Lisa Oakes

@LNRailway it's -3 degrees yet we have no heating on (in fact feels like air con) on the 6.41am from LBZ. It's absolutely freezing.

@TUIUK can I ask why you now have no flights or holidays to Hurghada in November, December or early January. And from Jan only with EJ flights. Thanks

@LDNLutonAirport any new when drop will be back near the airport rather than the mid Stay Car Park. Are there people to help with getting cases on and off shuttle buses. Thanks

@easyJet when are your flights for June next year going to be made available. Thank you

@AdmiralUK I have sent a message

@lisaoakes71 Hi Lisa, sorry to hear this! If you still need help, please send us a DM with your policy number, along with your date of birth and postcode and we'd be happy to look into that with you! - Jayne twitter.com/messages/compo…

@AdmiralUK why am I unable to make amendments to my policy online. Thanks

@HomeFitnessCode can you look into why I've only received part of my order. Just the mat delivered and no sign of walking pad. H46369-UK is the order no. Thanks

Just done so. Thank you

@lookfantastic I have today received a 7ml bottle of the Medik8 retinol eye serum and whilst sealed it is only just over half full. Is this correct. Thanks

@TUIUK you agreed I'm entitled to APD following having to cancel a holiday. You then send the email for my bank details to the wrong email address. I've been told I have to wait for it to approved again for it to be sent to the correct address. Still nothing 5 weeks later.

@ameliorateskin please could someone contact me about a missing order. Thank you

@currys just opened box and my Ninja 15 in 1 has a small dent in it.

@Tesco All sorted thank you. They came back with missing items in just over an hour later.

@lisaoakes71 Hi. Can you please DM us with your details and we will try our best to assist you. - Finlay

@Tesco half my mother's order missing. Hoping this gets resolved quickly. Waiting to hear.

@easyJet disappointed you not only don't tell me you've cancelled my flights but also my travel agent. Found out purely by chance. First time travelling with you (possibly the last)

@LNRailway how do I apply for a refund on part of my flexi ticket. I won't be using it all due to being signed off sick from work. Thanks

@LNRailway any idea why all trains from Leighton Buzzard are delayed. Thanks

@LNRailway Any ticket acceptance from other stations please

📢 Problems reported 🚧 Alterations to services between Milton Keynes Central and London Euston: Due to trespassers on the railway between Milton Keynes Central and London Euston the line is blocked. ℹ #west-coast" target="_blank" rel="nofollow noopener">lnr.uk/#west-coast

@sainsburys please can you come back to my DMs on this as I've currently been charged over £50 much. Thank you

@sainsburys Receipt for your Sainsbury’s order 652370196. Why has the 25% discount on wine not been deducted from my bill for today's delivery. Thank you.

@sainsburys DM sent

@lisaoakes71 Hi Lisa. I'm really sorry about the wine promotion. Using the DM link, could you please confirm your full billing address and email? I'll look into this. Brian twitter.com/messages/compo…