Lucy Earnshaw

My Seatfrog refer a friend code is here get £5 off your first winning bid! seatfrog.mention-me.com/m/ol/te0ic-luc…

Just reminiscing about this as we are stuck in the M1 at the M18 junction j32 and wondering if they’ll take us off the other way backwards then came to search about it this came up! Hope everyone involved is as ok as can be we are now on the move (forwards tho)

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@easyJet Thanks all sent thru now to you :)

Hi there, thank you for reaching out. I am sorry to read that your flight was cancelled. Please allow me to look into this for you. Please DM us with the booking reference, please include the booker's full name, and the email address listed on the booking. If you are not listed as the booker, kindly confirm your full name and whether you have the booker's permission to discuss this reservation? Once received, we can assist you further. - Thanks, Khonzy✈️

@easyJet hi I’m trying to sort out a refund for a rebooked flight due to cancellation- just want the money for the flight I had to pay extra as the system wouldn’t let me rebook a stopover flight (which was the only option) and there’s no way to claim can you help please?

@AXS_UK hi I sent a dm yesterday with an issue I have ahead of this Saturday just checking it’s been received please?

@British_Airways just wanted to say a HUGE thanks to the crew on flight 00032 that departed Hong Kong on Saturday 29th, they really helped make my flight a whole lot more comfortable and checked in on me throughout too - they were a credit to the company!

My outlook is still down on my iPhone iOS to blame maybe? Frustrating but least I know it’s not just me now

@lufthansa Thanks so so much! Appreciate it!

@lucy_earnshaw Hi Lucy, I am sorry to hear about your experience with our colleagues. I can't apologize enough. But regarding to your question, as long as you are holding a business class boarding pass you will be able to use the lounge. Hope that helps. /Lilly

@lufthansa hi I have a query regarding an upcoming flight I didn’t get a great response when I used your in app chat function (they were actually pretty rude!) can you help me on here please?

@lufthansa Thank you even if that’s for the second part of my journey? The previous person said I didn’t even get access which is false and not as advertised :) as you can see they are very rude when I queried tho so hoping they were just having a bad day

@lucy_earnshaw Hello Lucy, you have a business lounge access with your business class boarding pass. /Mira

@lufthansa I need some info regarding my flight. I upgraded to business from premium economy for the long haul part, want to know can I use the lounge in my first departure airport as it states I can use the lounge and can’t use it on the transfer airport as have a short time

@lucy_earnshaw Hi there, thank you for reaching out to us. I am sorry to hear about your experience. How may I assist you? /Lilly

@jet2tweets I’d never say no to Barcelona! 😂

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@marksandspencer Sorry I missed this. She did already call up as she doesn’t like to email/has no socials&they did nothing for her. Didn’t even care which is concerning as I’ve stated already.Your price online needs to reflect the price of the dresses tag. Ill take it to store instead to try help

@lucy_earnshaw Hi Lucy. We did reply to your tweet about this yesterday. Please can you ask your mum to contact u directly from her own social media with her order details? We'll be able to take a look at this for her. Emma

@marksandspencer hi I messaged yesterday about this dress …. No on has replied but my mum was charged £45 but the product is marked at £39.50 which is against trading standards legislation and when she called up no one cared, can you help pls?

@marksandspencer hi my mum had a dress delivered today she paid £45 online but the dress tag states £39.50. She raised it with a CS colleague on phone but they didn’t take it seriously. As this is against trading standards law no!? Also happened to someone else reading reviews..

Cloudier skies tonight will limit the chances of seeing the #northernlights, however Scotland offers the best chance of seeing the Aurora

@Celineroseeee @elliotconk Thought it was because family guy is on in the background whilst on here but seemingly not 😂

@elliotconk Did anybody else see Brian and Peter?

Class got cancelled with no warning email.... just a sign on the door....

This is outstanding. We have an actual serving MP admitting he gets his news from Andrew Tate, an alleged rapist and people trafficker sitting in a Romanian prison awaiting trial. What the actual fuck?