Mark Rudick

@optimum @OptimumHelp Customer for 21 yrs chatting with customer service. ask for January thru March 2025 bills. They tell me it'll cost $1.50 and take 11-12 business days. When I complain they give me the phone number to cancel my service. UNREAL!!!!!

@FedExHelp Attempted delivery definition: Ask a housecleaner, who doesn't speak English, if we're home. Then posting a "We missed you" on the door without knocking or ringing the doorbell. I'm sitting 15 feet away from the door. Package was sent overnight for a reason.

@michaelrubin @Fanatics While it never should've come to this, I'm pleased to report that @FanaticsSupport made this right.

@michaelrubin And I won't have any of the fanwear I ordered because of the horrendous customer service I received. @Fanatics

Football is back baby !! Good luck to all my guys competing out there. ps @HamlinIsland can't wait to watch you crush it this season!

@OptimumHelp I DM'd you 12 hours ago and still no response. Website says everything is fine. It's not. No service at all. No outage acknowledgement. Nothing!

Tropical Storm Isaias caused damage across the Tri-State area. We’re working closely with other local utilities to restore service impacted by power grid outages and debris. This involves ensuring the environment is safe for our technicians to work. Thanks for your patience.

@OptimumHelp I DM'd you 11 hours ago!

@markrudick We're aware of this issue and looking to resolve it. Please DM us the name, address and phone number on the account for help. ^Cindy

If your service has been interrupted by the severe weather conditions, crews will be dispatched to the area to restore your services as soon as it is safe to do so. Thank you for your patience!

@OptimumHelp Getting ERR-22 on all cable boxes.

@capitalcooking1 I have a 2 year-old 60-inch Culinarian with two failed oven fans. How is this possible for a commercial-grade range with moderate use? Worse, why have I been waiting for 2.5 weeks for the parts? Very unsatisfied.

@sluggernation When will the Meta Prime drop? And what are the details?

Our most innovative lineup ever is here, and designed to send it through the gap, down the line, over the wall and into history. How will you #SendIt? Pick up the 2019 sticks at Slugger.com.

@Team_Express X4131297. Spoke to another customer svc agent today. Told me the return info has been entered but not sent to me. Nothing he could do.

Awful Customer Service at @Team_Express! Trying to return an item. 3 days to get thru. Finally sent photos. 2 days nothing.

Planning my upcoming Rehoboth Beach getaway - staying at Boardwalk Plaza Hotel. Enjoy a special offer on me: flip.to/RCOnW8-tw

@BKButcherBlocks Still no response. I would like to return the block for a full refund. It is not a wood grain issue. It is bad workmanship.