vaishnavi Sharma

You guys fooled us many times by now. Keep saying we are on it this and that! Not a single action is taken by CROMA or you. But now I have also filed a complaint in the consumer forum. @cromaretail @jagograhakjago @avijitmitra @Claimservi26024

When will the issue be resolved? I am fed up now! Who will take the responsibility of my aged mother whose BP is shooting due to heat. @cromaretail @jagograhakjago @avijitmitra @Claimservi26024

I don't want to send any msg in DM now. My order ID is SOA622361880637 And register Number is 7065677318 Need to cntct over this nmbr. 9910764933. Such a bad exprnc. @cromaretail @avijitmitra @Claimservi26024 @jagograhakjago

A technician sent by Croma visited us but did not refill the gas. He also took ₹2000 in cash from us and left without resolving the issue. Cstmr support is not helping us. I have rgstrd a cmplt with the Consumer forum as well. Bad srv @cromaretail @avijitmitra @Claimservi26024

@cromaretail How much time do you want? You people were active only while taking the AMC pymnt. Now when it’s time to provide service, there’s no response. Such delay and negligence are completely unacceptable. This feels like fraud. @cromaretail @avijitmitra @jagograhakjago @Claimservi26024

@vaish_s49 Sincerely apologize for the inconvenience,​ Vaishnavi. Please allow us some time,​ our team is currently working on this. We appreciate your patience and understanding. - Mahi

I never expected such poor after-sales service from CROMA. Poor services with no discipline. I need the fastest resolution. Now I am filing a complaint against toh. @cromaretail @jagograhakjago @avijitmitra

I rcvd a call and a mail as well from CROMA's social media executive yesterday, that today our technician will reach out to you but nothing happened. Are you guys waiting for the compltn of AMC so that u can charge? @cromaretail @avijitmitra @Claimservi26024 @jagograhakjago

@cromaretail What follow up you guys are taking? I have updated my new no. With u. Still not a single call from. You guys are not undrstng the severity of it. Or I need to file a complaint against it. @cromaretail @avijitmitra @Claimservi26024

@vaish_s49 We understand the need for an update on this, Vaishnavi. The matter remains under follow-up with the team, and we are pursuing this further for progress. - Sama

It's about 12 pm. And no query call I have rcvd from the Croma! Retail team is just txtng that we are lking frwd to this issue and doing nothing. My mthr is a bp patient and her bp is shting cntnusly in this heated wthr. But got no help. @cromaretail @avijitmitra @jagograhakjago

No action has been taken yet..... No call rcvd from CROMA service centre. Just rcvd regular just text of forwarding details. @cromaretail @avijitmitra @CromaSupport

@cromaretail My order ID is SOA622361880637 And register Number is 7065677318

@vaish_s49 Hi Vaish, we understand your concern and apologise for the delay caused. Kindly share your Order ID and registered contact number via DM so we can look into this and assist you further. twitter.com/messages/compo…

Bght LG Invrt AC frm Croma with 2yr AMC incld gas refilling. It’s been 4wk the issue is still unresolved. Techcn visited neither refilled gas nor fixed the AC and left it dismantled. Bad service & no resolution despite follow-ups. Plz help @CromaSupport @cromaretail @avijitmitra

No one has reached out to me. No call, nothing. This is how you give services to your customers. Your company is waiting for the day when my product go out of warranty, feels like wants me to drag to court. @ASUSIndia @ASUS @sharmadinesh @jagograhakjago

@ASUSIndia Your team isn't helping me. I have done everything, every time they raise some new queries, even though this wasn't my fault. 2 months ago I faced the same problem in your laptop.

@vaish_s49 Hi Vaishnavi, thank you for sharing the details. We have forwarded your concern to the relevant team and they will get back to you with the best possible resolution.

I'm facing issues with my laptop the company is not helping asking for an invoice sent the same now asking for something else my warranty is till 5 of sept they are doing these tactics so that my product will go out of warranty @sharmadinesh @ASUS @jagograhakjago @ASUSIndia

@ASUSIndia I want my issues to be resolved ASAP. I have DM as asked.

@vaish_s49 Hi Vaishnavi, we apologize for the challenges you've faced with your ASUS laptop. Please DM us the serial number of your system, mobile number, and email ID for swift resolution. Your cooperation in providing this information is greatly appreciated. twitter.com/messages/compo…

I am facing issues with my laptop the company is not helping, asking for an invoice sent the same now asking for something else my warranty is till 5th of sept they are doing these tactics so that my product will go out of warranty. Done everything but got no response.