Susmita Biswas

@alokebajpai @SnapmintEmi @snap_mint @nalin1482 @ixigo @ixigotrains Still NO HELP after 21hrs

Today at 8:48 PM and 9:28 PM, I tried to purchase train tickets on ixigo and selected Snapmint as the payment method.. @SnapmintEmi @snap_mint @ixigo @nalin1482

@zomatocare Thank you for not even replying.. It was great pathetic experience with @zomato @zomatocare @deepin

@sumib39 Hi Susmita, please DM us your order ID so we can look into this. twitter.com/messages/compo…

Delivering order aftr 1.5hrs ( eta 41mins). Agents promised promo and failed to issue and closing chat on face. Appreciate it @zomato @zomatocare @deepigoyal @jagograhakjago I want my money back

@zomatocare Waiting since ages I guess.. Lol @zomato @deepigoyal #boycottzomato

@sumib39 Hi Susmita, our team is on it and we will get back to you with an update.

Ordering chicken rice and getting egg rice. I guess I'm blind that's why not able to find a single piece of Chicken. Imagine serving this to guest. Lol @zomato @zomatocare @deepigoyal Shut your scam business

@zomatocare Take whole life.. I still have so much time to waste on you.. Lol

Agent abruptly closed the chat @zept

@ZeptoNow great way to scam people. Charging 81rs extra for the same item/same device/same account/same timing for same areas.. Agent is least bothered to help and I had to repeat. @zepto

@SwiggyCares @Swiggy @swi So we are paying our hard earn money so that we can get scammed. Whom did you share the feedback when the mistake is yours? @harshamjty @Swiggy @swiggy

@sumib39 @Swiggy @swi @sumib39 Hi Susmita, we're sorry for the hassle. We have taken the time to provide clear, detailed, and constructive feedback aimed at ensuring that similar instances are effectively avoided in the future. We appreciate your effort in bringing (cont) srkl.in/l/6015BA4UxH

Order was 20 min late and shawarma was cold, popcorn was soggy. @Swiggy didn't even allow me to cancel for the delay. Shame @swi

@ZeptoNow @Zepto @ZeptoNow @zeptocares The agent is clearly telling me to wait as she is prioritizing another customer on call and only assist me once she is done with that customer. Great experience

@ZeptoNow @Zepto That pathetic agent is constantly keeping me on hold and sending irrelevant msgs. Great @ZeptoNow @zepto

Zepto is cancelling order after 40mins without intimation and not even compensating.. Just because it was cod?? @ZeptoNow @zeptocares Agent Pranshi Vishwakarma

Imagine ordering momo for guest and receiving excessive frozen momo brick. Not even able to separate. Shame on you @instamart_it @swigg

See the level of harrasment by @Swiggy @SwiggyCares Agent Akash not even responding. It's been 65mins and I'm suffering for their multi order. Shame on @swigg

This post is regarding my pathetic experience for Zoomcar booking. Surely going to file complaint in Consumer Forum @JaagoGrahak @zoomcarvictim @ZoomcarHYD @jaagogra

@zomatocare Seems like you guys are still sleeping. Just wanted to remind that it's 20hrs now with no resolution @deepigoyal @zomatocare @zoma

@sumib39 Hi Susmita, that's certainly not the experience we had in mind for you. Please allow us some time to look into this and get back to you with an update.

Ordering dinner aftr office at 1am and getting that at 1:30am. The order was for 2 people where 2 Laccha paratha missing. Rider is not picking up the calls and restaurant confirmed they packed everything. No option to connect to an agent. Shameful @zomato @zomatocare @deepigoyal

@zomatocare I should also ask my hunger to allow me some time. Lol.