MintMobileCares

@svenliden Hi Sven, We're really sorry to hear about this and would love to get in touch with you ASAP to see how we can be of assistance. Can you please send us a DM here on X with more information?

@Mintmobile @MintMobileCares You guys are the biggest scam on the planet. You have kept my mother-in-law's phone number hostage for weeks and refuse to give out a pin code to get it back, refuse to do anything but promise a call later, and then don't call. Complete garbage.

@CassiopeiaCat Hi there, If there's anything we can assist you with, please do not hesitate to send us a DM here on X so we can take a look ASAP.

@Mintmobile these m fers have been ripping me off for months

@TurtleZeppelin Hi Willie, Please feel free to send us a DM here on X with more information so we can look into any potential ways of improving our service in your area.

Mint mobile has gotten significantly worse in the last few months… will this even send ? Time will tell @Mintmobile

@ArijahPapaya25 Hi Arijah, Please feel free to send us a DM here on X with any questions and we'll be right on it.

What is the expected out-of-pocket cost when trading in an iPhone 11 for an iPhone 17 or 17 Pro Max? I am interested to see if the trade-in value can fully cover the cost of the new device. @Verizon @Mintmobile @MyStraightTalk @Apple @iPhoneinCanada

@wiredwiz Hi Thad, We're here to help in any way we can. Just send us a DM here on X and we'll be right on it. Thank you.

Just spend an hour and a half chatting with 3 different @MintMobile support people to get an answer that should have been delivered in the first 10 minutes of talking to the first rep. Way to seriously screw that up @Mintmobile. Hey @MintMobileCares, get better. I am so done.

@JohnnySmith8761 Hi John, We're really sorry to hear about the poor service we have given you. Can you please send us a DM here on X with your information so we can look into your case ASAP? Thank you.

@badballen645 Hi there, We have sent your case to our expert Care team who will be in touch with you shortly. Thank you.

@Mintmobile I sent a DM 2 days ago about my eSIM activation error, but no one has replied yet. I'm currently in the US and really need my phone to work. Can you please check my DM? My order number is MT9365347 Thanks.

At no point will I ever text someone “he’ll yeah”

@DDinklevoss Hi there, Please send us a DM here on X with more information so we can take a look into this ASAP. Thank you.

@absolut151 @Mintmobile I signed up for this and got no data they asked if I had another phone number I could bring over to fix it. Bad tech. Bait and switch.

@Mintmobile how to get away with robbery #mintexperience

@rodrylfernando Hi Rodryl, Please send us a DM here on X with more information so we can sort this out as soon as possible for you. We're looking forward to hearing from you.

@Mintmobile @MintMobileCares my order was delivered to the wrong address on 24th Nov and till date I haven't received my refund yet. @SLMPD @USCPSC Kindly please help me!!!! I'm a student

@Sassybuttgoblin Hi Corey, We're really sorry for the renewal troubles and we'd love to get in touch with you ASAP. Can you please send us a DM here on X with your information so we can assist you? We're looking forward to hearing from you.

@VancityReynolds @Mintmobile @MintMobileCares Trying to renew my yearly plan for 2 days in a row now. This is the "renew" link. Spent an hour on the phone last night with customer service, trying different banks and all of them did not go through. This is a common issue. Fix this

@KanzenNYC @Mintmobile @FedEx Hi there, We're happy to take a look into the status of your order. Can you please send us a direct message here on X with your information?

@MintMobile @FedEx Posting publicly because support failed: FedEx requires shipper action for a signature-only hold. Mint refuses to act. Resolve this before the delivery fails.

@zavex Hi there, We'd love to assist in any way we can. Can you please send us a Direct Message here on X so we can make sure your new line gets activated?

@Mintmobile - Fun times been on hold 45 minutes just trying to active new line. Guess I should have gone with someone else.

@urbantechdaily Hey there, our Care team can look into this for you. Please send us a DM - Zee

@Mintmobile I just renewed my plan today and it’s telling me it expires the 10th of 2025

@Bosko__is_kill Hey Fox, our Care team is standing by and ready to help. Please send us a DM - Zee

mint mobile you have failed me

@guerramarkitos Hey Markitos, our Care team can help with this. Please send us a DM - Zee

@Mintmobile i need help my phone asking me for PUK number and cant make calls Or recive codes Via text please heçp

@moravtchik Hey Leo, our Care team would like to investigate this concern. Please send us a DM - Zee

@Mintmobile @MintMobileCares @MintMobileCares Dan from the chat said he's love to help because what I'm experiencing sounds terrible, but he's just missing a button in the system that will allow him to generate a refund. His hands are locked. He can't help.

@Mintmobile is probably the worst carrier out there. They also don't want to refund you when you find out there terrible network performance. Thanks @MintMobileCares , I'll be sure to post daily everywhere about this.

@moravtchik Hey Leo, we're sorry for your experience and our Care team would like to make it right. Please send us a DM and we'll be with you ASAP - Zee

Never should have left @TMobile for @Mintmobile. Terrible QCI (check it out and learn more). @MintMobileCares Also don't refund for failed products, so... let's wait a year

@King_Lam_ Hey Deviljo, our Care team is here to help. Please send us a DM - Zee

@VancityReynolds @MintMobileCares @Mintmobile Really could use some assistance.

@dar_cilena Hey Darcie, we sense your frustration and would like to make it right. Please send us a DM and we'll be with you ASAP

@Mike99995 Hey Mike, our Care team of cool humans is happy to assist you. Please send us a DM

@MintMobileCares How can I speak to a native English speaker there to finish up transferring a phone from optimum to MINT?