Tobias Kwetina

@lufthansa The miles&more system 6 digit PIN code request does not work atm. Please check. This usually sends a code when searching for mileage ticket. Note: I won’t call, chat etc. Please fix.

@Katonym @LidlGB Seems the shop API is not working. Tried Google Pay & Shopify with 5 cards. Guess we are just free testers on how robust the shop is

Another load of crap from @LidlGB Payment method rejected like with the mystery boxes, and XL then sold out by 10.02am whilst I'm awaiting to check out again 🙄🙄🙄 absolutely shocking! #lidlbylidl #whydoibother

@Drillisch_Tel Blacksim Roaming kein Netz in GB. Letzte Woche kein Rufton. Liegt alles an dem Deal mit Orange. Bitte verbessern.

@KapwingApp None of my projects are opening at the moment, location UK

@poh2001 @MilesandMore_DE @Lufthansa_DE Seems the IT apprentice turned off the old system already

@MilesandMore_DE @Lufthansa_DE tried to book some award tickets with my miles today, and the whole system is down...I suppose trying to stop last-minute bookings under the old award chart and system...so 48 hours before the official start of the new system

@lufthansa The Miles&More booking engine doesn’t work anymore, you had previously announced it will work until the 2nd of June 6 am now it’s already stuck. It shows Miles&More B2 on top. Please fix it. Not fair to cancel it even before the announced time.

Have asked @BritishGasHelp to refund a credit of 270£, nothing happened. It’s kind of funny that electricity and gas companies are basically getting a free credit from their customers but paying no interest rate.

@British_Airways Recent auto reply on X messages

@tkwetina I can assure you I'm not a bot, and I'm sorry if you think this sounds like a copy and paste message. We will do our best to share this so the website is updated with relevant and current information. Thank you for letting us know. Raj

@British_Airways Your bot is providing info about Covid19, can you please let us know where we have any restrictions?

@British_Airways Because BA outsources everything and this is a copy and paste message that sounds like a bot giving me ancient information. I reported a similar issue where I was confronted with Covid19 info and nothing happenend, it is still there.

@tkwetina We can only apologise and will feed this back to the relevant team. I'm puzzled as to why your preconception assumes I'm from India when I'm not. Raj

@British_Airways You guys are so funny. Is this Raj the new bot from India? Hilarious. BA you guys rock with living in the past.

@tkwetina We’re unable to provide information on testing requirements via this channel, Tobias. I’m sorry for any disappointment this may cause. Please check your local government websites for the latest information. You may also find the following link useful: apply.joinsherpa.com/travel-restric…. Raj

15 minutes to go #cfcmatchday

@bookingcom One of your agents told me they can’t help me on a itinerary change by @RoyalJordanian which lets me arrive 2 days later and miss a connection. Agent says RJ is in charge. I booked and paid through you guys, not RJ. This is not customer service if you can’t help

@HeathrowAirport The calibration of your new body scanner system is really bad, it slows down the process significantly. The new machines always detect possible issue areas, where there is absolutely nothing. on the positive:luggage scan has improved.

@British_Airways You should remove these messages, check with your IT. Except you live in the past, which could be possible as well.

@tkwetina Hi Tobias. Sorry, we've never seen this message displayed in a long time, so I would disregard it. Natalie

Hey @British_Airways - could you please let me know what vaccination and Covid test certificates are required?

@British_Airways That I assume is the problem Tony. As soon as they can means nothing to people waiting. But I appreciate your reply.

@tkwetina Hi there Tobias, sorry to hear this. The team will get your luggage out for you as soon as they can. Tony

Heathrow T3 - waiting for @British_Airways luggage for almost 1 hour? Is it shift change, people are sick or just management sucks?

@vodafone_de Ich habe Anfrage per WhatsApp gestellt. Vor 2 Stunden: „Bei diesem Anliegen leite ich Dich an unser Service-Team weiter. Es kann sein, dass Du warten musst. Bitte hab etwas Geduld.“. Gestern MAC Adresse vom Kabelrouter übermittelt und es dauert 48-72 Stunden?

If you recognise this bag and you lost it today at Kew Bridge station after you made a few purchases in Chiswick, it’s time to contact me.