
Mike Packer
499 posts

Mike Packer
@mikepacker_QED
Partner @QEDInvestors. Data guy. Learning VC and everything else. #Fintech. Before QED @UVA $COF @Columbia_biz @LBS


The @stripe product keynote just finished! We announced a lot of new stuff. (We actually couldn't fit everything into the keynote.) Some highlights: • We've built and deployed the first general-purpose Payments Foundation Model. Trained on tens of billions of transactions and already leading to very large fraud reductions. • We announced Stablecoin Financial Accounts. Businesses in 101(!) more countries can now store stablecoin balances in Stripe and use our regular fiat money movement rails around the world. The magic of stablecoins comes when they're integrated with the rest of the financial ecosystem. I think it's the biggest international launch we'll ever do -- businesses from 151 countries can now use Stripe. • Stripe Profiles: your public identity on the Stripe network. Stripe Profiles will let you streamline invoicing and payments with other businesses on Stripe. (We’ll soon launch reservations for Stripe Profiles.) • Stripe Verified, a new service that will help you navigate global requirements for payment processing with personalized monitoring, enhanced protections, and expert assistance. • We're adding multicurrency support to Stripe accounts: instead of converting all balances to a single currency, we're going to make it easy to store, convert, and operate across different currencies. We want to make it possible to use Stripe as your financial home. • Stripe Orchestration: manage multiple payment processors directly within Stripe. • Support for many new payment methods. You can now access more than 125 global payment methods on Stripe, including stablecoins and real-time payment schemes like Pix and UPI. • We’ve upgraded the AI models built into Optimized Checkout Suite and now use more than 100 signals to personalize the checkout in real time. A/B tests indicate that Optimized Checkout Suite increases revenue by 11.9% on average. • Managed Payments: merchant of record is coming to Stripe! Enter new markets while we take care of global taxes, fraud prevention, dispute management, fulfillment, and more. • A new Connect dashboard, with vastly improved visibility into what's happening across your platform. • Radar for Connect: it’s now way easier to detect and manage fraud and compliance issues with subaccounts. • Networked onboarding for platforms: users no longer need to re-enter their details if they’ve onboarded before. • Smart Disputes: AI automatically responds to disputes for you. Early results show that companies win 13% more chargebacks. We also put skin in the game: we cover the fee if you lose. • Radar now supports ACH and SEPA. This reduces fraud rates by 20% and 42% respectively. • A bunch of usage-based billing improvements. It can now ingest up to 100,000 events every second. • Stripe Terminal can now be used with third-party hardware, starting with Verifone. • Klarna is coming to Link. • Authorization Boost. AI automatically updates cards and tokens, determines optimal transaction routing across networks, and determines if and how to retry failed payments (if we’re confident that the failure was ephemeral). • Radar risk scores are now available via the API. (I.e. they can become a feature for in-house fraud systems.) • Stripe Tax is now available in 102 countries (up from 57 last year), and we also now automate the entire tax lifecycle (monitoring, registration, collection, filing). • New FX Quotes API. • Payment method sharing: if you have multiple Stripe accounts, you can now share payment details across them, saving the need to have customers re-enter their details. • Stripe Issuing now supports consumer card programs. (Long-requested!) • Global Payouts: pay customers, contractors, and other third parties with just an email address. • Stripe Workflows: build, test, and execute multistep flows that orchestrate behavior across Stripe multiple products—using your data, Stripe APIs, and conditional logic. • Stripe Scripts: a new way to extend and customize the logic in Stripe Billing. This will soon expand to cover many parts of the Stripe platform. • Benchmarking: compare your performance to similar businesses on Stripe. • You can now import third-party data into Stripe Capital, which enables expanded eligibility for your customers. • A new Issuing rules engine: granular configurability over authorization decisions. • Global Issuing via stablecoins: a simple and cohesive way to administer global card programs. Ramp is using this to massively accelerate their global expansion. • Data in Sigma is now far faster (6 hour latency, down from 24 hours). That'll continue to get faster in the coming months. Similar data freshness improvements across other products. • You can now use Instant Payouts to withdraw funds from Stripe to debit cards in 32 countries. • The Dashboard AI agent: create products, process refunds, and generate payment links by just telling our little critter what to do. Whew! I’m not sure I even covered everything. A few of the above are years in the works and could have received launch events by themselves. I’m very proud of the team. So what are the common themes? • We’re rethinking and upgrading pretty much every part of the stack with AI. (Embedding/foundation models, agents, etc.) • Stablecoins are enabling unprecedented global access and expansion. • We’re making a lot of things deeply configurable that weren’t previously. (Scripts, Workflows, and more.) Ties to our goal of building truly programmable, global financial services.

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What Speed Is Startup Speed? Investors often tell Startup Founders that the distinction between success and failure often comes down to one critical factor: Speed. Startups exist in a unique ecosystem where time is both their greatest asset and their most formidable enemy. Every day counts in the race to validate ideas, acquire customers, and achieve profitability before running out of cash. This urgency creates a culture where problems must be solved rapidly and “getting to yes” on a daily basis is non-negotiable. In contrast, larger companies often have the luxury of time. Their established revenue streams and market positions allow them to move more cautiously, sometimes even benefiting from a "wait and see" approach. For them, "no" or "slow" can be perfectly acceptable answers as the stakes of rapid change are often higher than the potential benefits of quick action. But many Founders don’t actually understand what Startup Speed actually is. They think they’re moving fast but oftentimes the feedback they get from Investors is “move faster”. And while it’s easy for a Founder to dismiss advice coming from an outsider, a seasoned Investor has seen fast and has seen slow and knows when to tell Founders to kick their companies into another gear. Measuring Startup Speed Everyone talks about “Startup Speed”, but is there a way to measure it? While there’s no definitive test that can tell a Founder how fast they’re moving, there are probing questions that can be used to triangulate “Speed”. Here are examples of useful “Speed Tests”: Speed Test 1: Rate of Growth Startup Speed companies strive to meet or exceed the annual “triple triple double double” standard when they’re young and then continue growing at a doubling pace when at mid-scale. Only when they’ve hit public markets metrics do they slow down to sub-100% growth rates. The fastest companies find a way to keep growing even at scale. Speed Test 2: Rate of Learning Startup Speed companies minimize the time between adding topics to their learning agenda and ticking them off. Startup Speed companies know how to cut corners and hack their way to delivering super-fast “80% answers” as a precursor to judging whether the last 20% is worth chasing down. And ultra-fast Startups routinely deliver learnings in days/weeks rather than months/years. Speed Test 3: Rate of Shipping Code Startup Speed companies understand that innovation is brought to life in code and code is very much like trying to study the stars. To look at a star 50 light years away means looking 50 years in the past. To ship code 1 year after having an idea means trying to address problems that are 1 year old from a market perspective. Startup speed companies are shipping code in days and weeks vs. months, quarters or years at more established companies. Speed Test 4: Rate of Decision Making Startup Speed companies realize that forward momentum will slow or stall if the organization takes too long to make decisions. Startup Speed companies are comfortable making rapid decisions with incomplete information and then adjusting if necessary. The fastest Startups are exceptional at categorizing decisions as “reversible” and “irreversible” and relying on judgment rather than attempting to perfect “reversible” decisions. Speed Test 5: Rate of Talent Management Startup Speed companies rely on top-tier talent to deliver twice the quality at twice the speed of their competitor’s typical employee. Startup Speed companies can onboard new team members and have them contributing meaningfully within their first few weeks. And Startup Speed companies can identify underperformers quickly and offboard them to make room for the talent they need. The fastest Startups hire self-starters and world class problem solvers instead of spending precious time training and redeeming mid-tier talent. Speed Test 6: Rate of Crisis Resolution Startup Speed companies are adept at identifying and solving crises at warp speed. Startup Speed companies don’t panic when problems arise. Positive and negative information travels equally quickly throughout the organization and isn’t slowed down for “spin control”. Instead, Startup Speed companies are structured to identify mission critical problems and can quickly pivot to “war mode” with dedicated crisis management teams spun up and wound down as needed. Speed Test 7: Rate of Adjustment Startup Speed companies set measurable goals/KPIs and are quick to adjust plans when it’s clear the goals won’t be met. Startup Speed companies know when a missed goal is acceptable as well as when a missed goal puts the company at risk. The fastest Startups have leaders who are exceptional asset allocators who quickly adjust the assignment of people and budget when goals aren’t being met. Speed Test 8: Rate of Collecting Input Startup Speed companies create a culture focused on having ALL conversations as close to “now” as possible. Startup Speed companies think fast and act fast, so the work cadence is designed to collect input from co-workers in real-time. This can take many forms and range from spontaneous huddles to real-time electronic communication channels. But many (not all) seasoned Startup Veterans believe that the fastest Startups are fully in-person because it maximizes the speed and quality of collecting input and solving problems. This list of “Speed Tests” isn’t exhaustive, but the answers to these tests provide insight into whether a Startup is truly embracing the speed necessary for success. And the converse is also true. Startups that fail to achieve a critical level of speed face dire consequences. Without the ability to "get to yes" on a daily basis, startups risk many forms of death: Death By Starvation Slow Startups can easily burn through their cash before achieving product-market fit or scaling enough to attract more capital from Investors. Death By Being Second Slow Startups can have problems scaling if there are faster-moving competitors that get in front of customers and build awareness for their offering first. Death By Defection Slow Startups oftentimes struggle from morale issues and lose top talent to faster moving Startups. TLDR: For Startups, the message is clear: If you can't get to "yes" every day you might as well close shop. The Startup journey is a race against time and those that can't maintain the pace will likely face some form of death before they can crack the code on the business they're trying to build.




There's a $1.5B startup that: • Raised $0 funding • Grew from a $3K investment into $500M+ in annual sales in 4.5 years • Operates with ONLY ~60 employees You probably have their product in your closet. Here's the most IMPRESSIVE bootstrapped story you've never heard of:






Today — Arm’s stock surges on its first day, tech leaders attend A.I. Insight Forum, and will the healthcare industry adopt A.I.? We’re joined by @mikepacker_QED (@QEDInvestors), @chsrbrts (@vertexventures), and @JurgiCamblong (@SOPHiAGENETICS). podcasts.apple.com/us/podcast/arm…

IPO momentum is building back up. While it’s important not to get caught in the hype, any IPO is a positive sign for the market given where the market has come from. More from @mikepacker_QED on @theventurenews. tinyurl.com/4jbvxxka
