Emma MacDonald

@TNLUK @ChrisMilbank I can’t use mine anymore, I have a new card, can’t update my card details until my balance is zero and can’t withdraw my balance (all 20p of it) because my old card is invalid. Madness!

@ChrisMilbank We know changes can take a bit of getting used to, but we are continuing to listen to feedback as players get familiar with the changes. ^Nico

93% of Trust Pilot reviews for National Lottery @TNLUK are only 1 star. The website updates they did eveybody wants reversed, what used to be fun makes me angry now.

God I love being a @tsb customer 🙃

Dear @UKCelebrations Leo wants to know if you need a spokescat for next Christmas?

I’m sure the shelf-stackers at @asda drop kick these onto the shelves. Never had a single intact cracker yet!

Tried moving back to @O2 from Sky. Two solid days of trying to activate a rolling plan to no avail, now unreachable unless I’m at home on WiFi, hardly ideal. Can anyone recommend another network provider as it seems @O2 don’t want my business?

@sterlingco_12 Am I reaching by thinking “you drive 85” in RTF ties in with these numbers?

“i’ll be 87; you’ll be 89” • Travis’s jersey number is 87, Taylor’s fifth album is 1989 (both of them were born in 1989)

the invisible string between taylor and travis, a thread🧵:

Quick question: what is the point of the @asda rewards app now? No missions, no milestones which was what made it different. No “Clubcard prices”. I scan it every time I shop and, honestly, I and my 74p balance have no idea why at this point 🫠

Simple?! Well that’s a bloody laugh! Just trekked to my nearest set of these because the local @PostOffice is having another day off. 15 parcels to send, machine wouldn’t accept any of the barcodes either scanned or manually entered. Cheers @RoyalMail

Classic @vintedUK

Why can’t companies just pack stuff properly? Thanks @BootsUK half a bottle of shower gel wasted along with an hour cleaning it off everything else in the box!!

@FedExHelp No point, it’s now on its way back to the sender who is equally appalled at the service. By the time it gets back it will have covered approx 1600 miles meanwhile I have customers cancelling orders for items inside it. Thanks very much.

@macd_ee Good afternoon, this is Joe. Thanks for reaching out. I'll be happy to take a look at your shipment for you. Please DM your name, delivery address, tracking number, phone number and email address.

I don’t want to see anything about reducing the carbon footprint of my deliveries when @FedEx have traipsed my parcel an additional 700 miles rather than just deliver the damn thing. I could have walked to pick it up in Liverpool & back in less time than they’ve taken to deliver.

FIVE GREAT BRITISH POUNDS FOR MEATBALLS? Jesus @coopuk at least Robin Hood wore a mask…

Can anyone at @UPS_UK explain how a driver managed to make a second delivery attempt before a first? And also, how the heck do I amend delivery details/redirect to a neighbour? No card left & can’t find how to do it on UPS website.

Ordered roll-on deodorants from @superdrug they sent aerosols. Now I’m unable to return for a refund as they’ve sent me an Evri return label & aerosols are a “prohibited item” Oh & my nearest store is a 2hr round trip by bus as my old car can’t go in the LEZ where the store is 🤷🏻‍♀️

Why can’t companies just send the right products? Wrong items in my @superdrug order again so now I’ve got to faff about going to the post office to return, wait on a refund & then re-order & pay for postage as the replacement items are under the threshold for free delivery.

@coopuk must be the only loyalty card that penalises you for being *too* loyal! Got pulled up the other day for using my card too many times in one day 😂😂😂

Dear @Apple my emails were fine the way they were.

@PostOffice Surely the person running this PO branch has some responsibility with regards to maintaining opening hours? This is happening all the time. This is our only PO and also our only access to banking services in a town of 6000+ inc a largely elderly population. It’s not good enough.

@macd_ee Hi Emma, I'm really sorry to hear this. Complaints can be made via our website or here via our social feeds. - Tom

Kirriemuir PO closed AGAIN but apparently open?! Can @PostOffice please provide an email address or phone number that I can pass onto my (justifiably) irate customers whose @RoyalMail items are going to arrive late as I now have to travel to another town to send?