told to wait for 30 days, 30 days completed another account review was requested and now again I’m asked to wait 30 days again???

I’m excited to share a set of upgrades that make getting help at @coinbase simpler and faster than ever. We’ve made @CoinbaseSupport easier to access directly in the app, giving customers clear pathways to the help they want – whether that’s self-service, phone, chat, or an AI assistant. The choice is theirs. This is another step forward in our mission to provide the most trusted support for our customers. And we’re not stopping here. More improvements are already underway to make the experience even better.