Richard Kirkendall@namecheapceo123
I thought I'd share some updates from the Spaceship Sellerhub team(word for word):
Hey guys! It has been a while, so I wanted to provide updates on the SellerHub process.
Here is the list of the new features available on SellerHub within the last few weeks:
- It is possible to set up LTO during CSV import
Our Sellers can configure their LTO while importing/updating domains via a CSV file. Do it so, they need to specify the LTO duration and downpayment % fields there (BIN will be treated as the Full price of the LTO in this case)
- Buyers can pay for the next installments before the auto-renewal period.
Buyers can now pay for the LTO domains upfront and more flexibly from their BuyerHub account.
Just to be clear, it doesn't replace the option to let the Buyers pay off their LTOs in advance, and there is still smth we have on our plate to be solved. This option allows you to pay for one period at a time, which is not that convenient to pay off the entire LTO term, but is a better temporary solution till we get to the proper pay off early feature.
- Sellers can set up their payout information
To remove some hustle during the selling process, we now let Sellers specify where they'd like to receive their payouts without having to discuss it with CS agents after every sale.
- Mobile view improvements
We have started iterating on improvements for our mobile customers as well. Lots have been improved within the Domains tab, and we want to keep incrementing improving throughout the rest of the flow.
- External API progress
This is one of the top-requested features that we are currently working on:
- getSellerHubDomain is already available for use , and getSellerHubDomainList and deleteSellerHubDomain should be available tomorrow
-createSellerHubDomain and updateSellerHubDomain endpoints are in development as well, and we expect to push them live asap too.
These are just the first iterations to establish the external API flows, but we have plenty of customers who are willing to test it out and share their feedback once we have the endpoints ready.
- Account settings - LTO
Today, we have released another improvement for the LTO setup. Based on the discussions we had with our customers, not everyone is keen on updating their portfolios via CSV, and we believe it should help such customers with the bulk LTO management.
Now they can set up the price ranges of their domains and the desired LTO terms depending on those ranges. If configured, these settings will be applied to the domain during the import process. However, if the CSV file you are importing has some LTO set up, the file configuration will take priority over the account settings (so that we don't break the flow for our CSV-loving customers).
There are still a few smaller bugs that we plan to fix tomorrow, but the feature is still available to the Sellers.
We believe it will help us with the bulk LTO updates, which we want to iterate on next.
________________________________________________________________________
On the not-so-amazing news: one of the most common issues our customers face these days is having issues with adding domains for sale when a domain already exists in another Spaceship account. It commonly happens when domains are sold on other platforms, for instance.
Together with our Domains Pod we have been discussing the possible solution to this problem and aim to solve it shortly.