n a t a l i e

@BootsUK did an order that I didn’t collect from store in time. Still haven’t been refunded. This was now approx 8 weeks ago. Have emailed customer care already. Any advice?

@LittleTikesUK is it possible to order a replacement plug for our anchors away pirate ship at all please?

@sainsburys @nectar I have just been notified 6500 points have been spent in Darlington today and both 3 and 7 points gained at Darlington and Lower Clapton Road. Neither of these were me. How do I get my points back?!

@nerdstuffnews @SkyHelpTeam Oh ok thanks

@eclipse_heart_x @SkyHelpTeam It's country wide

@SkyHelpTeam our box has turned itself off 3 times this evening - green light remains on the box but only way to turn it back on is to switch off at the plug and on again. Internet seems unaffected. Any idea?

@TfL I don’t recall setting up an account and I can find no pdf / email. But it is adamant I have an account.

@eclipse_heart_x Hi. You can find your Customer ID/ Account Number in the confirmation email for your Road User Charging account. It will be in the attached PDF. Simply open the PDF to locate your ID. Thanks ^DD

@TfL trying to set up account to pay Blackwall toll and website keeps saying I have an account but no idea what customer id is so can’t reset details. No idea what or when details are or were set up - can you help?

@RobertDyas I’m trying to use a 5% code my blue light card offers me but your website is saying the promotional code isn’t valid. Can you advise at all please?

@Wimbledon we’ve just gone to pay for the tickets we were allocated in the ballot and we’ve had the payment declined three times on separate cards. Is there a fault on the website tonight? We want the tickets!!

Anyone else having issues with @thebodycoach app? Not logging workouts, not syncing to Strava. Known issues? #thebodycoach

@Strava @thebodycoach hey, is there a known issue linking the body coach app to Strava? Mine disconnected and won’t reconnect?

@BootsHelp hi, I’ve received my online order but only one item is in the package instead of two. It suggests in the dispatch email that they would be in the same package. Can you advise how I can check if they’re coming separately or if one is missing please?

@SkyHelpTeam is there a known problem in EN1? We have very intermittent WiFi since Wednesday - keeps dropping out for hours. Makes working from home very difficult.

@marksandspencer bought these yesterday at M&S Enfield Town. No receipt as went through self service till but scanned my sparks card. They were out of doubt four days before I bought them - didn’t realise until I wrapped them last night. What should I do?

@AmazonHelp Thanks. Can you confirm if tiger who came to tea will be available again by any chance?

@eclipse_heart_x We understand your frustration! Titles may become unavailable due to licensing restrictions or for other limited reasons. You can read more here: amzn.to/3X9xNLp. Let us know if there's anything else we can help with! -Justin

@AmazonUK hey, can you explain please why I can’t watch something on prime that I have purchased? I wasn’t warned that it would be coming off Prime imminently?

@TfL is there any issue with the journey planner today? Not bringing up options with trains despite reporting no issues?

@Dominos_UK Yes please as our order finally arrived and had an item missing plus normal dip with our vegan pizzas!!

@eclipse_heart_x We're terribly sorry to hear this! If you'd like to take this further, we'd be happy to put you in contact with our CS team?

@Dominos_UK we’ve been waiting nearly an hour for a delivery that was supposed to be delivered in 30-35 minutes. Not acceptable. Hungry children are not happy!

@Dominos_UK They said they were just busier than usual. But surely the times on the app should reflect that rather than say half an hour less than it took?

@eclipse_heart_x Hello hello 👋 Nobody should have to wait that long for their pizza 😱 Try giving the store a call to see what the hold-up is...