Sr DME Malda

Lady Train Manager shares her experience of ensuring safe and smooth train operations, expressing pride in serving Indian Railways on International Women's Day. #InternationalWomensDay #IWD2026 #WomenInRailways #EasternRailway #MaldaDivision #IndianRailways

@ShahidEqbal18 @RailMinIndia @drmmalda @RailwaySeva Dear passenger, sorry for the inconvenience caused to you. After receiving a complaint, the onboard OBHS staff available in the reserved coach attended to the complaint and floor is temporarily fixed and proper rectify will be done after arrival at Bhagalpur maintenance depot.

Train number 13403 #Vananchal Express, coach B1, has a damaged floor near the gangway. There is a risk of an accident. @RailMinIndia @drmmalda @RailwaySeva

@Rohitsingh2272 @RailwaySeva @RailMinIndia @Central_Railway Dear passenger, sorry for the inconvenience caused to you. After receiving complaint, the onboard OBHS staff available in the reserved coach attended to the complaint and provide the liquid soap and steel mug however There is no provision for supplying liquid soap in GS coach.

@KumarSantu5555 @AshwiniVaishnaw @RailMinIndia @RailwaySeva @drmdnr As per DDU/CCNL remarks noted their Sir complaint is noted and informed to concerned and will be attended on arrival at Gaya and also inform to primary maintenance depo

@abhiraj1811 @RailwaySeva The inconvenience caused is deeply regretted. you are travel in train no 12336 B2/ 57 and 21. your complaint attended by linen staff also they were counseled by concern supervisor. we make sure about never face such type of problem ahead. Thank you.

@RailwaySeva PNR 8139253989, BED ROLL and pillo, IS MISSING ON SEAT NO. 57 , Also Coach Attentdent is not present, Kindy help!

@CreativePraveen @RailMinIndia @PMOIndia @AshwiniVaishnaw The inconvenience caused is deeply regretted. Thanks for bringing the issue. Your complaint has been registered with us. This train arrived at MLDT and train is under maintenance. the matter has been informed to maintenance staff for proper rectification of your complaint.

Hi, I am travelling in train no 13430, PNR No 2505534119, Coach no S3 seat no 75. I have attached the pics of birth alloted, please make it repaired. @RailMinIndia @PMOIndia @AshwiniVaishnaw

@jharkiawaz @PrashantKishor @Samdish @RailwaySeva @RailMinIndia Dear passenger, sorry for the inconvenience. Your Complaint temporary attended by TXR/BSB. We have noted the problem and information regarding the issue has been given to the maintenance depot. This will help us to serve our esteemed passengers in a better and efficient manner.

कल @PrashantKishor का @Samdish के साथ बातचीत सुना जिस में उन्होंने कहा बिहार को सारी पुरानी ट्रैन दी जाती आज बिहार जा रहा हु और इस बात का अनुभव हो गया 2AC के बाथरूम में कुण्डी नहीं है फ़्लैश काम नहीं कर रहा AC का पानी टपक रहा है ट्रैन में बदबू आ रही @RailwaySeva @RailMinIndia

@FaizurR24169042 @RailMinIndia @RailwaySeva @WesternRly @Central_Railway Dear Sir, the problem faced by you is deeply regretted. Your complaint has been given to concerned staff and attended at arrival of train at KSRA station. temporary rectify. Also informed to Primary depot for Maintenance. We appreciate your patience thank you.

@RailMinIndia @RailwaySeva @WesternRly @Central_Railway Hi, As you all can see below in my attached video clearly that upper berth is damaged & needs urgent repairs. Kindly take necessary action for passenger safety & comfort as soon as your teams can do..🙏🙏 # PNR: 8438029937

@bkumar1242 @RailwaySeva @RailMinIndia @AshwiniVaishnaw Sorry for this inconvenience. your complaint register with us and informed to maintenance depot JMP. it will be rectified during primary maintenance.

@RailwaySeva @RailMinIndia @AshwiniVaishnaw Train no 053415 Vardhman Passenger Sahebganj to Jamalpur bogi status. I think unused bogi is used for us for local people Please do needful action Bhagalpur station

@Vikas36005313 @RailMinIndia @RailwayNorthern Dear passenger sorry for the inconvenience. During primary maintenance all window glasses in the coach were properly fitted. It may be due to heavy rush in the sleeper class, passengers using the toilet damaged the upper window hopper. OBHS staff temporarily covered with rexine.

@RailMinIndia @RailwayNorthern train number 12368 ma bogi number S4 ma washroom ma window to ha par uska gless hi nhi ha yahi apna india ha koi woman or girl jaygi washroom kasa jaygyi Kuch to shram honi chahiye 😥😥 indian raliway ho itna itna rupaye lata

@MohdCha96533827 @AshwiniVaishnaw @IRCTCofficial @RailwaySeva Dear passenger, sorry for the inconvenience caused to you. Your Complaint attended by OBHS Staff. Thanks for bringing the issue to our notice. This will help us to serve our esteemed passengers in a better and more efficient manner. We wish you a safe, and comfortable journey.

"@AshwiniVaishnaw @IRCTCofficial @RailwaySeva Train no. 13403 date: 09/09/2025 coach no. S3 The bathroom basin is not clean, 2 staff came only to take feedback but they did not take any action. The coach and bathroom are still dirty. Passengers need proper cleaning, ufff.

@saurabh28626317 @RailMinIndia @AshwiniVaishnaw @RailwaySeva SORRY FOR INCONVENIENCED YOUR COMPLAINT IS NOTED AND ATTENDED BY OBHS STAFF AND RECTIFY .AND ALSO INFORM TO MAINTENECED DEPOT FOR PROPER ACTION.

@RailMinIndia @AshwiniVaishnaw travelling from first class AC in Vikram Shila exp and I was shocked when i saw the washroom Of first AC coach .. no one cares even if you pay the fare equal to flight fare .. running vande bharat and Amrit trains doesn’t help others .. @RailwaySeva

@ToAnjuDevi @RailMadad @RailwaySeva @railcomplaint @EasternRailway The inconvenience caused is deeply regretted. Thank you for bringing the issue to our notice. Your complaint has been registered with us. The matter has been informed to On-board staff for attend of your complaint.

Train no 22312 LTT godda train Coach no B2 Someone has vomit near door Kindly make it clean @RailMadad @RailwaySeva @railcomplaint @EasternRailway

@im_Abhagat18 @RailMinIndia @IRCTCofficial @RailwaySeva Dear passenger sorry for the inconvenience caused to you and deeply regretted. The complaint is about maintenance issue and it has been informed to RNC to attend and temporary rectified and proper rectification will be at primary depot.

Water leakage from the AC unit in my coach is causing significant inconvenience and poses a safety and hygiene concern. Requesting immediate intervention. Train No: 13404 Coach: B3 Seat No: 70 Date: 14/07/2025 @RailMinIndia @IRCTCofficial @RailwaySeva

@akashgovind2 @AshwiniVaishnaw Dear Sir Thanks for bring this sensitive issue to us. we have counselled all supervisor along with staff and given proper instruction to close properly all the valve when not in use.

जल है तो जीवन है, सैकड़ों नलों से लगातार पानी का रिसाव हो रहा लेकिन कोई कर्मचारी इसे बंद नहीं कर सकता @AshwiniVaishnaw सर आप थोड़ा इस बात पर भी ध्यान दीजिए । फोटो जमालपुर रेलवे स्टेशन बिहार

@gabbar_viru @RailMinIndia @drmmalda sorry for the inconvenience caused to you. Your Complaint attended by OBHS Staff. information regarding the issue has been given to the maintenance depot. Thanks for bringing the issue to our notice. This will help us to serve our esteemed passengers in a more efficient manner.

I am currently travelling in a 3rd AC coach( 13423/B16) & noticed cockroach roaming in the compartment. This is causing significant discomfort and hygiene concerns. I request pest control measures to be taken or, if possible, my seat to be changed. @RailMinIndia @drmmalda

@ansa90939 @IRCTCofficial @Dev_Fadnavis Dear Sir, Your Complaint will attend at MLDT. Thanks for bringing the issue to our notice. This will help us to serve our esteemed passengers in a better and more efficient manner. We wish you a happy, safe, and comfortable journey ahead.

@IRCTCofficial @Dev_Fadnavis 13426 Malda Town express 😢

Chhatrapati Shivaji Maharaj Circuit Special Bharat Gaurav Tourist Train was flagged off on 09/06/2025 by Hon'ble Chief Minister of Maharashtra Shri Devendra Fadnavis Ji @Dev_Fadnavis at Chhatrapati Shivaji Maharaj Terminus Railway Station in the august presence of Shri Rahul Narwekar Ji, @rahulnarwekar Speaker, Maharashtra Assembly and Adv. Ashish Shelar Ji, @ShelarAshish Cabinet Minister of IT & Cultural Affairs Govt of Maharashtra amongst important dignitaries of Indian Railways and Government of Maharashtra. The special tourist train is a collaborative initiative by IRCTC, under the aegis of the Ministry of Railways, Government of India, in partnership with the Government of Maharashtra. The Bharat Gaurav Train will operate on a 5-day journey, covering prominent sites associated with the life and legacy of Chhatrapati Shivaji Maharaj. The itinerary includes Raigad (Fort) – Pune (Lal Mahal, Kasba Ganpati Temple, and Shivsrushti) – Shivneri (Fort) – Bhimashankar (Jyotirlinga Temple) – Pratapgad (Fort) – Kolhapur (Mahalakshmi Temple) – Panhala (Fort) A special highlight of the tour is the visit to Raigad Fort on 9th June 2025, commemorating the 351st Coronation Anniversary of Chhatrapati Shivaji Maharaj.

@Amit_k_25 @RailMinIndia @IRCTCofficial @DrmasN @DRmdhn Matter informed to onboard OBHS staff. It will be resolved shortly.

@RailMinIndia @IRCTCofficial @DrmAsn @drmdhn मैं वनांचल एक्सप्रेस (13403) से धनबाद से भागलपुर की यात्रा कर रहा हूँ। मेरी सीट स्लीपर कोच S5 में है। कोच में टॉयलेट से बहुत तेज़ और असहनीय बदबू आ रही है, जिससे यात्रियों को भारी परेशानी हो रही है।कृपया जल्द से जल्द सफाई की व्यवस्था हो

@Sr DME HWH

As part of the ongoing celebrations of 100 Glorious Years of Howrah Division, a vibrant Prabhat Pheri and impactful cleanliness drives were conducted today at Barddhaman Station, promoting community spirit and Swachh Bharat Abhiyan. #HowrahDivision100 #SwachhRailSwachhBharat