Michelle
597 posts


@michdavey71 Hello! We would be more than happy to have a closer look into your return. Please DM us your full name, order number, and confirm what country you are shopping in. Speak soon.
English

@michdavey71 Hi Michelle, thank you for reaching out. Could you please send us a DM or follow us so we can advise you?
Thanks, Afika
English

@BritishGas why is it my last change in DD has only just been sorted after you admitted it was a mistake and to high only to receive another email telling me it’s going up even higher than before, I won’t ring up to get know where again ! DD cancelled #joke
English

@BritishGas can I just ask where figures come from when DD payments go up, only just sorted my last complaint because it was ridiculous and I was told it was a mistake, only to receive another email and it’s even higher than the mistake you made, won’t be ringing I get know where
English

@MarkOnTwittter @BritishGas Not the 1st recommendation for these thankyou definitely going to be my next supplier 😊
English

@michdavey71 @BritishGas Switch to Octopus Michelle, great UK customer service, recommended by Which for the past 8 years, you are welcome to use my referral which gets you £50 credit 👌
English

Why is it every time I ring @BritishGas with a query they take money out of my account without me being aware ! Another complaint escalated, roll on my contract ending so I can get away from using these absolutely fed up.
English

@BritishGas I’m not confident on trying to contact you via phone again unless there is a direct complaints line, can’t take another hour off work to be on hold on and off as I was not getting anywhere yesterday so how do I contact you via fb or instagram
English
Michelle retweetledi

@michdavey71 Hey Michelle, 👋 thanks for reaching out to us. We're sorry to read there's been an issue with your payments. We're keen to chat more and see if we can get this sorted out quickly here for you. Can you drop us a DM with your full name, address and email please? ^ Adele
English

@MartinSLewis is it right that @BritishGas can literally just take 3 very large amounts of money from your account in the space of 1 month claiming your smart meter isn’t sending readings, ask to speak to a manager guess what none available, promised a call back , nothing !
English
