Scott Wessman

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Scott Wessman

Scott Wessman

@scottew

building payments tech at Etogy, previously @visa and @globalpayinc, former lawyer, runner, father of 4

Alpine, UT Katılım Temmuz 2008
4.2K Takip Edilen7.1K Takipçiler
Scott Wessman retweetledi
Dennis Beatty
Dennis Beatty@dnsbty·
@scottew I was starting to wonder if I didn't know you very well until I clicked in to the other tweet
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Scott Wessman
Scott Wessman@scottew·
That's really neat
US Department of the Interior@Interior

The Oregon Trail has often been called "the nation's longest graveyard." Thousands of pioneers lost their lives on the nearly 2,000-mile journey west, and many were buried where they fell. Today, @BLMNational archaeologists in Idaho and their partners are using specially trained Human Remains Detection dogs to help locate those forgotten graves, preserving an important chapter of America's history for future generations.

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Scott Wessman
Scott Wessman@scottew·
@EbbaWow I think the states will do it after they win litigation that the CFTC doesn't preempt gambling that is being called prediction markets. My guess
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Scott Wessman
Scott Wessman@scottew·
@golfero Honestly I'm not in the weeds enough to say. What is your feeling?
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Ryley Randall
Ryley Randall@ryleyrandall22·
@scottew @Delta Last time I flew frontier I promised myself never again...but this changes things bigly
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Scott Wessman
Scott Wessman@scottew·
Bro even Frontier is adding Starlink. @Delta you're getting clowned out here
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klokes
klokes@aboveBedrock·
Like with the internet, my guess is it’ll be 10-15 years before fully mature. So many operational changes need to be made to fully realize the benefits. Right now, a lot of AI deployment is shoe-horning it into human-native workflows when the workflows should be reconstructed to be AI-native
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Rob Hanson
Rob Hanson@robertohanson·
@scottew I love the flexibility of hybrid and generally am in the office 3x a week but don’t have to be. Literally every day I’m in the office I randomly connect with people or happen to hear things that help me in my job. Things that wouldn’t have happened remotely.
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Andrew Escobar
Andrew Escobar@andrewe·
@scottew I see your macros, I raise you “always allow” in Claude for Excel
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Scott Wessman
Scott Wessman@scottew·
the thrill of enabling macros on a spreadsheet, come at me bro I'm not scared
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Scott Wessman
Scott Wessman@scottew·
very enjoyable thread on GTM
Carles Reina@Carles_Reina

If I had to restart @ElevenLabs GTM from scratch, these are the things that I would change 🖊️ - Hire quicker. I was alone selling for the first 9 months because I believed we didn't have PMF. Main reasons: the AI tourist external mantra of 2023, and the uphill battle convincing everyone to hire more GTM (Sales development, Sales, Customer Success) because we were still mostly PLG / self-service. The hiring constraint lasted until earlier this year when we boosted our team to meet demand. - Build an enablement team earlier. Sales enablement has such an important role in an org, and we mostly think about it when we hire a lot of people. The reality is that we need Enablement earlier due to the speed of product iteration. - Open more markets. The results from Uber v Lyft operating models played a key role in deciding to open markets early, but I would triple down on it if we were to start over. - Have more big bets. Similar to VCs, you only need 1 big bet to work in order to generate Alpha. We could have executed more big bets if we had had a single person owning & iterating on them. Former successful founder profile with drive and speed. - Be more vocal about product ROI & our success. People buy from people, and companies buy based on success & ROI. In AI, we've all been slow showing ROI. This should be the key number when you start a conversation. - Hire senior sellers. In startups, we've been told that culture is everything and someone with +25y experience may struggle to fit in. This is bullshit. The experience, connections and drive +25y sellers bring is crazy. We have a bunch today, but I would hire many more earlier. - Reduce cash commissions and replace them with more equity. Cash is king, but Equity is queen. Queens also rule countries, so why not make Equity the dominant one in GTM? - Open more offices. We are a remote-first company, but our customers are everywhere, and employees want to meet each other. I would open more offices to be embedded in markets quicker. - Fun brand. Brand perception is 33% of the work. Building a fun brand adds quickly. - Outbounds outbounds outbounds. We waited too long to migrate to an Outbound organisation. I would do it from day 1 now. - Pipeline construction with more whales. The ideal pipeline needs to have a combo of segments to reduce risk, improve results and provide liquidity. We waited too long to pitch & bring whales. - Not all deals are good deals. We, sellers, want to close a lot of ARR, but it is important to split early on between good vs bad deals. Thank you to Tomasz Gmur for asking how I would do GTM again!

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Scott Wessman
Scott Wessman@scottew·
@clintreid Interesting. We are all in-person as well (well, all but 2 of our 85 or so people), and it's just a lot simpler this way
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Clint Reid
Clint Reid@clintreid·
@scottew In 2021, we hired a bunch of people after our Series A, some remote, some in-person. The vast majority of the remote people are no longer here, and the vast majority of the in-person people are here. I only hire in person now
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Troy Kook
Troy Kook@NorthShoreHaole·
@scottew That’s how Trump ends many tweets. Sad!
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Scott Wessman
Scott Wessman@scottew·
I was part of a startup in the early 2000s that built dynamic currency conversion tech. Our system helped cardholders actually avoid issuer/network fx surcharges. Then Visa adjusted its rules to be geo-based, and currency conversion stopped saving money. Now DCC is a scam. Sad!
Sheel Mohnot@pitdesi

ALWAYS say no to currency conversion IE- you are in Europe, the pin pad at a restaurant or ATM offers you the opportunity to pay in USD or Euros… always choose the local currency (euros)

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Scott Wessman
Scott Wessman@scottew·
So why does DCC exist? Because participants, especially businesses with lots of international commerce, make a ton of money from it. But it is never a good deal for the cardholder, and I wish that Visa and Mastercard would ban it.
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