Online Service Team ™ (@OnlineDysonTeam) - Twitter Profili

Online Service Team ™@OnlineDysonTeam·1d

@sat2lac17 Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

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Selin@sat2lac17·3d

@AskDyson Hey, could I please get some support? I’m currently having an issue and would really appreciate your help. Thank you.

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Online Service Team ™@OnlineDysonTeam·5d

@akabakci Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

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Ali Kabakci@akabakci·6d

@AskDyson I sent my Dyson device for repair in Turkey. Instead of returning my repaired device, the service sent me a completely different unit belonging to someone else. For 24 hours, I still haven’t received clear information about where my own device is. I need urgent support.

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Online Service Team ™@OnlineDysonTeam·5d

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Ali Kabakci@akabakci

@AskDyson I sent my Dyson device for repair in Turkey. Instead of returning my repaired device, the service sent me a completely different unit belonging to someone else. For 24 hours, I still haven’t received clear information about where my own device is. I need urgent support.

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Online Service Team ™@OnlineDysonTeam·5d

@GSomayanda Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

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Gana@GSomayanda·6d

@Dyson @AskDyson Am I expected to own a second vacuum cleaner that’s not a Dyson to have a working vacuum cleaner at all times? When is the filter ever available?!! I’m in Australia.

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Online Service Team ™@OnlineDysonTeam·5d

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Gana@GSomayanda

@Dyson @AskDyson Am I expected to own a second vacuum cleaner that’s not a Dyson to have a working vacuum cleaner at all times? When is the filter ever available?!! I’m in Australia.

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Online Service Team ™@OnlineDysonTeam·22 May

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Sarah Louise@sarah_lou68

@AskDyson what a joke!!! You are offering to replace a wifi enabled hot/cool heater with one that has no wifi??? I purchased that model SPECIFICALLY for its wifi capability - some of the worst customer service I’ve EVER encountered - it’s appalling!!!

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Online Service Team ™@OnlineDysonTeam·22 May

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Sarah Louise@sarah_lou68

@AskDyson I sent a hot/cool formaldehyde WiFi machine for repair, apparently the pcb is out of stock and I’ve been offered a refurbished non-WiFi enabled machine as a replacement. I made it clear WiFi was non negotiable as I need to be able to access it remotely. totally unacceptable

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Online Service Team ™@OnlineDysonTeam·21 May

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Sabrina Lois@Sabrina_Lois

Hello @AskDyson / @Dyson Over a month trying to return 2 incompatible Dyson accessories with still no solution. Failed SEUR collections, contradictory replies, complete silence since 12/05/26 and customer service unworthy of a “premium” brand.Truly unacceptable customer service.

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Online Service Team ™@OnlineDysonTeam·21 May

@dave_spectre Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

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Dave Spectre@dave_spectre·21 May

Dyson vacuum faulty after just 11 months with 2 separate faults. Dyson will only offer mismatched replacement parts, Curry’s say they need return authorisation number that Dyson claim they don’t provide. Customer stuck in the middle. Sort it out @Dyson @currys @MartinSLewis

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Online Service Team ™@OnlineDysonTeam·21 May

@22Atlanta22 Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

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KL@22Atlanta22·21 May

@Dyson @CTSI_UK @CitizensAdvice I am writing as a final notice before I formally escalate this matter to Citizens Advice, Trading Standards, and, if necessary, the Small Claims Court. My refund was promised over **14 days ago**. Last Monday, I was told you would "look into it”

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Online Service Team ™@OnlineDysonTeam·14 Nis

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

I bet Rocco got vaccinated@Brujatoxica

It’s just me, my @Dyson, & my @CECRED_OFFICIAL protection line against the incoming DC humidity this week 😭

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Online Service Team ™@OnlineDysonTeam·14 Nis

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Bhasker Dutt Sharma@BhaskerDutt

@Dyson really bad experience with the service as my Wash G1 stopped working, a technician came and said he’d raise the complaint by EOD for which id get a mail however it’s been 3 days since he checked the machine and no mail or anything.

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Online Service Team ™@OnlineDysonTeam·11 Nis

@SanjoyRoyTWA Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

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Sanjoy K Roy@SanjoyRoyTWA·11 Nis

Dear @AskDyson @Dyson your after sales and support is pathetic. 2 weeks of continued follow up has elicited no response. We have been asking for a person to come and service the dyson vacuum cleaner to no avail. You have fancy products at fancy prices but with zero backup!

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Online Service Team ™@OnlineDysonTeam·11 Nis

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Sanjoy K Roy@SanjoyRoyTWA

Dear @AskDyson @Dyson your after sales and support is pathetic. 2 weeks of continued follow up has elicited no response. We have been asking for a person to come and service the dyson vacuum cleaner to no avail. You have fancy products at fancy prices but with zero backup!

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Online Service Team ™@OnlineDysonTeam·10 Nis

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Aslı G.@Aslglrs

@Dyson The main body of my 3yo V15 was replaced in Feb 2025. Just 14 months later, the NEW part failed again! This is a chronic issue. @Dyson_Turkiye demands a fee for your faulty part's 2nd failure. Unacceptable. I want a fair solution! ⚖️ #Dyson #DysonV15 #ConsumerRights

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Online Service Team ™@OnlineDysonTeam·8 Nis

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Joanna Parker@Josacco25

@Dyson I have never experienced such poor service. Spent a small fortune on a vacuum it has broken after a few months sent for repair to be told its un repairable and its being sent back. No other alternative nothing. Customer service were not helpful in the slightest. Awful

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Online Service Team ™@OnlineDysonTeam·8 Nis

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Bayram GÜLAÇ@byRAM12

@dyson & @DysonHelpDMs Switzerland = nightmare 4 months waiting 24 days late return label "Don't call us" - seriously? CHF 539 wasted Case 52216636 Legal action starting #DysonFail

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Online Service Team ™@OnlineDysonTeam·8 Nis

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

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Online Service Team ™@OnlineDysonTeam·4 Nis

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Karla Errejon@KMET26

@Dyson @AskDyson Hi, nobody contacted me or gave a solution if you can not send the product then give me a refund nobody has given me a solution and I have contact you from all channels

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Online Service Team ™@OnlineDysonTeam·4 Nis

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

Abhishek Bansal@Abhishe31668462

@Dyson purchased Dyson airwrap from canada for family in Chandigarh in India..it's not working and in exchange asking 15k extra...why so? Product same under warranty and international company refund free of cost exchange @timesofindia @AskDyson @DysonIndia

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