How is this acceptable, @airindia ? Two of us booked a direct flight from Delhi to Singapore scheduled for 3rd May at 00:40 AM. The tickets were booked nearly two months in advance. Today, immediately after completing web check-in, we received a message stating that the flight has been rescheduled to 4th May and is no longer a direct flight. When we contacted customer support, we were given only two options: either travel on 4th May (arriving at 18:30) or cancel and book afresh. If we travel on 4th May, we will miss our important bookings. If we cancel and book afresh, we will have to pay nearly four times the original fare. What makes this even more frustrating is that we can still see the same flight, along with other options around the same time, available on @makemytrip. However, we were told these cannot be offered to us because they fall under premium economy. This leaves us in an extremely difficult position. We have a clear requirement to reach Singapore on 3rd May – how exactly are we supposed to manage under these circumstances? @RamMNK
