@[email protected]

We spend probably thousands with you annually and have been loyal customers for 25 years. That ends today unless this is resolved. The rudeness and “computer says no” attitude from your agents is inexcusable.

@BootsHelp We received an incomplete order. Refund claim was closed, no explanation, £100 out of pocket. Customer service refused to help and accused my wife of lying and fraud with racist undertones. I need to know how to write a formal letter of complaint and get redress.

@BootsUK We received an incomplete order. Refund claim was closed, no explanation, £100 out of pocket. Customer service refused to help and accused my wife of lying and fraud with racist undertones. I need to know how to write a formal letter of complaint and get redress.

@ao the “add to basket” button on your product pages don’t work on iOS. At least for me. To add to basket I have to use the search listing. I tried to tell you but you have no way to do so other than to call which I won’t. Chatbot worse than useless.

I deleted the now-disabled Tweetbot app from my phone - an app I’d used many times a day for years - and I have no desire to replace it with the default Twitter app, which is worse. Follow me on Mastodon instead if you wish.

@HammerToe I saw that band (Femi Kuti and like two dozen musicians on all kinds of instruments) live when I was at uni. It was amazing.

Reading about Fela Kuti, the pioneer of Afrobeat, whose son is singing above after taking over his father's musical legacy after his death. en.wikipedia.org/wiki/Fela_Kuti

A rum in hand, late night writing... and an amazing playlist suggested by Youtube: youtube.com/watch?v=QH3Fx4… Nina Simone, Daniel Castro, Hooverphonic, Brass Against, Portishead, LP, Tash Sultana, Black Pumas, Pj Harvey, Michael Kiwanuka

@JonJonesUK ChatGPT will write lyrics for you no problem. And also a chord progression. Plug that into GarageBand and you’re set.

@ianbicking I’m curious why you think this specifically (re build tasks and “bureaucratic” things)?

@ilicco Correlation ≠ causation

This

@ctolsen I feel seen

@Aeroid I’m not complaining. I’m making a prediction about how less technical users will react to the first screen of an app being a bewildering choice they can’t understand. I am doing so because I hope it might get improved so mastodon succeeds.

@optilude Come on! You forget your email providers name, and now email is a bad concept?! Maybe the internet is also a confusing concept and you might want to stick to Pay TV and VHS.

I tried to open Mastodon after creating a (second?) account last week but it asked me to log in again (?) and I can’t remember which server I arbitrarily picked and now I can’t even do a p/w reset. The federated concept is too confusing for this to work at scale.

@matthewwilkes I think there’s one on mastodon.social too… one is very old and one is recent.

@optilude Its not the point of your post, but there's an optilude on mastodon.cloud

@tkimnguyen I’d saved password but not URL due to the way the in app signup worked. Found it eventually.

@optilude Usually when I create an account I save it into my password manager immediately with URLs etc. Makes me wonder about your opsec 😂

@winjer I wonder if there will emerge a kind of default company using this as backend but with a more streamlined UX for most people.

@HammerToe Gotta hit those “metaverse sales targets” for the NFTs, huh? ;)

A 1980s backup and storage software company has a conference in the same hotel as us. Listening to their delegation (of almost entirely male middle aged white guys) at the bar chatting to each other about their “Benelux sales targets” realises how different the web3 world is.

When someone comes to my door to say “trick or treat” I’ve always understood it as blackmail: give me a treat or I’ll play a trick on you. But someone at my door now is insisting it’s me who is meant to either give them a treat or play a trick and now my confidence is shaken.

@davisagli @jonstahl A product that requires you to read a background article to understand how it works is not going to reach Twitter like critical mass…

@jonstahl @optilude Just started looking at it today, need to pick a server

@laurencerowe @nutjob4life Some airlines do let you stream their catalogue eg some Norwegian flights and Vueling, from memory.

@nutjob4life Mostly gone again, at least on the cheap flights I usually take! Whenever I do see them the picture quality is absolutely atrocious, even on newer planes. Wish they would let you stream the in flight movie catalogue on an iPad/Laptop.

One thing Stanley Kubrick got right in 1968: seat back entertainment monitors on flights. Futurism often misses. This was a hit. (Also: sorry Pan Am 😅)