sarah wright

@Vic_hamilton_90 @bookingcom @PoppyLegion @3963knw24467

.@bookingcom cancelled my stay 5 hrs before check-in before the London Marathon for charity (@PoppyLegion). No alternative arranged, promised support never followed up, and I’m still £133 out of pocket. My emails still unanswered. Shocking customer care. Please contact me.

@qatarairways That’s ok. Hopefully someone on Facebook is helping

@sarah_jwright @sarah_jwright Hi, Sarah. We are sorry for the delay. Upon checking, we had received your DM and responded to your concern. We may advise you to message us back again for further assistance. Thank you for your understanding.

Hey @qatarairways how can I speak to someone about my cancelled flight? I’ve tried calling, live chat, dm on Facebook and here with no reply.

@StarbucksUK what is the point of advertising the new bear cups when stores will only have 1!

Please. Somebody near Birmingham find and help this man… 💔💔

@DVLAgovuk I’ve been trying to do this for the last couple of days but the OTP is not being sent.

Due to renew your driving licence? Do it online at gov.uk/renewdrivingli… It’s easy, quick and secure to renew on GOV.UK. ✅ #DVLADigital

@SMARTYMobileUK my account has been closed and I'd like to reopen it. Same mobile number as before. How do I do this please?

@SMARTYMobileUK Hi. How can I reopen my smarty account? I've been abroad for 6 months so my account was closed. I'm back in the UK now but can't find any information. I have the same mobile number and personal details.

Update 09:30AM: We are aware of an issue affecting voice services and are working hard to fix it. Data services are working normally. Please accept our apologies for any inconvenience caused. 📷 help.smarty.co.uk

@Hull_Trains Hello. My mum is due to travel on the 12.30 to King’s Cross. Is this train still running? Thanks

There will be short notice changes to our timetable on Friday 25th July. 70% of our timetabled services are planned to operate as normal. See our confirmed timetable below. Any changes will be communicated in advance. As always, we recommend checking before you travel. Ticket holders with ‘Hull Trains Only’ tickets for affected services can travel on any other Hull Trains service on the same date or the day either side of the affected date using existing tickets without having to change them. If alternative Hull Trains services are not suitable, we advise customers to purchase an alternative ticket. You can claim back the cost of your original ticket plus the difference between the cost of a new ticket and the original ticket. Provide any images of your original tickets and newly purchased tickets by emailing customerservices.hull@hulltrains.co.uk or at railhelp.co.uk/hulltrains/gen… Alternatively you can claim a refund on your original ticket from your point of purchasℹ️ hulltrains.co.uk/engineering

@3963knw24467 SPOILER 😡😡😡😡😡😡

A stunning return to mayhem Excellent Series 19 #taskmaster Well done to the ladies favourite Mathew Baynton

@3963knw24467 He will never top this youtu.be/tWrfk5vxrMY

Pretty sure there has never been such an obvious Ladies Favourite on #Taskmaster like Mathew Baynton

@JamesAHogg2 @3963knw24467

Remembering Terry Hall who passed away a year ago today. And Sinéad O'Connor, of course. This is sublime.

@eclipse_heart_x @StarbucksUK It seems like the app is getting worse and nothing is being done to fix it

@StarbucksUK how am I supposed to use the app if it won’t let me add any more? I get to the ‘yes’ I would like to add money and then nothing. Frustrating. #starbucksapp

@StarbucksUK what's going on with the app? Haven't been able to add credit for weeks and now it isn't registering points

@StarbucksUK @ThePapaJazz Ha! Same for me. Haven't been able to load credit for weeks either

@ThePapaJazz Oh no! That's not good. Can you DM us so we can follow up?

@StarbucksUK hi trying to add my new bank card to my app but keep getting an error message my username/email address is incorrect? I've a Huawei P3O Pro on Android if that helps

@StarbucksUK is there an issue with the app? I haven't been able to add payment for weeks. Not update my card details 😕

@HMRCcustomers @terimar They'll hold onto your money indeed the quite of "security checks". They'll keep moving the completion of these checks. Money will never arrive 🤬

@terimar Thanks. I'd advise to contact the team using webchat for an update: gov.uk/government/org…. Sofia

Good morning, @HMRCcustomers are here until 8pm to answer your general queries on Twitter. Please don't post any personal details.

@HMRCcustomers Any chance you could provide clarity on why rebate payments are so delayed, what are these mysterious security checks we are all going through and will we get interest paid on our money?

@dannypversatile @HMRCcustomers @auntienoo_noo Unable to explain what's happening. Unable to move faster. Very able to add delays and keep our money. It's an absolute disgrace. Seems everyone due a rebate is being investigated for fraud

@HMRCcustomers @auntienoo_noo Bots mate . There all bots. Playing with our lives. Apparently I got told 15 weeks ago that if you ask where YOUR money is , your sent to a non compliance team which causes us a delay as we’re sent into the fraudulent /agency file , which takes ages to get thru ,

Good morning, @HMRCcustomers are here until 8pm to answer your general queries on Twitter. Please don't post any personal details.