sushant gaonkar

@BandQ absolutely poor customer service in new Malden branch and no one cares….

Very disappointed with B&Q new malden branch over all.The customer service is non existent. Store Manager not available to speak to or resolve. Tried getting in touch with complaints, as well completely unacceptable.

@BoxBroadband Thank you

@sushant083 No need, I have located your email and replied to you directly. Take care, Hannah

@BoxBroadband no internet since yesterday and no support available to get in touch.

@BoxBroadband Thank you for response Hannah, I have emailed support as well yesterday but there was no reply to this. Should I send my account details here?

@sushant083 I am sorry to hear your experiencing technical issues. Please send us a private message so we can locate your account and look into this for you. Alternatively you can email us at support@boxbb.co.uk. Take care, Hannah

@BoxBroadband No internet with box broadband and also left messages for tech support but one has got back. Please can I have email for technical support?

@RoyStrickson Thankyou for letting us know. Most customers are starting to come back online now also. Kind regards, Morgan

@BoxBroadband speed has dropped like a stone, from 900+Mbps..to barely 0.5! Connected via ethernet. Bexhill area. Any idea what's happening? It's also affecting a friend who lives close by.

@virginmedia Will not recommend anyone from now virgin social media is same as the rest….good luck working there.

@sushant083 We do aim to answer as soon as possible, we're sorry for the wait. ^AR

@virginmedia absolutely appalling customer service from Virgin media. Apparently there is no email to complain as per the agent James to speak to Manager.

@virginmedia Try us again after waiting 3 hours to speak to someone and no option to complain? What kind of customer service are you guys running?

@sushant083 We're sorry for any previous experience you've had, if you can please try us again. ^AR

@virginmedia Well he refused

@sushant083 The agent you speak with can raise a complaint for you. ^AR

@virginmedia There is no option if I need to log a complaint?

@sushant083 Thanks for confirming, you would either need to call us on 150/ 0345 454 1111 option for media, option 4, option 4. Or you can contact us via whats app on +447305 327 112. ^AR

@virginmedia Just needed to cancel my broadband

@sushant083 Are you able to tell us what it is you need help with? ^AR

@virginmedia was trying to speak to a customer representative since yesterday and with great difficulty, got transferred number of times and also disconnected, in total spending around 3 hours to resolve a issues, which is still not resolved. Also tried the chat as the wait time was 71 mins.

@sushant083 Hi Sushant, we don't use email as a contact method sorry, what is it you need help with? ^AR

@Grab_One very disappointed with the whole experience with grab one coupon,will not use again it seems they don’t care.

@AmazonUK ordered a brand new iron from Amazon but got used item instead. Saw the reviews and many has faced similar issues. This is completely out of order. Called customer service to report he gave £5 credit.

@turo very disappointed with Turo, as Turo left me and my family stranded in middle of no where,so ended up taking a taxi home costing us £400. No one seems to reply back. No phone number to get in touch in uk. Only chat.

@AlexMar66601190 @asda Thank you Alex to enlighten us with the staff pay. Unfortunately you were not present at time to comment for customer faffing. My complaint was very clear which you clearly failed to understand. Would appreciate if you watch the video footage to understand the staff behaviour.

@sushant083 @asda If an ordinary Asda colleague clocks off a few minutes after their shift end, their pay will automatically be deducted for a break they never took (depending on the shift length). Customer faffing about at closing time cost colleagues money.

@asda extremely disappointed with the customer service in Asda Woking store as I was in time to get a sandwich but was shouted at that I have 5 minutes left and kept on saying the same thing over and over again. When asked why do need to keep saying this he mentioned he can.

@AsdaServiceTeam Thank you

@sushant083 Hello, thankyou for letting us know. We have passed this on to store management so improvements can be made going forward. Sorry again, Rachel

@sushant083 Apologies, please let me have the date and time of this, I will pass on this feedback to management at the store. Thanks, Vince