Sharbari Barua
2.2K posts

Sharbari Barua
@sharbarib
Random facts interest me. Marketing professional who has a soft spot for chocolate. I like Sleep. Travel. Food. Music. TV Serials. Dance. Movies.
Mumbai Katılım Mayıs 2009
165 Takip Edilen550 Takipçiler

Ministry of Civil Aviation has directed IndiGo to clear all pending passenger refunds without delay and complete the process for all cancelled or disrupted flights by 8 PM on 7 December 2025. Airlines have been instructed not to levy rescheduling charges for affected passengers and any non-compliance will invite regulatory action.
IndiGo has been asked to set up dedicated passenger support and refund cells, ensure proactive outreach and maintain automatic refunds until operations stabilise.
The Ministry has also directed timely tracing and home delivery of separated baggage within 48 hours. Oversight has been strengthened to ensure zero inconvenience to passengers, with special focus on senior citizens, differently-abled passengers and those requiring urgent travel.
pib.gov.in/PressReleasePa…
English

@IndiGo6E you’re still taking bookings on the same flights we have 0 clarity on for tomorrow. A refund won’t cover non-refundable event tickets or alternate travel when other airlines are 5x the price. Will IndiGo cover that too? @RamMNK @DGCAIndia
English

@CSMIA_Official @IndiGo6E isn’t giving real-time updates for 7 Dec. The inbound aircraft keeps changing so the departure time keeps shifting. They haven’t cancelled it, haven’t updated it, and other airlines are 5x the price. How is anyone supposed to plan or even know when to go to the airport?
English


@PointAHotels @agoda @agodaindia
looking for exceptional customer service from your team. For a genuine error! 🙏🏽
English

@makemytrip Unable to resolve my query with your support team. Can the sales team intervene
English

Travel should always be stress free, so we believe. We’ve extended our support to @DelhiPolice and have consolidated all traffic advisories & guidelines here: makemytrip.com/promos/delhi-g… for your journeys on 8th to 10th Sept within and outside of Delhi NCR. So, if you must step out to reach Delhi Airport, Delhi Railway Stations & more, do refer to this link to plan better. #G20Summit
English

@ThaiAirways Hello! Please connect me to your sales team for date change of booking
English

Wishing you a Happy Diwali filled with the brilliance of joy and success! 🪔✨ May this festival bring prosperity, positivity, and new opportunities to light up your professional journey. 🎉🔥
#thaiairways #HappyDiwali #FestivalOfLights #ThaiAirwaysGreetings

English

@cultfitOfficial Unable to purchase the Cultpass Home option. Have DMed and emailed you. Kindly check
English

Don’t say we didn’t warn you! ⚠️
Only 10 days to #getcultpass and extend your memberships before the price hike knocks on the door! #GetItOrRegretIt 🔥
Head over to the app now. #BeBetterEveryday #NeverAgainSale

English

@Uber @UberINSupport The line at Hyd airport for an Uber. Been here over 30mins. Why take a booking if there are no cabs.
#HappeningHyderabad NOT

English

@Omroygemini @majumdersai11 @VietjetIndia Got my refund immediately via @goibibo. The new flight tickets I had to book were 6K more per person as I booked it 2 weeks prior to travel.
English

@sharbarib @majumdersai11 @VietjetIndia Same thing we are facing.please if you geeting your refund back
English

We offer in-flight meals in Indian cuisine as well! And vegetarians have no reason to worry as we have all options available.
Fly Vietjet & discover unseen Vietnam.
Book now at: vja.one/Hotmeal011122
#Vietjet #AmazingVietnamIsCalling

English

@anup_p06 @althafka3 Thank you! 🙏 When did you opt for the refund and has it been processed? Asking to understand the timelines (if any) better.
English

@sharbarib @althafka3 Have you guys tried contacting them ,
+911143640412 please try this number they will respond, they pick the calls only on weekdays.
We contacted them and we received the mail, so we have opted refund now
English

#vietjet @VietjetIndia @VietjetairCom @VietJetAirlines @vietjetvietnam
Our flight has been cancelled from HYD to Hanoi on 28-Oct-2022.
We tried contacting you and even sent you the mail no one is responding to it
Pls help us in refund procedure Or even re-schedule works for us
English

@althafka3 @VietjetIndia @anup_p06 @monaplayspubg @yashwanthsai77 @VietjetairCom @VietJetAirlines @vietjetvietnam Facing the same issue.
English

@VietjetIndia @anup_p06 @monaplayspubg @yashwanthsai77 @VietjetairCom @VietJetAirlines @vietjetvietnam How will I DM?

English

@VietjetIndia @MoCA_GoI @DGCAIndia @JM_Scindia humble request to kindly look into this airline. They are cancelling flights and no customer service or update on refunds. It's hampering the Indian aviation experience.
English

Your chance to win a free trip to Vietnam with your partner is going to end soon! The last date to submit your love story is tomorrow, 31st October.
Tell us your special love story at cdp.link/PFJJkmj, and fly with Viejet. Hurry & share before it's too late!
*T&C apply

English

@VietjetIndia Hi @VietjetIndia unable to send the details via DM. You'll have to follow back.
English

@sharbarib @majumdersai11 Hi @sharbarib,
We sincerely regret the hassle caused. Please bear with us while we look into this. Request you to DM us the following details and we will get back to you with an update soon.
- Your full name
- Reservation code/PNR code
- Contact number & email
Thank you.
English

@majumdersai11 @VietjetIndia Oh damn! Already booked tickets which has now been cancelled by Vietjet. Here's hoping someone from the team resolves the issue 🤞
English

@VietjetIndia Pls don't book Vietjet flight. There is no customer service. Customer care is not reachable. Lots of people booked Vietjet and they cancelled their flights without any refund. Lots of complaints on twitter about this fraud.
English

@VietjetIndia Please share your toll free number. Not able to connect with your Customer Care. Only receiving automated emails.
English

Do you remember when you joined Twitter?
Keep your opinions to yourself #MyTwitterAnniversary

English

@KTRTRS Sir, I agree BUT the public transport in Hyderabad is dismal. Autos bully & fleece the public. Radio taxis are sparse & expensive. Buses are old with poor connectivity and metros are WIP to benefit us all.
English

Pack your bags & move to Hyderabad! We have better physical infrastructure & equally good social infrastructure. Our airport is 1 of the best & getting in & out of city is a breeze
More importantly our Govt’s focus is on 3 i Mantra; innovation, infrastructure & inclusive growth
Ravish Naresh@ravishnaresh
Startups in HSR/Koramangala (India's Sillicon Valley) are already generating billions of $ of taxes. Yet we have v bad roads, almost daily power cuts, poor quality water supply, unusable foot paths. Many rural areas now have better basic infra than India's Sillicon Valley
English






