NIKKI

@SocialSecurity My husband has been calling for two days. Wait time is over 120 minutes so he opted for a call back. They have never called back either day he tried calling. Can’t make an appointment online and can’t get anyone on the phone. Online does not allow you to check status of requests

Whether you do business with us online, by phone, or in person, we’re committed to convenience. Learn more about our online service options to submit documents electronically: ow.ly/ErjY50W5CNj

@AlaskaAir So you’re missing my point, it was on there correctly and should have been on the pass. I recognize this is going nowhere. Disappointing that the response was no responsibility.

@nikblanch4 As long as the information on the ticket matches how the KTN is registered, it is set on our end. If it is approved, it will be listed on the boarding pass. -Jordan

@AlaskaAir TSA on my account but it did not come up on boarding pass but it did for my husband. So frustrating as we have had it for years. Line to go back and reprint with TSA was so long and SeaTac is a mess right now.Ugh

@AlaskaAir Appreciate you trying to answer, but the KTN was in my account profile. I checked immediately after getting to my gate. Alaska should be guaranteeing that gets on the boarding pass. It should be automatic.

@nikblanch4 They only thing the airline can do is ensure that your KTN is on your reservation. We cannot approve pre-check though. Pre-check is not an airline program.-Jordan

@AlaskaAir Also, why would they say I could go to alaska counter and get it reprinted with TSA if it was not approved.

@nikblanch4 I'm truly sorry to hear of the poor experience! Unfortunately airlines cannot approve or deny pre-check. -Jordan

@AlaskaAir What does that mean? It’s been on my account and used every time. Why would it suddenly not be on boarding pass? Does Alaska send verification every time a flight is booked?

@saks Nicolette Blanchard Nikblanch@gmail.com Order 317104290 Case # 09984459

@nikblanch4 Hi, we are sorry to hear about your experience. It's certainly not the experience we aim to provide our valued customers. If you could please send us a private message with your Full name, order number, and email address, we would be happy to assist you and look into this.

There is no reason for refunds to take over 30 days @saks I received an email on 8/9 saying refund would be processed in 10-14 days. I have emailed and been on chat, but still nothing. Lots of complaints here on X. Why should I shop there anymore?

@saks Nikblanch@gmail.com

@saks Nicolette Blanchard order #317104290

Can someone tell me why it takes Saks Fifth Avenue 30 days to process the return? Bananas

@KirklandWAPD why are so many cop cars parked on the 405 overpass at totem lake with their lights on? Just standing by looking down the freeway. Saw the same thing in Bellevue too

@AlaskaAir Thank you @AlaskaAir for correcting the issue with our bags. Wing delivered in the next hour and customer service on the baggage line was excellent. Only advice would be to advise people they can go home and call rather than standing in the airport line.

@nikblanch4 I'm very sorry to hear this. Our team is working to assist everyone. -Maeghan

@AlaskaAir Disappointing that our bag never got in the plane from Palm Springs and now we have to wait in along line to get them shipped to us. Several other flights in the same boat. Ridiculous

@AlaskaAir Frustrating because no announcement was made and we were standing and waiting awhile before we asked someone what was going on.

@wsdot @KellyLy72503612 @wsferries Definitely still not working

@KellyLy72503612 Yes, it's overloaded with people trying to log on, though @wsferries tells me things are improving from earlier this AM.

Morning. ...that's about all I've got. Let's have a safe Tuesday.

Budget rental car @budget.com forcing us to use their road side assistance but can’t get here for 2 hours and that is passed our rental return time. Won’t tell us how much the charge for towing, charging $400 for a new key and extra day charge of $270. Over $1000 for lost key?

@Budget Lost car keys in Palm Springs and getting the runaround. How do we talk to someone who can help.

@Nordstrom Delivered!

@nikblanch4 We're so sorry for the delay. We will certainly share this feedback with our teams. If you still don't see any movement on it in the next couple business days please let us know. -Trevor

@Nordstrom Order placed on the 8th and it is sitting at the Ontrac delivery spot in Kent for 2 days. Need it by the weekend. We have had trouble with them before. Lost deliveries or delivered to wrong address. I know it’s the holidays, but I wish you used a different service.

@Nordstrom Will do. I just hope it gets here by Saturday. Thanks Trevor