Robert Altoft

@British_Airways Thank you. I’ve now had a text to say I can cancel my holiday for a full refund if I click a link. But I’m not sure if it’s genuine. Can you verify?

@robaltoft Hi Robert, we're reviewing our operations to the region regularly and we aim to notify any impacted customers about cancellation at the earliest opportunity. Kelly

@British_Airways if we’re booked to go to Dubai early next month when will we likely find out if it’s happening or not?

@johnlewishelp I’m trying to return products that came in 2 packages but the return option is only letting me select items from the first package. The item I’m trying to return is a JL branded one. What do I do?

@Eurostar Out 19 Jan back 20 jan

@robaltoft Hello Robert, please could you let us know which dates you're looking to travel, so we can take a look for you? twitter.com/messages/compo…

@Eurostar why are there fewer trains in January between London and Lille and back compared to now? Will more be added?

@TheO2 I’m trying to access my tickets to an upcoming event that I bought via Ticketmaster. Your app tells me I have an existing account but when I ask it to send me a password reset link nothing comes through. So I can’t access my tickets. What do I do?

@thebigfeastival will there still be an M&S in the camping field this year?

@ring_uk hello I’ve just installed a ring doorbell to replace my Hive camera which will cease to work on 1 August. At the moment o therefore have two cameras. The ring one does not seem to be picking up all people coming to the house concerningly! What can I do?

@SeatfrogHelp I don’t understand the point of your offer when your minimum bid is higher than the cost of buying an upgrade. What am I missing? I have a child and a family railcard so might be that you don’t go lower than the savings I get through that.

@HiveHelper I love my indoor and outdoor cameras. They are in perfect working order. Is there any way for me to keep using them after 1 August?

@LordsCricketGr1 I’ve bought tickets for a match on 5 June, the apps looking for a 6 digit code but I can’t see that on my email confirmation? It just says tickets will be on the app.

@WiseAlphaTeam Thanks, have sent, awaiting reply…

@robaltoft Hi Robert, please email mykyta@wisealpha.com and he will make sure to get back to you.

@WiseAlphaTeam I’ve been trying to get a reply to your email on your investing@wisealpha.com email, however never got a response, is there a better email?

@qrsupport Thank you - do you have any other recommendations to help?

@robaltoft @robaltoft (2/2) These items are classified as loose items and are therefore restricted. We appreciate your understanding. If you have any further questions, please don’t hesitate to send us a direct message.

@qrsupport we are looking forward to travelling with you to Denpasar in July. I understand your policy might not allow inflatable footrests for children but was wondering if they might be allowed in the bulkhead rows? We want to ensure our daughter has the best sleep possible!

@ion8leakproof I recently got a new bottle as the first one had started to leak out the back (near the hinge of the lid) . I’ve had a new one for less than 2 weeks and it’s doing the same! None of the seals seem to change it. Any other advice?

@HiveHelper our hive valves seem to have started being very erratic, still heating when they’re set to frost protect and not heating when they are set to warmer than the room is. Is there a known glitch / software update I should be running?

@EurostarUK I've arrived at Lille to be told 1529 train cancelled and I'm boarding a different one at 1600 - appreciate being rebooked but no information online?

@EurostarUK the 1408 from Amsterdam from Brussels is running late even though the app says it’s fine. Will my connection to London from Brussels at 1651 wait?

@EBallroomCamden do you know the stage times for Bluetones this coming Thursday?