@BYP_Recruiting guys please help provide an escalation path for missed deliveries and installs
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Sharat
627 posts
Check out this job from Backyard Products LLC linkedin.com/jobs/view/6566…
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@BYP_Recruiting hey how i can react someone that can help me with an issue im having with your scheduling team and install in wisconsin
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@Carvana and @CarvanaHelp these scam artists took my money sat on it. while lying about when i get the car delivered. #liars #scamartists . one delay and then another.
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Sharat retweetledi
@CarvanaHelp @Carvana has taken the money, not delivered the car on the day of and doesn’t know a status on what’s happening. Sounds fraudulent.
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omg this happened to me too! be sure to follow up! they will claim “transportation” issues but upon pressing i found out there were damages they found not disclosed when purchasing the vehicle 🤯
Vish@Vish16110667
@CarvanaHelp @Carvana has taken the money, not delivered the car on the day of and doesn’t know a status on what’s happening. Sounds fraudulent.
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@topmodelciara @CarvanaHelp @Carvana dm means nothing. the number is sent to a central customer service area that is serviced by a bunch of incompetent people who refuse to escalate or provide useful information
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@Carvana and @CarvanaHelp i dm’d y’all both. was asked to
call the same customer service number talked to an associate who was belligerent, not helpful, refusing to follow up on deatils about a car I have already purchase. How is this supposed to be the experience you provide!
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@CarvanaHelp won’t disclose to me what damages were discovered. you use qualitative statements with zero specificity . your team member on the support team actively lied to me about transportation delays! how can i reach someone with answers about my vehicle that’s paid in full
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@Carvana I pay 100% in cash, promised a delivery date, delivery date moved, customer team member lies to me about the reason for late delivery. you tell me there are damages. i purchased the car without any of these damages being disclosed. how is this LEGAL? NEED ANSWERS NOW
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@Carvana @CarvanaHelp y’all! how do i get to someone who can actually help me! @Carvana and @CarvanaHelp
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🚨 We've got an announcement! To better help our customers with any and all questions, we've created a new channel, @CarvanaHelp, where we will be answering anything that comes our way. Meet you there 🙂 🚙.
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@Carvana @CarvanaHelp Hey guys, somebody needs to get a hold of me right now. Sold my car to your Tampa office last week and the check I deposited bounced from Wells Fargo. You guys need to wire this money to me today. My account is overdrawn.
New York, USA 🇺🇸 English
@mtilley3 @Carvana @CarvanaHelp omg what a nightmare! this happened to me. not to mention they took 100% of the payment already
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@Carvana @CarvanaHelp 2 hours before pickup, Carvana called and said my car will be delayed for 2 weeks due to a transportation delay. This is the 2nd time they did this. However, my car car was scanned in to the correct pickup hub two days ago. They said they don’t know where the car went?! What?
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@C_C_Berry @Carvana @CarvanaHelp wow they are giving me the go around making up stuff and excuses ! this probably means shit keeps getting thrown at you w these people?
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@Atul_Malviya @Carvana @CarvanaHelp wow Atul ! I feel for you! they are giving me the run around too!
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@AndrewG1701 @CarvanaHelp @Carvana omg this happened to me today paid in full ! but excuses and inconsistent excuses as to why they moved my delivery date out. and now the twitter team says there were damaged discovered that they are addressing but these were not disclosed during purchase ! SCAM😭🤯
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