Sonal Moraes

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Sonal Moraes

Sonal Moraes

@sonalmoraes

Principal Enterprise Solution Engineer @Salesforce, DePaul Adjunct Faculty/Alumna; violinist; food, fashion & dog lover. Tweets are my own.

Chicago Katılım Ekim 2009
1.2K Takip Edilen899 Takipçiler
Sonal Moraes
Sonal Moraes@sonalmoraes·
@Delta Savannah I am getting automated messages in DM, they are no help! The links you sent go straight to the help center, there is no window to message from. We are stuck in Belize, are getting close to 6 hours on hold, and this is how a platinum member is treated? Please help
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Sonal Moraes
Sonal Moraes@sonalmoraes·
@Delta my boyfriend and I are stuck in Belize and we've been on hold for 5 hours due to flight cancelations! Please help! We need to get home. He's a Platinum Skymile member too...
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Sonal Moraes
Sonal Moraes@sonalmoraes·
@ChaseSupport Clearly your team is not sorry. I DM’d l and received the same “nothing we can do” response. Your agent hung up on me yesterday when I was respectful, despite waiting on hold for an hour for a 2 minute conversation. Your credit card promotions are a scam. #badcustomerservice
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Sonal Moraes
Sonal Moraes@sonalmoraes·
@ChaseSupport FYI, I had a question regarding a new credit card… your team was unable to help me and also hung up on me over the phone, when I was friendly and polite the whole time. FYI - I will NEVER be using a chase credit card in the future. #badcustomerservice #chase
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Sonal Moraes retweetledi
Marc Benioff
Marc Benioff@Benioff·
The global pandemic is affecting all our families, our businesses, our communities, & our way of life. During this time, I wanted to write this letter on how we are approaching the situation at Salesforce. I welcome your feedback & pray for your safety. salesforce.com/blog/2020/03/l…
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Keşfet

@Delta @ChaseSupport @gobi_k @antonela_lula @vvvalluri @Salesforce @sbuscemi @soledadobrien