Kenneth Wasko

@TXAG Are there are additional steps that can be taken to ensure these concerns are addressed? I keep being told that VRBO will not keep my post up, even with valid safety concerns posted.

@Vrbo and @Expedia, I'm concerned about removal of my review, which included safety violations and factual information about a rental property. The owner requested removal of my review, confirmed by your support team. Customer support couldn't assist and offered a small credit.

@Expedia_CareT1 @Expedia are you aware of this account?

@Expedia_CareT1 I looked you up and you aren’t tied to Expedia.

Any #lawyers that can chime in about this I would appreciate it. I was told @vrbo and @Expedia will not allow it still because issues need to be reported to the owner at the time of the stay. What is their culpability if something bad happens? These are not trivial concerns.

@Expedia and @vrbo I don’t care about the money, I care about a future customer not having a serious incident.

@vrbo Did you receive it?

@waskoken Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address, so we can look into this right away? -April

@vrbo I sent it.

@waskoken We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -April

#tsa #laguardia TSA wait close to four hours in terminal c

@_ZachGriff And getting worse

@_ZachGriff 3 hours at LGA easy

UPDATE: JFK, LGA, EWR are experiencing extremely long TSA wait times today. (2+ hours in some cases.) All three airports have suspended live wait time reporting and are showing on my dashboard as paused. tsa.fromthetraytable.com

Terminal C

#laguardia #tsa TSA wait growing at LaGuardia. Estimating 3 hours now.

#laguardia #tsa current wait at LaGuardia is 2 hours through TSA

@Sears @bbb_us @FTC @Sears just reminder it is 11 days since I first reach out to you all under one 800 number. And still no resolution, what say you?

@waskoken @bbb_us @FTC Hello Ken, we have responded to your direct messages regarding your service. Thank you

@Sears @bbb_us @FTC Day 6 without fridge. Monday tech quotes $247 for parts/labor not covered under warranty. I decline service because of fight over compressor warranty with Sears. That gets sorted. Tech shows Wednesday, bill jumped to $350.

@Sears @bbb_us @FTC You said you would contact me within 48 hours in your dm. I have zero phone calls or messages since that time. #What’sTheExcuseNow?

@Sears @bbb_us @FTC Thank you. I will make sure to provide updates on your resolution, good or bad.

@Sears @bbb_us @FTC Has it been long enough now that you are able to comment on the 33% increase in price from Mon - Sat quotes with same parts and service? Is this type of increase a part of your customer service guidelines?

@waskoken @bbb_us @FTC We would like to politely ask that you refrain from posting excessively on our page, as it disrupts our ability to communicate effectively with you and the rest of our community. Thank you for understanding and abiding by our posting guidelines.

@Sears @bbb_us @FTC @Sears I would like to politely ask you to please respond to me in a timely manner as not having a fridge as disrupts our ability to feed our family of five effectively. Thank you for understanding and abiding by your warranty guidelines.