Mark Iafrate

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Mark Iafrate

Mark Iafrate

@markiafrate

Startup founder and marketer building cool shit at @GammaApp 🚀 Formerly marketing @intercom. Techno-optimist, best skier on the mountain 🏂 🍻

San Francisco, CA Katılım Haziran 2009
136 Takip Edilen409 Takipçiler
Ben Lang
Ben Lang@benln·
Underrated source for finding breakout startups to join:
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Mark Iafrate
Mark Iafrate@markiafrate·
@nikitabier would love a Grok powered search bar for when I need to a) find that one damn thing I KNOW I bookmarked months ago but can't and b) find relevant bookmarks for a more generic prompt when no one post is in mind just feel like there's untapped potential in the bookmarking function
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Mark Iafrate
Mark Iafrate@markiafrate·
Our biggest update ever at @GammaApp is now live! New ways to create, connect, and visualize your ideas in seconds. Gamma Imagine - A new way to create standalone, on-brand visuals like infographics and illustrations. AI-native templates - Remix your favorite presentations in seconds (and now with sexy new Smart Charts). New Connectors - Integrate Gamma to your AI workflows and favorite tools.
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Mark Iafrate
Mark Iafrate@markiafrate·
sometimes I get frustrated using Claude code and unfairly take it out on him only to realize it was my fault, and then I feel bad and need to apologize and feel ashamed of myself
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Mark Iafrate
Mark Iafrate@markiafrate·
Some of my best ideas die in AI chat windows because I don't have time to turn them into something shareable, but not anymore. @GammaApp is now a native connector in @claudeai so you can automatically turn conversations in Claude into polished, ready-to-share decks 🚀
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Mark Iafrate
Mark Iafrate@markiafrate·
~2 weeks into my new role at @GammaApp and my first onboarding in over 6 years. A few things I'd tell any B2B marketer stepping into a fast-moving company: Building strategy early comes down to connecting three things: business goals, ICP understanding, and current state. In high-uncertainty environments, doing this objectively, before you have all the answers, is a superpower. The current state piece is underrated. Most teams have a mix of things that work and things that persist on legacy logic ("we've always done it this way"). Nothing can be sacred. Three questions cut through the noise: 1) What works, and what would make it significantly better? 2) What can't be justified — fix it or drop it? 3) What's next, and what do we need to get there? Worth calling out: the unsexy infrastructure work. Attribution, behavioral tracking, tool integrations... They're easy to deprioritize because it doesn't ship a campaign, but are critical to long term success. What's telling is that gaps here aren't a company size or maturity thing. Early-stage and established companies alike can be behind. Without this foundation, your best ideas hit a ceiling. The real skill is finding a near-term path that unblocks you without a multi-month overhaul. Synthesizing all of this into something defensible is where it gets fun (and where I'm reminded how much I love this part of the job).
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Mark Iafrate
Mark Iafrate@markiafrate·
Waiting for Claude to finish something for me, and I unironically had the thought "how the hell did I do anything before AI?"
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Mark Iafrate
Mark Iafrate@markiafrate·
I’ve made 26 commits to my first fully functioning web app in 2026! Unimpressive to most, but as a non-engineer who’s never deployed working code, this is mind-boggling. I’m sure the code quality would make real engineers physically ill, but it runs. AI-powered coding is the most fun I’ve had being confused in years. Being able to take a product idea, dial it in, and turn it into functioning software has unlocked a completely new kind of creativity for me.
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Mark Iafrate
Mark Iafrate@markiafrate·
@minordissent @beffjezos The only recourse for people who can’t or don’t build things is to shit in people who do. Mix in when the builder believes in something strongly that goes against their political narrative. That’s it.
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Max
Max@minordissent·
what is people’s beef with @beffjezos ? Did he used to talk a lot of shit or something? Just seems to me like a guy thinking thoughts and building stuff to me.
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Mark Iafrate
Mark Iafrate@markiafrate·
@sporadica Is ripping a Zyn at 6 AM better or worse than that? Asking for a friend
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spor
spor@sporadica·
good morning world, time to begin my daily quest of consuming 360mg of caffeine by noon
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Mark Iafrate
Mark Iafrate@markiafrate·
@jamesperkins Marina is perfect. Marina green to the bridge at fort point past Chrissy field. I have 3-4 versions of that route for different lengths and it’s stunning.
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James Perkins
James Perkins@jamesperkins·
where do SF people run these days? I got 2 different weeks in SF coming up and I have a runs ranging from: 3-16 miles My hotel has treadmill(s) but i’d rather stab two forks in my eyes.
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Mark Iafrate
Mark Iafrate@markiafrate·
@beffjezos I feel like the latter crops up in my mind from time to time then I realize I’m a little burned out and remember I’d go fucking insane in a month if I didn’t have something I was working on
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Beff (e/acc)
Beff (e/acc)@beffjezos·
the two masculine urges inside of every technology brother: 1) build an ASI God machine, merge one's mind with it, ascend to overclocked techno-valhalla 2) log off, buy a compound in a remote location, start a farm and never touch a computer again, live peacefully until death
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Mark Iafrate
Mark Iafrate@markiafrate·
Packed with candid lessons learned for founders. Well with a read / listen.
Paul Adams@Padday

Over the past two years we've transformed @intercom from a Saas company to an AI company. It has been exhilarating and energising. It's also been exhausting, hard, scary, and at times brutal. But out the other end we've @Fin_ai , a deep and powerful product, the best AI Agent for Customer Service in the market. We've a phenomenal business. Q1 this year was the best quarter for growth in our entire 13 year history. Q2 beat Q1. Our ways of working are leaner, faster, and more adaptable. We're now set up to win in this new era of technology. Every Saas company is going to need to do this. Including the hard, scary, brutal parts. @eoghan gave @lennysan the inside story on all of it. Highly recommended if you're going through this transition. Link in the comments.

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James Flynn
James Flynn@jamesflynn_2·
just had my first resolution from Fin @intercom , happened on @attio tech is fun sometimes
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Mark Iafrate
Mark Iafrate@markiafrate·
regardless of your opinions on musk, how does this get published? it’s just an objective fact.
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Josh SchneiderWeiler
Josh SchneiderWeiler@schneiderweiler·
In 2023 @intercom had plateaued. Then they pivoted and went all in on AI. Now they're on track to cross $100M ARR in less than 3 quarters. Pricing was a key ingredient to the turnaround. @eoghan shared his framework for pricing in the AI era on @lennysan's podcast.
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